MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Fraud or scam New Jersey

On -/-/2015 at - EDT, I made a Moneygram transfer transaction at the Walmart location at - - - -, -, reference code -, in the sum of $2000.00 with a fee of $40.00, to be delivered to a ex-officer friend in -. Unfortunately, when the - went to collect the money, he was told the money had already been received. I made a formal complaint to Moneygram on - - and i was told it would take upto 90 days for an investigation to be conducted. The complaint number is -. Since then, I have tried several times to check on the status of the investigation, and each time i was either put on hold for several minutes and then disconnected, or told to wait for an email response.On -/-/2015, i got a voice message from a - at - - stating that the investigation was still in progress and that they would send me email about the status within 2 weeks. More than 2 weeks went by but i did not receive any email. I followed up with - but got no response and left several messages. I made several other attempts and finally somebody told me that


the name of the issuing agent, the receipt of the transaction showing the signature of the person who collected the money, and the form of ID used. I called again and again, many times running into dropped calls, and finally a person I talked to told me that i could only sue them ( Moneygram ) in order to get the information. i sent a final email and a hard copy mail to Moneygram -/-/- and I was completely ignored. Moneygram fails to admit the fact that there have fraudsters working for them. There are many of such stories as mine. For several years, I have made several money transfers to this family friend of mine and i trust him well to know that he will never defraud me.