Resources for resolving common issues with Capital One products and services
You can reduce the number of unwanted calls from Capital One you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Capital One Money transfers fraud or scam January 18, 2017 - On - -, -, I wired $8600.00 to a Capital One 360 account. It was posted - -, - but the receiver advised me that Capital One wanted me to request the money be returned to my account. I submitted a letter to my bank and they wired it the same way the money was wired. I have been in contact with my bank and Capital One since then trying to get my money returned. During this time, I have learned that the recipient has a history of wire scams that I was unaware of. The last correspondence was on -/-/- with Capital One. Their representative told me that no one had access... |
Capital One Money transfers money was not available when promised January 17, 2017 - I performed a cash transfer on -/-/- from my account at - Bank - to my savings account Capital One. The funds were moved immediately electronically to Capital One, but they put on - week hold on the funds until -/-/-. Although Capital One has the funds they will not release them to me. The amount of the transfer is - $4000.00. Capital One says it takes longer to transfer the funds to a business saving account and that is the reason for the 7 day hold.... |
Capital One Credit card identity theft / fraud / embezzlement January 13, 2017 - -/-/-, I applied for a credit card from Capital One online. An email was sent to me saying they would be in touch with me. Then a letter came in the mail dated -/-/-, asking me to call their office with the application ID number on the letter. I did so. Capital One asked me several questions they said they needed the answers to. Afterwards, the person said they had all the information they needed and my application was approved. On -/-/-, I received an email stating my card had been mailed and thank you for being a customer. Today, -/-/-, I received the card and called to a... |
Capital One Credit card credit card protection / debt protection January 12, 2017 - Capital One supports counterfeit products. I bought Game of Thrones 1-6 from - on -/-/2016. I had seasons 1 & 2, but could n't buy 3-6. The seller took 10 days to ship and answered only my first inquiry that he was sure they had been shipped. They were shipped -/-/-, received -/-/-. I believe the delay kept a bad review from being posted before he could sell dozens more of the fakes. The discs would not play. They froze up after the warning and disclaimer screens. When they did play, they were glitchy, jumped around and lost audio. Counterfeit. The - site has a page about Cou... |
January 11, 2017 - Summary : Had a credit card, was paying debt. Became unemployed and unable to pay ( -/-/- ), account went to collections. In - -, got a temporary part-time job and made arrangements with the creditor - - to pay $ -/month. Started -/-/-. -/-/- ( I 'm told ), the account was charged-off. I have been making $ - monthly payments to creditor since then. - -, I wrote to them to tell them to " STOP CALLING ME. '' I said nothing about them not doing anything else. -/-/-, they replied they " received [ my ] your request to close the above referenced account. '' ... |
Capital One Credit card rewards January 10, 2017 - I used my Capital One Reward Miles to the tune of - of them to purchase a package which included airline tickets and hotel. After waiting for several hours we were told the flight was cancelled. In conversations with Capital One they offered a flight two days later and also advised the return flight at the end of the week was also cancelled and they offered to replace that with a flight two days later as well. None of that worked so we said cancel the flights and give us our miles back. They said they could only do that if the package was cancelled and it was possible the hotel would not be... |
Capital One Credit card identity theft / fraud / embezzlement January 10, 2017 - Hello, my wife opened a credit card in my name back in -/-/2013 that I was n't aware of till recently. I wrote a letter to capital one and so did she explaining what she had done and if they remove the negative remarks and account information off of my credit report. They said they where doing a investigation and it would be resolved. Do n't make any payments due to I would get reimburse and it would all come off of my credit in the end of the investigation. She wrote a letter asking for them to put the debt in her name and she would work on paying it off due to not wanting to have legal iss... |
January 10, 2017 - Last Year I was - shopping for my family on -, I used - different credit cards. I belive I started -/-/2015, I purchased a lot of products, I used my - card, capital One and my - - card. When I got my first bill it said the date then - *my product and amount of the charge.I assumed this was ebays billing method. I did n't think anything of it, I 've never shopped on line before. I had a dispute with a man named - -, so I contacted - over it, and all of a sudden I began getting threats on my -. From this man Very Nasty ... .I did n't know - - being sent ... |
Capital One Credit card identity theft / fraud / embezzlement January 9, 2017 - I saw an Capital One credit card ending with - under my name with outstanding balance for $2800.00. I do not recognized this credit card. I think someone was used my name and SSN applied for this credit card and used without paying. I did n't notice until this morning I checked my credit report. This outstanding credit card leave a huge impact on my credit report.... |
