Synchrony Financial Credit Card Complaint

Application processing delay

Synchrony Financial Credit card department,

Application processing delay Georgia

My issue is that I as far as I know, I have an account with Walmart/Sychrony. I was approved for the card. I called to get some information on the card and suddenly they could n't find my account and now that results as a hard inquiry. My issue is that either the account is open or they remove the inquiry off of my report. I tried calling their underwriting department several times including speaking with a manager and nothing has been done. Plus they have outsourced their calls, so I can not speak with anyone truly.

Synchrony Financial customer in Georgia
Oct 27, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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