Review and analysis of over 403 International Money Transfer complaints against MoneyGram
MoneyGram consumers have reported over 403 official complaints related to International money transfer. Out of the 403 consumer complaints against MoneyGram, 10% were disputed by the consumer (i.e. the consumer was not happy with how MoneyGram responded to their complaint) and 99% were processed in a timely manner. 16% of consumer complaints against MoneyGram resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MoneyGram Money transfers other transaction issues November 29, 2016 - I bought a money transfer on -/-/2016. I called the customer service on -/-/2016 and went to money gram agency located in - - -, - - to request a cancellation and a refund. The lady responded that I have to call their - after several transfer to different individuals I spoke to someone who requested that I sent an email with an explanation of the transaction to - with my reference number -. I did however I did not receive any response. I continue calling the same phone number without success. The agency keep transferring my phone call and I get disconnected ever... |
MoneyGram Money transfers fraud or scam November 23, 2016 - On - -, 2016, in - -, MoneyGram accepted funds and I was issued a Moneygram wire for $2400.00 ( I also paid wire fees of $110.00 ), to be picked up by me when I later was to travel to - in -. However, on - -, I checked the online status of my transfer and discovered that Moneygram had already paid out the money within 24 hours to an unknown third party. I demanded my money in a telephone call to Customer Support on - -, but Moneygram refused to pay me the amount or refund it to me. In violation of Regulation E, Moneygram did no investigation within the time ... |
MoneyGram Money transfers other service issues November 3, 2016 - This complaint is about discriminatory practices and denial of services by MONEYGRAM INTERNATIONAL, INC.. - - - - - - , Texas On -/-/- I initiated a money transfer on MoneyGram site. This was a $1900.00 transfer to my cousin in -. The fee, using my bank account was $5.00. The transaction authorization number is -, obtained using my online account and password, and a security code sent to my email. At -, an email was sent asking to call MoneyGram ( - ). Which I did. After verifications ( name, address, date of birth, last - of SSN ... ), the agen... |
MoneyGram Money transfers incorrect/missing disclosures or info October 29, 2016 - I wanted to send money to my mother in - through MoneyGram on Tuesday -/-/-. First, I had to verify who I was by sending a copy of a bank statement and a copy of my driver 's license after giving them multiple ways to verify my identity online. I spent two hours on the telephone with them but they were not satisfied with my answers ; therefore, I was treated like a criminal and had to send proof of who I am. Second, I was finally granted permission to send the money yesterday ( -/-/- ). I filled out the online form exactly as I was asked to do. When prompted to fill out my mother ... |
MoneyGram Money transfers other service issues October 28, 2016 - On moneygram web site estimate for international money transfer fee showed $18.00 but when the actual transaction took place it was $32.00. When asked why such a big difference in fees no answer was given except " an estimate is an estimate ''. When an actual fee turns out to be more than - % of the estimate then it is no longer an estimate but a wild guess.... |
MoneyGram Money transfers money was not available when promised October 25, 2016 - My name is - -, on - of - 2016 i transfer the amount of - Us Dollar to my father in - through Money Gram and Today is - of - 2016 and he still not yet received, he went to more than three Money Gram agency they told him there is no transfer under this name, now been tow Days trying to find out whats the problem? the costumer service person keep saying is on hold because of verification when i ask why she said is because of money laundry, i asked what i should do? they said that the receiver need to call the Money Gram office in - to verify his identity, the receiver ... |
MoneyGram Money transfers other transaction issues September 30, 2016 - On Thursday -/-/16 I attempted to sent $200.00 to my Fiancee in - on line by MoneyGram. I received an email saying that I should call MoneyGram to complete my transfer. I call an spoke with a lady who asked me many personal questions about myself including questions about my fiancee. I was told the reason why I had to call was because it was my first time sending money on line. I told her that was wrong it is my second time because I went through the same thing the first time. After answering all of the questions asked I received an email at - - saying : Your transfer has been... |