January 9, 2017 - I applied for a rental home from - - -. I was contacted by - and she said that she would not rent to me because of my non-employment status and she did not consider my lawful verifiable source income to be reliable. I disputed the credit check charge with Capital One and on - - sent my complete application with my personal and private information to Capital One to reapply this charge. I meet all the requirements in order to be approved and - - - discriminated against me as defined by fair housing act of -/-/-. Capital One will reapply the charge within - bill... |
Capital One Credit card closing/cancelling account January 8, 2017 - On - - 2016, I had - fraudulent charges to my credit card. That card was cancelled, and the credit card company applied the appropriate credits. But after the card was cancelled, I received four other credits from - merchants. Those credits were not automatically applied to my new credit card. I 've now called 5 times, and only one credit has been applied. The other - credits were applied as CHARGES to my new card, which still has n't been resolved.... |
Capital One Credit card billing disputes January 7, 2017 - My credit cards were stolen -/-/2016. When I called into Captial one regarding the issue, I was advised that the case had been created and a case specialist would follow up with me within - business days. Once the month of - was up and I did not hear from capital one, I called the credit card company to inquire about my case and was advise the " case had not be opened '' by a representative by the name of - on -/-/2016. After I was told the case was not initiated, I asked - to created the fraud case for me. Again, I was advised to wait 10 business days and the case specialist w... |
Capital One Credit card advertising and marketing January 7, 2017 - My wife has a shopping addiction. She has run up credit cards in my name. Ones that I did n't know I had. The worst is capital one. I took $10000.00 dollars out of my 401 so I could settle that dept. then I find another for $5000.00. They stop credit on that card but still send us applications for new cards. I feel they target people like my wife and it reall - Sincerely - - -... |
January 6, 2017 - I have a credit card account with Capital One. The limit on this account is $500.00. I took a couple of cash advances when the account was first open. I have made purchases also. Never have I exceed the $500.00 dollar limit. However on each monthly statement, " Balance subject to interest rate '' on purchases amount changes after each payment. It either goes up on down depending on purchases and payment. The interest on " Balance subject to interest rate '' is the same as Cash Advances. The balance on CASH ADVANCES has only decrease less than $2.00 over the last two years, BUT the intere... |
Capital One Credit card customer service / customer relations January 6, 2017 - I reported fraudulent charges from - on my Capital One - on about -/-/-. On -/-/-, I received a letter signed by " - '' stating he had found " no indication of fraud. '' The same day, I called Capital One to attempt to speak with him, and was greeted by someone who would only identify himself as " - '' agent ID -. I asked to be transferred to " - -, '' and " - '' told me he was unable. I asked to speak to a manager, and he refused, assuring me he was a manager. I reworded my request to ask to speak to his supervisor. He asked why, and I reminded him it... |
Capital One Credit card cash advance January 6, 2017 - I am writing today to let you know I am having issues with Captal One due to the fact they are saying they do not know that I am the person using the Sparks Business Capital One Visa Card. I told them numerous times and I told them I sent them a fax with my driiver 's license picture, license number and address in the driver 's license as well. Also, I sent them by fax my social security card which I told them what nobody else knows that I am from - -. Also, i sent them a copy of my utility bill from - from my home address - - - - -. - . - - - -. And Capi... |
Capital One Credit card credit determination January 6, 2017 - I applied for a credit card ID - for creditor Capital One Bank, I am a victim of ID Theft and have had a fraud alert on my credit files since -/-/-/-/-/-. Being that I am working on my credit, I was turned down from Capital One. I make $30000.00 for the year when I checked with my credit file I have what is considered negative accounts. On there are closed accounts because they were consolidated into - account with -. I do not know if the person from Capital One can see the consolidation. My score is - from -, when I try to call back I am being offered to apply again... |
Capital One Credit card billing disputes January 6, 2017 - I have a Kohl 's credit card ( managed by Capital One ) account with automatic bill pay set up. The bill pay was rejected by Kohl 's. I called for an explanation, because as far as I can tell the information was entered correctly. Kohl 's told me to contact my bank to confirm that. I called - - - to confirm that my account was correct, but found that when I logged into the Kohl 's online interface, while I could see my full routing number, I could only see the last - digits of my bank account. - - - suggested that I call Kohl 's for the full information that I gave them. I... |
