Capital One Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Capital One Money transfers department,

Domestic (US) money transfer Fraud or scam Indiana

On - -, -, I wired $8600.00 to a Capital One 360 account. It was posted - -, - but the receiver advised me that Capital One wanted me to request the money be returned to my account. I submitted a letter to my bank and they wired it the same way the money was wired. I have been in contact with my bank and Capital One since then trying to get my money returned. During this time, I have learned that the recipient has a history of wire scams that I was unaware of. The last correspondence was on -/-/- with Capital One. Their representative told me that no one had access to the money and Capital One was still looking into the situation.

Capital One customer in Indiana
Jan 18, 2017

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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