MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Other service issues Massachusetts

My father wanted to send money to his sister -. He sent my sister to handle it through MoneyGram - at a WalMart that uses MoneyGram. Instead of setting up her own information, she used my - her sister ) information for the same address to be used as the sender. When my aunt went to receive the money, it was under the impression that it was under my father 's information as the sender. Using the wrong information, she can no longer receive the money. While trying to talk to WalMart about this, they told us it was MoneyGram who was holding the money. I tried to contact MoneyGram this morning, but their automated help system was less than helpful to say the least.