Capital One Credit card credit card protection / debt protection January 5, 2017 - Over the phone purchase was made -/-/2016 frrom saks -..Did not receive purchase From.Saks. - claims they have signature of mind ITS not possible .File claim with - they said shipper must file all claims.because of the agreement with saks..Saks never file claim I would like your help to dispute this claim. Thank you..... |
Capital One Credit card billing disputes January 5, 2017 - My wife, - -, has been told numerous times by Capitol One representatives that her annual fee can be waived if she calls in by a certain date and requests such. This has been done numerous times over the past few years. This time she called in and spoke to an escalation specialist who told her that this would not be possible, despite what she had been told by previous representatives. - asked that this person speak to her husband, - -. The escalation specialist refused to speak to -, stating that - would need to perform some disclosure that he never actually requested. Whe... |
Capital One Credit card other fee January 4, 2017 - My credit account with Capital One has been restricted for some time, meaning I do n't have any available credit with them because I was late with a couple of payments at one point. Since then I have paid on time every month. I got my balance to $170.00 as of -/-/-. I received a bill statement yesterday showing they added a - member fee. I contacted Capital One asked if they can waive the - member fee as a courtesy, since I been paying them and have a restricted account with them. Again I 'm not able to use their credit card. I spoke with a customer service rep then a supervisor w... |
January 4, 2017 - 1. Company was made aware that my name should read - as there are multiple - 2. Companies terms with no interest for - months was not followed. I attempted to make payments multiple times via telephone and they were not processed. 3. Company constantly calls phone numbers belonging to family members of mine harassing them despite the fact I never gave them their numbers or never authorized them to be contacted in any regards. 4. Constant phone calls to me. They begin at all hours and do not stop throughout the day and night.... |
Capital One Credit card billing disputes January 3, 2017 - I was shocked when I reviewed my credit report and found late payments on the dates below : - days past due as of -/-/- - days past due as of -/-/-, -/-/-, -/-/- - days past due as of -/-/-, -/-/-, -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Capital One Credit card delinquent account January 3, 2017 - I would like to dispute a Capital one Bank USA located on my credit report. This Account has a Balance owed of - and was opened on -/-/2011. This account is listed in error and should not be on my report. Can you set up a dispute and send the findings to my mailing address - - -, - NY -. Can you also request from the company any and all documents which substantiates ownership?... |
January 3, 2017 - A Capital One credit card is not reporting on my - and - credit report. The account starting with - was opened -/-/-2001 and has been paid in full. I 've notified the company repeatedly but they have failed to update the - credit bureaus with the accounts information and only update the section which displays when the account last reported.... |
Capital One Credit card closing/cancelling account January 3, 2017 - I opened a secured credit card account with Capital One with a balance of -. While the account was opened I made all of my payments on time. I had to move so I closed my card - 2011 with a - balance. I checked my credit and they reported on my credit report that in -, -, and - of 2011 I was late on making payments after the account was closed. I have called this company several times and they stated the card was used after the account was closed. which makes no sense. Please help... |
Capital One Credit card billing disputes January 3, 2017 - I called Capital One multiple times to try and submit a dispute/chargeback for a product I bought that did n't meet standard. I called multiple times to try and initiate a " case '' against the merchant, but each time I was unsuccessful. My internal capital one " case '' was closed multiple times on the basis that I had resolved my dispute with the merchant on my own. That was untrue, and I have since been told that I can not continue my " case '', as its past the timeframe they allow.... |
January 3, 2017 - I was out of work for some time due to be ill and got behind on my bills. went went to - relieve for help got debts reduced and paid off except Capital One They brought a Judgement against me. I went to court and they said I owed them - dollars and I agreed with them. set up monthly payments payed all but - dollars and was told bt capital one they were not pursuing this any more. so I asked does this judgement come of my credit they told me no because the judgement has to be satisfied first.... |
January 2, 2017 - Capital One Credit Card Company bought another Credit Card Company. I have some - accounts at this time with Capital One. These accounts are all in good standing. Somehow Capital One sent to the IRS a form - ( forgiveness of debt ) and I was forced to pay thousands of dollars to the IRS and to my accountant to straighten this mess out. Nothing was done and I was forced to pay my accountant several thousand dollars in fees and pay the IRS several thousand dollars in income tax fines penalties etc. I made dozens of phone calls to Capital One. I send them faxes and and letters. They refused... |
