MoneyGram Money Transfers Complaint

International money transfer Money was not available when promised

MoneyGram Money transfers department,

International money transfer Money was not available when promised Maryland

I have an issue with a transfer that was completed when I left the Ace Cash Express on -/-/2016. The receiver stated that the money was not available when promised and today after checking the money gram website it no longer exist. I did not cancel the transfer nor did I receive a refund.

MoneyGram customer in Maryland
Aug 19, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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