Citibank Credit Card Complaint

Application processing delay

Citibank Credit card department,

Application processing delay Maryland

Citibank NA refused to approve a Citibank Credit Card ( Costco Private Label ). I contacted Citibank directly. I was incommuication with a - - on -/-/- and was told to put a appeal on the incorrect deliquent from -. Received a letter of Credit Decision. Citibank used - as there provider. There was a error on my report and was corrected by - and the Deliquent item was removed on -. I called Citibank on -/-/- asked for approval and was denied again. Attached is the letter from Ciitbank. I spoke to - - - from the Office of the President on - - - stated " Once the Deliquent Account is removed on Experian than the Credit Card would be issued ''. Now Citibank is changing there story and found another avenue to deny the Card. - - made several remarks that are contrary to the decision denials. I am asking the CFPB to fully investigate Citibank NA on there deceptive practices on Credit Approval for a based upon misleading statements from the Office of the President and Risk Management from Citibank NA. Application Number - - MD - -

Citibank customer in Maryland
Sep 27, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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