MoneyGram Money Transfers Complaint

International money transfer Money was not available when promised

MoneyGram Money transfers department,

International money transfer Money was not available when promised Georgia

I have previously expressed my concerns to the CFPB about Moneygram 's discriminatory policies against latinos & received several phone calls from moneygram assuring me that they would not select latinos for extra scrutiny when sending money back to our home countries. Today, I went online to send money & again moneygram refused / declined my transaction. When I spoke to the customer service department, I was told that there is nothing else I can do & that their system security has flagged me as a money launderer. Really? Is this because I am - or because I send money to my family in -? This is news to me, since I have a great paying job & make several transactions a month wiringsmall amounts of money to my wife & children in -. This company needs to be shut down or be forced to pay a very large civil penalty for what they are doing to - & people of -

MoneyGram customer in Georgia
Dec 18, 2015

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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