MoneyGram Money transfers fraud or scam September 20, 2016 - i had a very bad experience with Money Gram co. three days ago i send money from USA to - they ask me for first and last name as required i did provide all the information same as my receiver ID the min i finished they took the money from my account. i checked their web site they said money is ready for pick up my receiver went to their location the next day they told her money is not ready for pick up yet!!!! after three days when she went back they told her we cant give you the money because there is no middle name in her order ( which is OPTIONAL!!!! in their web site you can check it )... |
MoneyGram Money transfers other transaction issues September 16, 2016 - For the past years, I have been using 'MoneyGram online transfer '' to send money to relative abroad. My transactions are random and less than $1000.00. I registered my banks accounts with Money gram and the monies are withdrawn from my banks to cover the transactions. Last month, when triying to process a $94.00 transaction, I got denied that my bank information could not be validated. I called MoneyGram, and was informed that " - '', a third party which safegaurd online transaction needed to validate my information. I called -, provided them with all my accounts information. Was to... |
MoneyGram Money transfers fraud or scam September 16, 2016 - this person act like they work for federal government pirvate grant foundations and they said to send them $500.00 and they will send me - grant check I do n't have to pay it back 100 % federal government guarsntee they stole a photo picture of her and they said that she was one of they beneficiary that won $50000.00 federal government grantthey told me to be honest with them to get help.this is the number that they are text me - - - - - locate the number -, va... |
MoneyGram Money transfers fraud or scam September 12, 2016 - Hello good day -, this is - - - -, i tried calling your consumer care number regarding a transaction that i carried out me - - - - at - - - - - - - -, - - DATE..- - - .I sent $840.00 to my son - - - - for his school fees in - and the next morning he went to the agent location to collect this money and he found that the money was already picked up by somebody else over there who faked his ID and used another face to collect the money. After carrying out investigation on what happened over there the authorities e... |
MoneyGram Money transfers money was not available when promised September 9, 2016 - I sent money to - via MoneyGram at - online. Got the confirmation and reference numbers. At - she was denied the money at the location. The bank branch said the confirmation number was no good and that MoneyGram was not in the system. She went 3 times after I had called 3 times and still no money to be picked up. I kept talking to reps who were unfamiliar with the English language. Every rep I spoke with had no solution. Finally I resent money via another carrier and she got the money. I decided to cancel my transaction online and I also decide to call again. I told the rep that I am ... |
MoneyGram Money transfers money was not available when promised September 7, 2016 - Dear Team, Please intervene for money gram to give me my funds... |
MoneyGram Money transfers other transaction issues September 1, 2016 - Moneygram has blacklisted me and will not let me send money across the street let alone anywhere else purely based on conjecture with no evidence of proof or eyewitness testimony! Dear - -, Thank you the letter you mailed to our corporate office dated on - - 2016, detailing your concerns associated with MoneyGram -. You have complained that MoneyGram has refused service. Please be advised that in order to protect the safety of our customers, and to meet our compliance requirements, MoneyGram actively reviews transaction amounts and frequencies and will, from time to tim... |
MoneyGram Money transfers fraud or scam August 22, 2016 - I received an unsolicited call from an - sounding man stating that my internet security company is now out of business and wants to refund the amount I paid. After much information was exchanged he requested that I allow him access to my computer to see what banking deposit info was needed to refund my money. After that he told me that he had input the wrong amount and he would lose his job if I did n't refund him back the extra amount he had deposited in my account. I went to the bank and had the deposit confirmed and withdrew the extra amount and sent it to him via MoneyGram which he gave... |
MoneyGram Money transfers fraud or scam August 22, 2016 - My transfer has not been available as promised according to my receipt since the - of this month. I filed a complaint with money gram today since the receiver could not again pickup the transfer and - - from money gram wrote stating it was placed on hold without my consent. Online reference number -. So I filed another complaint Online reference number -.... |
MoneyGram Money transfers money was not available when promised August 19, 2016 - I have an issue with a transfer that was completed when I left the Ace Cash Express on -/-/2016. The receiver stated that the money was not available when promised and today after checking the money gram website it no longer exist. I did not cancel the transfer nor did I receive a refund.... |
