Amex Credit Card Complaint

Application processing delay

Amex Credit card department,

Application processing delay New York

My complaint is against American Express - this credit card company refuses to send account statements thus I have no way of verifying what I am being charge plus my not sending monthly statements I do not received the required address and information necessary to write to inquire about charges, payment history etc. Also, because Amex does not send statements I do not have mailing address to mail payments. Because American Express did not send statements I miss a timely payment.

Amex customer in New York
Jan 20, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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