Bank of America Credit Card Complaint

Bank of America Credit card department,

Closing/Cancelling account California

I - - try to use my debit card at Bank of America in - on - - - -/-/2017. But did not work. I tried it again and it still did n't work. So I went inside to talk to the teller and asked her to check my card and she said your card was reported stolen and we haved mailed you another one. The teller asked me my address and she said the card was mailed to a different address that you are giving me. The teller said you do n't live at - - - - -. No I live at - - - and I never reported my card. My sister - lives on -. To find out she try to transfers my money on a new card and open me a savings account. so she did this without my approveal. She did it on the - of - and I do n't get paid til the - So I got charged over drafts like - dollars for not having funds in my account. And she changed my preference and changed my address to hers and had my statements to be mailed to her house so I never received my over drafts letters. or has she told me that she has my new Debi card. And they charged me for a new card. I never ordered. I have talked to someone at the bank but nothing was accomplished. So now I have to get a temporary card. Plus my bills went to over draft because my debit card I always used was reported. - was using my girlfriends email address to get information. - - phone number is -.