MoneyGram Money transfers fraud or scam August 15, 2016 - On Saturday morning, -/-/2016 at around - or - I received a call form a caller ( Ph # - ) asking me if I was at my home computer. Once I got to my computer the caller was in my system informing me that I was being hacked by various hackers and showing me a number of errors. He asked if I could see what he was talking about. Once I confirmed, he then offered me computer help ( - - - ) with offers as follows : 3 Years- $190.00, 5 Years- $260.00 and Lifetime- $290.00. I opted for the lifetime and paid with my Visa creditcard while online. The caller than screen printed f... |
MoneyGram Money transfers other transaction issues August 3, 2016 - On - I did a transfer to -, when the recipient went to get it on the - of - he said that the money gram agent said the money has been picked up so I called money gram on the - and the agent said the same thing, I explained to him that the recipient did n't get the money, that agent told me to ask the recipient to return back where he tried to collect the money and have them check the computer so he did, but the agent in - told him to tell us ( his father and I ) to go back where the money was transferred to fix the problem. On Tuesday - -, 2016 I went back to the locati... |
MoneyGram Money transfers other transaction issues August 2, 2016 - I made a money transfer to my father in - through money gram. When my father went to pick it up he was told there is no order number matching his number. The lady at store had also made a mistake my fathers name is - - - and she only put - -. I called money gram and they said it was on hold and that my father needs to call a phone number they gave me. So I called my father again and gave him the number to call. Well there was no answer. He went back to the bank and they still have no money for him. So I drove for an hour to the money gram I sent the money through and they tol... |
MoneyGram Money transfers other transaction issues August 2, 2016 - On -/-/2016 I used Moneygram to send $300.00 to receiver - -, who was to pick up the $300.00. When - tried to pick up money, Moneygram refused to give to him. I dont know why. Something about his I.D . They wanted him to come back to Moneygram. But when I told - this he refused to go back. So I called Moneygram, on -/-/2016 and said to cancel transaction and refund my $300.00. They refused. They said they need to see -. I told them he refuses to come back. I have written letters to Moneygram refund dept. called many times, only to be told they are still investiggating ... |
MoneyGram Money transfers fraud or scam July 31, 2016 - On -/-/2015 at - EDT, I made a Moneygram transfer transaction at the Walmart location at - - - -, -, reference code -, in the sum of $2000.00 with a fee of $40.00, to be delivered to a ex-officer friend in -. Unfortunately, when the - went to collect the money, he was told the money had already been received. I made a formal complaint to Moneygram on - - and i was told it would take upto 90 days for an investigation to be conducted. The complaint number is -. Since then, I have tried several times to check on the status of the investigation, and each t... |
MoneyGram Money transfers fraud or scam July 27, 2016 - Money transfer MONEY GRAM reference number -, made in -/-/16, I request cancelation of this for $650.00, is -/-/16, they do n't refund my money to my debit card, I call they say was already credited to my account, I check to the bank online shows no credit, the money gran agent said, now my problem is with the banck, IM NOT agree with that, is bad service, this is not ok, they took your money in minutes then refund take long days, please investigate this..thanks... |
MoneyGram Money transfers other transaction issues July 12, 2016 - On - - I contacted Moneygram to see if it was OK for me to send money again, as they had cancelled a trasfer a few months ago. I was told it was now OK. I sent $1000.00 to the - on - -. When she went to receive it, she was told I had to contact the company. I contacted Moneygram and they said they declined to send, and I should return to get a refund. On - I went back to Walmart and was told it was over their limit and did n't know where I had to get the money. I called Moneygram and tkey told me I had to go to the - Currency Exchange to get the money on the other sid... |
MoneyGram Money transfers money was not available when promised May 26, 2016 - I have been trying to send a money transfer of $120.00 - to - for the 2nd time after having to cancel the 1st time due to pick up delays. Basically, although the transaction shows as " ready for pick up '' in the online app, and Moneygram has even collected the funds from my account, my sender has been unable to pick the money twice at large banking institution ( - ) affiliated with Moneygram International. The recipient is basically being told that the number most be incorrect. Then, after having to send recipient the number for pick twice to no avail, I had to called the service l... |
