MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Money was not available when promised California

I sent money through Money Gram as I often do every month, on -/-/16 at -. They put a hold on - of my transactions. They said to call them back in an hour to see when the funds would be available. I have tried to get this resolved seven times calling them back and waiting on hold and not being given a reason for the hold. I had sent another separate transaction and there was no problem. They keep on telling me to call them back and they keep on saying they are e-mailing the department that puts things on hold. It is now -/-/16 and they are telling me the same thing. Now, I just want my money back and I will go to - -.