Capital One Credit card other fee January 2, 2017 - I switched my card from - ( with annual fee ) to -- ( with no annual fee ) in - 2016. I was not refunded the portion of the annual fee for the remainder of 2016 when I had a no-fee card. In addition, I was not given the benefits of the - card from - 2016 onwards ( - miles per dollar spent ). I earned - miles per dollar spent which is the - earning rate. In other words, I was charged for a higher product but given the service and benefits of the lower product.... |
Capital One Credit card advertising and marketing January 2, 2017 - I spent some time on the telephone today trying to close a credit card account with Capital One ( account # - ). It refused to close it. I repeatedly and clearly directed it to close the account and it persisted in refusing to close it. I had been offerred so-called " upgrades '' on the card in the past. - of them was to a - Rewards card. Initially, I asked Capital One to honor the terms listed on its website for a new - Rewards card. It refused to do so. Among other things, it insisted that the APR would exceed the advertised rate for the - Rewards card. With considerable disse... |
Capital One Credit card application processing delay December 31, 2016 - I have been sent several preapproved status card offers from Capital One. So, I finally submitted the application online with their reservation number provided. They sent me a letter claiming they tried to contact me but were unable. That is not true. They never attempted to contact me. I sent them legible copies of my identity, utility bills for my current address, and my current phone number. I never heard from them again. I want their hard credit inquiry off of my credit file if they are n't going to actually look at my identity or actually contact me.... |
Capital One Credit card billing disputes December 31, 2016 - I file a credit card dispute with Capital One Credit card. I disputed a charge of $580.00 charged to my credit card on -/-/2016 from an - marriage agency. I told them I never received any service or merchandise from this marriage agency after my credit card was charged that amount. I told Capital One that I discovered this marriage agency operated from - was a scam after I did a - search and found out multiple complaints on the internet that this marriage agency was a scam. I sent in a letter along with evidence that I did not receive service or merchandise from this agency an... |
Capital One Credit card billing statement December 31, 2016 - At some point -/-/- or -/-/2016, I discovered that an item I had purchased had n't shown up. I decided to look into all my statements to find out if the item had been paid for. I decided to log onto the Capital One website and set up a login name and password. I did so and checked the statement. Everything seemed ok so I moved on. I had been receiving my statements in the mail for the past 21 years from Capital One and had always paid on time. I rarely use my credit cards and prefer to use my debit cards. I did however have my phone bill tied to the Capital One account in order to keep ... |
Capital One Credit card closing/cancelling account December 30, 2016 - I had a Capital One/GM card for many years and used it to build up dollar credits to be used when purchasing a new - automobile. I always paid my balance in full at the end of every month. Upon returning from vacation in early 2014, and retrieving my held mail from the post office, there was a Capital One bill in the mail stating I owed - plus a late fee charge of -. I immediately contacted Capital One. After explaining that I had just returned from vacation and found this bill in my mail, the supervisor agreed to waive the - late fee and accept my - as payment in full. I paid i... |
Capital One Credit card credit determination December 29, 2016 - I have a credit card with Capitol One. I was going through a divorce and separated bank accounts and updated the bank information for automated payments to all accounts. For Capitol One I added my account information and set up the automatic payments in - but something happened with their website and it did not accept my automatic payments successfully which I was unaware. Since I am used to everything coming out automatically I am not used to checking to make sure all payments are deducted as I have never had an issue in the past. However, I went to refinance and found out I had a 30 day l... |
Capital One Credit card transaction issue December 29, 2016 - I am contacting your agency in hopes you can help me dispute my $10000.00 charge on my Capital One for this fraudulent company called -. I was contacted by - in - about creating an - website. He assured me that - was the right company to build this site for me. I paid him $5000.00 for this - website and training on -/-/-, and then another $5000.00 on -/-/-. Not once did he tell me that it would be my responsibility to add the pictures and find dropshippers. I find the fact that this information was not disclosed as flat out deceitful and possibly illegal. Four... |
Capital One Credit card billing statement December 29, 2016 - I was being charged twice for many transactions since -/-/-. Unfortunately I only noticed in -/-/- so I filed a dispute. Capital One only gave me back the amounts for the transactions within the last - days and told me they will no diapute charges further than - days. The charges are from different companies, not just -.... |