MoneyGram Money transfers wrong amount charged or received May 26, 2016 - On - - 2016, I made - money transfers through Money gram from - to -, the - was for USD $5.00 to receive - $17.00 ( - - ) under reference -, the second one was USD $520.00 to receive $ - -, when I delivered this money I ask to money gram agent in - that if there was a time limit to receive the money and also I if there was any a problem with the amount of USD $5.00 and the teller told me that there was no problem. On - - 2016 the receiver and I went to Money Grams agent in - and tried to receive my money and the agent named - -, we... |
MoneyGram Money transfers fraud or scam May 23, 2016 - A guy named - called to offer me a refund for a computer program I purchased, $290.00 on -/-/2015. I had to have it returned to a checking acct. with a debit card.He made the refund and then said it was to much the bal. after the refund was -. He said I would have to go to a - and return the difference.I sent him - on a -, and that was all the money I had in my acct.The deposit he made was a fake transaction.The firm he gave me was -... |
MoneyGram Money transfers other transaction issues May 14, 2016 - Moneygram refused to refund me for the money that was NOT collected by my family over a year ago. I have n't gotten anything from then for almost 3 weeks of complain.... |
MoneyGram Money transfers wrong amount charged or received May 11, 2016 - Moneygram short changed the exchange rate on money sent to - by almost - dollars. I caught it because I had checked the exchange the day before. I have send money previously but never paid attention. If they are doing this routinely they are profiting enormously off of people who can least afford it.... |
MoneyGram Money transfers money was not available when promised May 6, 2016 - I sent money through Money Gram as I often do every month, on -/-/16 at -. They put a hold on - of my transactions. They said to call them back in an hour to see when the funds would be available. I have tried to get this resolved seven times calling them back and waiting on hold and not being given a reason for the hold. I had sent another separate transaction and there was no problem. They keep on telling me to call them back and they keep on saying they are e-mailing the department that puts things on hold. It is now -/-/16 and they are telling me the same thing. Now, I ju... |
MoneyGram Money transfers fraud or scam April 15, 2016 - I recieved a call stating that I had won - - - - dollars, from publisher clearing house. I needed to go right then an send money for the taxes, $1000.00, then it would be you need to pay $1500.00 for storage, it kept on for 2 months before I was pawning everything, about to lose everything, owe everyone because I thought it was true, an they believed in me an then when I could n't give their money back, one wanted to serve papers on me, so now I have checks bouncing, so I get her part of her money. I ended up giving them - dollars, i asked for a refund but that is not going ... |
MoneyGram Money transfers other transaction issues March 30, 2016 - On -/-/2016, I submitted - transactions on MoneyGram International site. - of them succeeded, yet there was network connectivity issues between MoneyGram and my bank via through me. Due to the first transaction, it became an error, yet my bank still saw the hold amount against my account as authorized transaction. - one was canceled in my choice due to the first error. The - transaction, I choose to post ACH money transfer through my routing and checking account, and that too was successful attempt, and due to the present errors I found after the fact of calling MoneyGram, I ... |
MoneyGram Money transfers fraud or scam March 20, 2016 - Someone called my - grandmother ( - years old ) on the phone pretending to be me needing help with money to get bailed out of jail in - and -. This was clearly not true ( I 've never even been to - and - ) but she was scammed into sending $5800.00 through MoneyGram at Wal-Mart through multiple transfers. The person on the phone convinced her that they were me and told her not to tell anyone else. She was frightened and complied. After finding out what happened, I collected all receipts from her and would like to do something about this. ... |
MoneyGram Money transfers fraud or scam March 8, 2016 - letter Sent - -, 2016 - - - CEO - - - CEO, US - - - CEO, International Wal-Mart Stores , Inc. - - - - -, - - Subj : Money Laundering by Walmart partner, Moneygram Payment Systems - - - - -, - - Gentlemen : We 've never met, but I 'm taking the time to write this letter on behalf of a customer, in the hope that you personally, and not just administrative staffers, will become more aware of the blatant fraud and money laundering activity occurring daily via Walmarts via Moneygram Payment Services. This story relates to my mothe... |
