MoneyGram Money Transfers Complaint

International money transfer Other transaction issues

MoneyGram Money transfers department,

International money transfer Other transaction issues New Hampshire

On -/-/2016, I submitted - transactions on MoneyGram International site. - of them succeeded, yet there was network connectivity issues between MoneyGram and my bank via through me. Due to the first transaction, it became an error, yet my bank still saw the hold amount against my account as authorized transaction. - one was canceled in my choice due to the first error. The - transaction, I choose to post ACH money transfer through my routing and checking account, and that too was successful attempt, and due to the present errors I found after the fact of calling MoneyGram, I canceled the third transaction. On -/-/2016, I see a debited amount charged on my account of $99.00 against me, and now caused overdraft charges to other amounts I posted besides this charge, that I did cancel was posted by - - and paid MoneyGram, yet they insisted and denied that they did not receive any monies from due to it 's cancellation. I have documents to suffice and prove this is the later and is contrary and untrue, and was still charged and my bank institution still accepted the payment and debited other fees due to my in the negative balances.

MoneyGram customer in New Hampshire
Mar 30, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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