MoneyGram Money Transfers Complaint

International money transfer Fraud or scam

MoneyGram Money transfers department,

International money transfer Fraud or scam Michigan

Money gram Reference # : - dated -. Contact 5 to 6 times. Nobody resolve my issue. I did - ways phone conference call ( me, money gram agent and receiver ). The guys chad from ( money gram ) he listen all conversation from me and receiver and he advised to receiver to go to money gram office at your home location and collect the money. Also he let me know that if he did not get the money then we refund your money. My friend went to money gram agent office location and he said same to him, its problem from Sender and sender need to release the money. I go back and forth with money gram and my friend. I contacted money gram couple of times and they refused to listen and


I directly called to - money gram office to his cell phone. He pick up the phone get information from me and after he replied its send need to release the money and I have more customer to deals with and hang up my phone call. He did not listen my - word. I try to resolve the issue but money gram International does not want to resolve my issue. Now they start bother me every day called me on my office time and saying same thing. Make a conference call with us. This is not the first time I send money to him. I sent many time to him and my brothers. They are not releasing my money as well as not return my money back. They stop on their side with no reason. Now why they waste my time. Just return my money back and I never sent any money through Money gram.

MoneyGram customer in Michigan
Jan 16, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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