MoneyGram Money transfers other transaction issues March 8, 2016 - On - -, - I sent money, via MoneyGram, to my mother in -. Unfortunately, my mother was not able to pick up the money because when she presented herself to the MoneyGram cashier, she was told that the money has already been picked up. My mother explained to the cashier that she has not picked up the money, and asked the cashier to tell her which agency disbursed the money but in vain. On - -, - I then contacted MoneyGram here in the U.S to file a complaint and asked for a refund ; an investigation was opened with the following case number : - -. The MoneyGram agent I... |
MoneyGram Money transfers fraud or scam February 19, 2016 - Posted Bedroom furniture on - for $1000.00 ( -/-/16 ). Was contacted by - - -. He said was on assignment on -. Would have assistant send money order for $1000.00 to cover furniture + $40.00 to hold. Later notified that assistant made mistake sending - $980.00 money orders ( MoneyGram - and - ) instead of - for $1000.00. He asked if I could send change of $930.00. I was suspicious, but when I took money orders to - - branch ( -/-/16 ) in - -, NJ was told by cashier ( - ) that the money orders were " good '', " same as cash. '' I ... |
MoneyGram Money transfers other transaction issues February 12, 2016 - MoneyGram canceled and refund my transaction after more than 35 hours of having my money blocked - doing that by offering a - In minutes transfer money service. - - - 2016 I went to a MoneyGram location in - IL with the intend to send ~ $1500.00 ( - ) to a Friend of mine in - . I talked on their red phone that they have at that location, that someone automatically answers to guide you with the transaction. After I confirmed my name, my friends name and location, the Transfer in Minutes fee for sending $1500.00 was $80.00. So I agree to that and pay the money, I got a ... |
MoneyGram Money transfers fraud or scam February 1, 2016 - I recently attempted to receive a prescription for saizen hgh from a website that I had not done business with before - I agreed to use moneygram to send $300.00 to a clinic in -. I was n't completely unaware of the risk of such a transaction, but due to FDA 's recent pressure on credit card companies to stop processing transactions for medicinal products, I found myself feeling like I had no choice but to attempt to do business this way. I wired the $300.00 on - -, 2016. The salesperson I spoke to on the phone ( -, phone number - ) assured me that he would contact me the... |
MoneyGram Money transfers fraud or scam January 29, 2016 - I have got scamed this person called me on the phone to return - dollars for trying to fix my computer. they were going to put in in my checking account. they recalled me to say they could not return that little amount so they informed me they were going to tranfer - to my checking account and i was to return - to them. while they were on my computer they transferred - from MY savings into MY checking. they never did refund their own money into my account and they inform me to send the - with - to - - his boss. after that they recalled me to ask for another - ... |
MoneyGram Money transfers other transaction issues January 28, 2016 - On -/-/2015, I sent money through Moneygram to my brother in - - - for my mother and family for the - holidays. As of today, Moneygram has not released the money, ruining my family 's - holidays, etc., saying that our names are - names and that my brother in -, which is a very peaceful country, may have -. They say the transaction is under review but they have not been able to provide me with details of the review and evidence that his name is tied to some organized extremism when I ask. I have asked for a refund several times to send the money directly to my sist... |
MoneyGram Money transfers fraud or scam January 25, 2016 - On - -, 2016 I went with my mom to send a Moneygram costing altogether $190.00 to some people who said they can make medicine from -, -. I visited their website & I thought they looked trustworthy not knowing they were not at all. I sent the money & tried calling them. Their phone was off but he could text. He said the package was on - & he needed $100.00 more for a shipping agency. I just cancelled & said I wanted a refund not knowing it was a scam. I called Moneygram but they were no use. So it was a scam the whole time, but I need to get my refund back as soon as possible... |
MoneyGram Money transfers fraud or scam January 16, 2016 - Money gram Reference # : - dated -. Contact 5 to 6 times. Nobody resolve my issue. I did - ways phone conference call ( me, money gram agent and receiver ). The guys chad from ( money gram ) he listen all conversation from me and receiver and he advised to receiver to go to money gram office at your home location and collect the money. Also he let me know that if he did not get the money then we refund your money. My friend went to money gram agent office location and he said same to him, its problem from Sender and sender need to release the money. I go back and forth with money gr... |
