JPMorgan Chase & Co. Credit Card Complaint

Application processing delay

JPMorgan Chase & Co. Credit card department,

Application processing delay Maryland

On - -, I submitted an application for a new business credit card with Chase and received an email that included the following : " We 'll let you know of our decision through U.S. mail within the next 30 days. Please do n't resubmit this application while waiting for our decision. '' On - -, I finally called the customer service center and was informed that the application was denied. No explanation was provided and I have yet to receive any communication from the company. This is unacceptable for a small business start up.

JPMorgan Chase & Co. customer in Maryland
May 28, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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