MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Other transaction issues Maryland

For the past years, I have been using 'MoneyGram online transfer '' to send money to relative abroad. My transactions are random and less than $1000.00. I registered my banks accounts with Money gram and the monies are withdrawn from my banks to cover the transactions. Last month, when triying to process a $94.00 transaction, I got denied that my bank information could not be validated. I called MoneyGram, and was informed that " - '', a third party which safegaurd online transaction needed to validate my information. I called -, provided them with all my accounts information. Was told that it will take a week to update system. Three weeks later, I encountered the same issues. A call to - left me suspect that they have no clues of what is to be approved by their system. They were unable to trace my past moneygram transactions. I have the impression that they wanted to decide when I would send/spend my hard earned money through their service. What is all this about? Who really monitor -??