MoneyGram Money transfers other transaction issues January 7, 2016 - i send the money from United States to - but the person to whom i send lost his ID now i want to change the name of the recipiender ... |
MoneyGram Money transfers fraud or scam December 29, 2015 - Hi, I sent $470.00 ( included $10.00 service fee ) to my relative in - through Moneygram on -/-/2015, which makes - -. My relative in - went to collect this money from - of the authorized place and he was informed that it is already collected. I asked Moneygram about who took the money they never answered me with complete detail and put my money into investigation after taking some info regarding the transaction from me. Moneygram told me that it will take 90 days to give me answer. Whne I asked them that tell me from which place moneyis collected and what kind of id h... |
MoneyGram Money transfers other service issues December 27, 2015 - I initiated an online money transfer with a service called : Moneygram. The remittance of $150.00. plus the $15.00. transaction fee was to be billed to my debit card. I received an email summarizing the transaction and providing me with a tracking reference number. I then received a second email stating : We need a little more information to process your transaction. and directing me to call customer service for help completing the transaction. The " customer service '' is a call center in a foreign country with very poor reception. The first representative would only identify himself as "... |
MoneyGram Money transfers other service issues December 21, 2015 - Tried to send money to my niece in the - - - - for - - did it last year through MoneyGram.com. This year, I tried to send and got a message : " We 've encountered an error. '' We are unable to process your request at this time. The message says call -. I did an spoke to a low-level customer service representative who indicated that my online account was " blocked '' and I could only send money if I go into a Money Gram location. ( Right. 3 days before - and I am going to get out in the midst of crazy crowds to wire money - really customer-oriented! ). My biggest issue is... |
MoneyGram Money transfers fraud or scam December 21, 2015 - i sent money threw - - - the receiver in - was told the money was paid out. I went back to the store n the manager said it takes a few more minutes.could you please help get the money paid ... |
MoneyGram Money transfers money was not available when promised December 18, 2015 - I have previously expressed my concerns to the CFPB about Moneygram 's discriminatory policies against latinos & received several phone calls from moneygram assuring me that they would not select latinos for extra scrutiny when sending money back to our home countries. Today, I went online to send money & again moneygram refused / declined my transaction. When I spoke to the customer service department, I was told that there is nothing else I can do & that their system security has flagged me as a money launderer. Really? Is this because I am - or because I send money to my family in -? ... |
MoneyGram Money transfers other transaction issues other transaction issues December 1, 2015 - Today -/-/2015, I hired the services of Moneygram 's 10 minute money transfer, in order to send much needed $200.00 to my father in - -, -, - -, as he presented himself with all the required information and documentation in - different Moneygram locations in his town of residence, - of them simply failed to disperse the funds claiming that they did n't have enough cash to cover the $200.00 and the third location being a - - - refused to disperse the funds claiming that he would be required to hold an account with the bank in order to pickup the money. All -... |
MoneyGram Money transfers other service issues other service issues November 27, 2015 - Moneygram locked me out of my online account, which use to send money to my family, back in -. When asked the reason, why I was locked out ; when i called moneygram i was told by a customer service agent, that its for security reasons. But i think its because of discrimination, based on whats happening with lottery scamming in -, i feel i was targeted and locked out by moneygram, based on my remittance, destination. ... |
MoneyGram Money transfers fraud or scam fraud or scam November 13, 2015 - Transfer money through Moneygram on -/-/15. The money did not get to the recipient. I filed a complain to Moneygram anti-fraud unit, I was told to give them 21days for investigation and resolution.I called them today -/-/15 and I was told no resolution had reach yet. This is causing me - and general stress. I therefore needs your help to get the money to the recipient as soon as possible. ... |
