TD Bank US Holding Company Credit Card Complaint

Application processing delay

TD Bank US Holding Company Credit card department,

Application processing delay New York

On Saturday - - 2016, I went on-line to transfer $ from my TD savings a/c to pay the O/S balance on my TD CC. The payment amount immediately was deducted from my savings a/c, but 2 days later still has not been credited to my CC ... .effectively denying me the use of the at money for 2 days. This appears to be a standard practice of TD, and if applied to all payments, could involve huge sums. TD effectively is using our money, ( overnight money market? ) without our approval. Do all banks do this?

TD Bank US Holding Company customer in New York
Apr 04, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

Consumer disputes how TD Bank US Holding Company handled their complaint

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints4/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyApplication processing delay100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication processing delay1.5%71.1%5.8%11.2%2.5%7.1%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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