MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Other transaction issues Other transaction issues New York

Today -/-/2015, I hired the services of Moneygram 's 10 minute money transfer, in order to send much needed $200.00 to my father in - -, -, - -, as he presented himself with all the required information and documentation in - different Moneygram locations in his town of residence, - of them simply failed to disperse the funds claiming that they did n't have enough cash to cover the $200.00 and the third location being a - - - refused to disperse the funds claiming that he would be required to hold an account with the bank in order to pickup the money. All - previously mentioned situations have violated the contract in which I entered with Moneygram upon accepting the terms of service and subsequently using the service. After all the previously mentioned I called Moeygram customer service and they told me that they could not refund the funds to me since more than 30 minutes had gone by since the time of the transaction, and that the funds already where in - -, where they refused to give them to my father. After all this my father who was in dire need of this funds and does


to a supervisor, who refused to identify himself other than with his first name, and also refused to refund me with the service fees of $9.00 that where charged to me which did n't even cover the expenses that my that had to incur in order to go to another town to pickup the funds. I find Moneygram to make false promises, not comply with the terms of their own contract, and to offer a deceptive service with horrible customer service. In my opinion Moneygram gets away with deception like this and then tell you " too bad '' because is a service used mostly by - to send money to their families, which after there is a problem have the tendency to not file a complain, in order to keep a low profile which allows a company like such to violate the financial rights of - people everyday.