MoneyGram Money transfers fraud or scam fraud or scam November 10, 2015 - I have been talking to a man for over a month that I met through -. He lives - I live -. He is businessman opening up -. He had to take a trip - to purchase merchandise for his grand opening. He was to stop back - to meet up for the first time. On the last day of his trip, he was attacked by armed men and missed his flight. He was in desperate need of $650.00 to rebook his flight home. In previous conversation, I had asked him about siblings and parents and he is an only child with - parents deceased. He started calling at - and finally got hold of me by -. I stupi... |
MoneyGram Money transfers money was not available when promised money was not available when promised October 26, 2015 - On - -, 2015 I initiated a bank transfer via Monoygram to someone in - - from -. It was a direct transfer from my bank account at - - to my niece 's bank in -. Moneygram reversed the name and unfortunately my niece 's bank rejected the transfer. I contacted Moneygram and they confirmed that the deposit never took place and promised to credit my - - account for $100.00. This happened more than 3 weeks ago and still no credit. I 've called three times and they promise me every time that my credit will appear the following day and as of yet, they have failed to iss... |
MoneyGram Money transfers fraud or scam fraud or scam October 23, 2015 - I submitted $380.00 to an - - who claimed he could help recover monies paid but not remitted. ... |
MoneyGram Money transfers fraud or scam fraud or scam October 19, 2015 - I send funds to my mom for festival and it was reported pick up although my mom never got the money and no receipt in her hand. when she went to pick up the funds, agent said it was picked up., Please help me, it 's giving lots of tension and stress for both of us.I called money gram and they were not help at all, they do n't care, I was told by many people that money gram have some fraud going on. ... |
MoneyGram Money transfers money was not available when promised October 17, 2015 - On -/-/2015 I sent a moneygram of the amount of $200.00 to an indivdual to - - - -.It was not received when the recipient informed me it was declined by Moneygram.After numerous calls to Moneygram to refund me the $ -.they refused and told me they have to interrogate the recipient! I Also requested a refund on there web site after filling out the form i received a blank page and they. never notified my e-mail. ... |
MoneyGram Money transfers money was not available when promised October 15, 2015 - I initiated an online money transfer with MoneyGram Online services on -. The money was deducted from my bank account on -. But the transaction was never processed by them. The normal time to process a transaction with MoneyGram is 1 to 3 days so I called on - to inquire and was passed to - different people. Finally I was transferred to MoneyGram Escalated '' department. The young lady named - refused to give me her title. She told me the problem was with my financial institution. When I said there was no problem there then she said she could n't tell me. She did offer a refund... |
MoneyGram Money transfers money was not available when promised October 15, 2015 - Out of necessity I used Money Gram money transfer service to send money international, I pay the fee service required to send money with the promise that will only take 5-15 minutes to be available for the recipient to claimed. It has been more than 10 days and my money does not reflect as being deposit. For the last two weeks I have contact MoneyGram to find out the status of my transfer, which every time I have contact I have been informed that my money is ready and available to be claim, when my recipient tries to claim the money it does not appear available. I have asked MoneyGram for a cl... |
MoneyGram Money transfers other service issues October 12, 2015 - My father wanted to send money to his sister -. He sent my sister to handle it through MoneyGram - at a WalMart that uses MoneyGram. Instead of setting up her own information, she used my - her sister ) information for the same address to be used as the sender. When my aunt went to receive the money, it was under the impression that it was under my father 's information as the sender. Using the wrong information, she can no longer receive the money. While trying to talk to WalMart about this, they told us it was MoneyGram who was holding the money. I tried to contact MoneyGram this mo... |
MoneyGram Money transfers fraud or scam October 12, 2015 - On -/-/2015, I received a phone call from an online computer service provider. They told me they were going to refund my fees paid to -. After hours of trying to connect, they scamed me into allowing access to my bank account information. Showing me they had an account at the same credit union. Anyway they claimed to deposited excessive amount into my checking, ( which was transfered from my savings. ) And that i would have to send them a money gram for the excess. I did all this and realized what they had done and cancelled the money gram in time to get my funds returned. - - -... |