MoneyGram Money Transfers Complaint

International money transfer Money was not available when promised money was not available when promised

MoneyGram Money transfers department,

International money transfer Money was not available when promised Money was not available when promised Arizona

On - -, 2015 I initiated a bank transfer via Monoygram to someone in - - from -. It was a direct transfer from my bank account at - - to my niece 's bank in -. Moneygram reversed the name and unfortunately my niece 's bank rejected the transfer. I contacted Moneygram and they confirmed that the deposit never took place and promised to credit my - - account for $100.00. This happened more than 3 weeks ago and still no credit. I 've called three times and they promise me every time that my credit will appear the following day and as of yet, they have failed to issue a credit.

MoneyGram customer in Arizona
Oct 26, 2015

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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