Capital One Credit card late fee December 29, 2016 - I have been a Capital One credit card holder for many years. I have never missed a payment. Earlier in the year, I missed the minimum payment by mistake ( although I did make a payment ) and I did not receive any correspondence on this issue from Capital One. They have sense charged me a - dollar a month fee every month sense and recently charged me late on my credit report for -/-/2016. As soon as I was made aware of the issue I resolved it with them. But this required me to call customer service and go digging around in past statements. I am very upset that this issue took a year to res... |
Capital One Credit card closing/cancelling account December 29, 2016 - I had a credit card from Kohls Department store that was charged off. The amount owed that 's displaying on my recent credit report is untrue and inaccurate. - different amounts due are be displayed. I never received any letters or notification that this account has been charged off and closed, including a large amount of past due that I 'm unaware of. I believe Kohls Department store purposely distorted the balance on their company 's behalf and now I have to suffer consequences that are untrue to me. I feel upset and in distraught and this balance due to not threaten me to have future occ... |
Capital One Credit card closing/cancelling account December 28, 2016 - Without Notice including but not limited to email ( s ), a AGENT from CAPITAL ONE BANK credit Card Dept. Closed the Capital One " - '' Card.... |
Capital One Credit card identity theft / fraud / embezzlement December 28, 2016 - My information was stolen -/-/- i filed a report with my bank as well as capital one and also filed a police report. I submitted all documents to capital one and i also got a final decision from - on -/-/- saying that the payments were not mine i then contacted Capital one and they stated they closed my accounts and i owe the balance i also sent in the final decision from - to capital... |
Capital One Credit card identity theft / fraud / embezzlement December 28, 2016 - My information was stolen in -/-/2016 i contacted capital one as well as my bank and filed a report as well as the police department. I got a final decision from my bank saying the report i filed was correct in my favor capital then closed my account and said it was incorrect which led to me owning them money and it screwing up my credit score i offered to send in the document saying it was in my favor they denied me to submit any documents this... |
Capital One Credit card forbearance / workout plans December 28, 2016 - I am working with a debt management company - - - on my credit card debt with Capital One. Capital one sued me with its third party debt collection agency - Law Firm. This is harassment.... |
Capital One Credit card billing disputes December 28, 2016 - - - I noticed a PAYMENT ADJUSTMENT on - of my - Capital One statements. When I called Capital One, the woman said it was an error & would reverse the charge so I 'd have a - balance. Much to my surprise, the next month it accrued interest and my other - accounts now had multiple PAYMENT ADJUSTMENTS totaling over $1100.00. I called again & they told me the payments were returned form - -, over 15 months prior. Capital One can not provide me which account they were returned from although these are MY credit cards & accounts.I had closed - backing accounts in the past... |
Capital One Credit card payoff process December 28, 2016 - I have 3 credit cards with capital one. Capital One is giving me the run-around yet again. I reported them to you in -/-/2016, and wanted to have my interest rate lowered to pay them off. I received a phone call about this issue and now can not re-connect with that person to lower all the interest rates to pay off the balances. I am not working, and am in financial distress. I do not want want the accounts to go into default with being late. I am NEVER LATE WITH THE PAYMENTS. I should not have to go into a default late status to receive help in lowering the interest rates and payments to pa... |
Capital One Credit card transaction issue December 28, 2016 - I had a credit card on file with -, and was charged in error for a service I did not receive. The hotel was informed and I disputed the charge of $100.00 with Capital One, who confirmed the dispute, removed the charge, and resolved my issue from -/-/2016. I have found that Capital One has recently reinstated the charge, refused to allow me to dispute the charge, and is harming me financially by charging interest on a balance which was disputed/already removed. I have contacted - representatives in order to notify them of their error. They advised they could not assist, could not read... |
Capital One Credit card credit card protection / debt protection December 28, 2016 - Please review the enclosed correspondence with Capital One regarding a plane ticket I purchased for $710.00. I was unable to use the return portion of the ticket to return home without any explaination why. I was given no alternative except to purchase a new ticket from - - for $300.00 if I wanted to return home on the same scheduled flight as specified on my original ticket that I purchased for $710.00. Capital One claims to have done an investigation but posted the charge back on my account. Capital One refused to provide a reason verbally or in writing as to why the charge was r... |
Capital One Credit card balance transfer December 28, 2016 - Please reference case # - I have tired to contact - Capital One cooperate office ext - but it is always busy. I have called through the call center several only to be told that they have no way to reach her so I end up calling later to speak to someone else who researches my account and then emails -. This has been going since 1 month. I was advised by - that she needed more time to research things, and still have not heard back from Capital One. I am requesting that Capital One pay the interest fees to my other creditors due to Capital One refusing to pay them due to the fraud ... |
Capital One Credit card other fee December 28, 2016 - I called to cancel my credit card account and the issuer ( Capital One - ) refuses to refund the unused portion of my annual fee.... |
Capital One Credit card delinquent account December 27, 2016 - Capital One failed to deliver my bill to the correct address, resulting in a missed payment. As soon as I discovered the issue, I immediately paid my balance in full and contacted Capital One by telephone. Capital One acknowledged that the error was on their end and agreed to promptly reverse all resulting late fees and interest charges. Nevertheless, Capital One subsequently reported negative information about the late payment to the credit reporting agencies. I initially disputed this information with - and no action was taken for well over a year. When I followed up again, Capital One ... |
December 27, 2016 - My name is - - and i am reporting the capital one credit card for reporting both of my credit cardfor late payments caused by them. it was a very nasty brutal battle to fight with them to remove their late fees on my cards and to move late payments information to the credit bureaus. that happened back on - - - -. - capital one 's employees are horribles, i have requested to have both of my credit cards payments dates to be the same dates. back on - 2016 it was supposed to be on the - of each month. the rep i have spoken with promise that it will request it to be on that... |
Capital One Credit card closing/cancelling account December 27, 2016 - I 've recently updated my mailing and email addresses with the credit card company online. This raised an identity/security alert on their system. In the past when I have taken such action, I 've gotten a phone call or something in the mail confirming that. However, this time around the company wanted me to email or mail in copies of my documents ( SS card, DL License and utility bill ). I found the request to be a bit unusual and raised security concern on my end. I do not feel comfortable sending such info. to them ; and asked to cash out or credit my earned " cash back/rewards '' balance to... |
Capital One Credit card closing/cancelling account December 27, 2016 - I was approved for a $300.00 cl with Capitol One in - 2015. In - after spending $100.00 an abusive ex stole my wallet and charged my Credit $65.00. I called Capitol One and explained the situation. They said because my Card and Wallet had been returned i was responsible for it. I also complained to the rep that my $300.00 credit was actually only $190.00 but my bill was $350.00! $150.00 of it was yearly fees, membership fees and late fees! I explained a few times i was late because of the theft and I had been hospitalized several times from - for - in -. I explaine... |
December 27, 2016 - The processing department at Capital One does not process the payments on day received, causing late fees and interest charges. Capital One states it takes 10 business days for payments to reach them. I have mailed payments well before the ten days and they still hold the payment for posting up to 4 days.... |
Capital One Credit card identity theft / fraud / embezzlement December 26, 2016 - I do not now nor have I ever had a credit card with Capital One. They are falsely reporting that I had a - - credit card managed by them. They are reporting a $750.00 credit limit with a $2000.00 balance. I have reached out to them over the course of four years to attempt to clear this matter, and they have not acted. Each person assigned to my case ends his/her tenure with Capital One due to their company downsizing, and my dispute has never been resolved. Basically, it seems to come down to they are too big of a company to be held accountable for incorrect reporting.... |
Capital One Credit card billing statement December 24, 2016 - CAPITAL ONE charged $1000.00 for service or products that I have not received. I already ask them to remove charges and They do n't want.... |
Capital One Credit card closing/cancelling account December 23, 2016 - So I went and bought a - in 2015 capitol one approved me for loan do n't no if it was a credit card or a auto loan I believe a credit card so I got into a accident insurance paid for some of damages and basically I sent check to capitol one to pay off debt on - they closed my account damaged my credit deliberately saying it 's because I went 30fays past due more than once but actually that 's not the reason the real reason is because I paid off more than half the debt if u check into it u will c - is about when I sent in check to pay off most of debt so they closed acct these practice... |
Capital One Credit card advertising and marketing December 23, 2016 - Despite my repeated requests to be removed from Capital One 's mailing list for credit card offers, I keep getting them in the mail. I have called, left messages, and talked to people with guarantees that I am off their list yet I keep getting them. I am already on the non-solicitation list with my credit report yet Capital One keeps mailing me offers.... |
Capital One Credit card credit determination December 23, 2016 - I have - capital one hard hit inquiries on my - Credit Report. I do n't allecall recall applying for credit from Capital One.... |