Review and analysis of over 218 complaints against Experian
Experian consumers have reported over 218 official complaints related to Account terms and changes. Out of the 218 consumer complaints against Experian, 15% were disputed by the consumer (i.e. the consumer was not happy with how Experian responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Experian resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 19% resulted in non-monetary compensation.
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Experian Credit reporting credit monitoring or identity protection account terms and changes April 7, 2017 - I tried to put a freeze on my credit.I do n't want ANY loan or credit issued in my name for any reason.I could not get it done.I called - and -, they were great, they got it done.Now we get to the problem Experian, These clowns need to get into the 21rst century.You can not reach anyone by phone or email.If these - think I am goingn to send ALL my info by mail, in one envelope, They need to get in step with the industry stars.They need to read the definition of customer service.And Snail Mail is not service or SAFE.How can I rectify this roadblock.-... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 6, 2017 - I recently visited Experian, -, and - websites and purchased the credit score and reports products. The issue is that when I apply for loan through a lender all - credit scores were completely different and drastically lower than what the website showed compared to what the lender provided me with. I contacted the - credit bureau 's and they told me my score was based off educational score which when explained to me did not make sense. I then contacted lender and went to there office provided the online scores from each credit bureau 's. The lender explained that scores would vary ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 5, 2017 - I had some detrimental items on my credit that were incorrect. These dropped my credit score significantly. I submitted complaints here and the items were removed. Before these items hit my credit score ( - and - ), it was up to -. Now that all of these items have been removed my credit score is going back up slowly. The issue is that if incorrect items hit my credit report and drop me nearly - points, removing those items because they were INCORRECT and did not belong there should restore my credit BACK TO WHERE IT WAS BEFORE THE ITEMS LOWERED IT. What I am seeing is that I am ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes March 30, 2017 - I read about Experian falsely reporting credit scores, and lenders not using the actual credit scores that were sold to me. At the end of 2016, I went to -. I was n't able to see my score, only the information on my credit report. There was a marketing ad advising me that in order to see my actual score that I would have to purchase the Experian Credit Tracker service for $24.00 a month. I did that. I just cancelled it last month. After reading about the fine that the US has implemented on them, I called them to request a refund for the service I paid for since those number I saw were mis... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 25, 2017 - this company is been reporting on my credit report for so long, - needs to be removed its been on my report since 2010 and based on the law it should be removed for my report. this account is preventing me from providing a better housing for my family.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 4, 2017 - Spent a - on a simple credit score check. Was somehow automatically enrolled in and charged extra money for services I opted out of. Only discovered that I was enrolled after receiving emails with a detailed credit report and seeing charges for $20.00 plus dollars in my bank account. This also happened to my husband and we had both opted out of these extra services but still were enrolled in them anyway.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes December 14, 2016 - Violation of fair reporting.ocu-validation, permissible violation to non legal agencies about consumers.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes September 22, 2016 - when to car dealer and was informed on Experian I was shown cr score -, then a week later cr union show the score -. My question how come it when down from - what I was shown to -. - took place on the same date -/-/16... |
Experian Credit reporting credit monitoring or identity protection account terms and changes September 15, 2016 - I have spent countless hours and thousands of dollars cleaning up my credit report in order to refinance my home mortgage. I have paid membership to this credit agency which allows me to monitor my credit and my credit score. this membership costs me $240.00 a year and I expect to have accurate information. I recently applied for a refinance loan because the credit score that I see when I log into my account shows -. However, when the lender pulled my credit scores they indicated that my score is -, almost a - point difference. I was denied the loan because their minimum score is -... |
Experian Credit reporting credit monitoring or identity protection account terms and changes September 7, 2016 - Hello, I feel I am a victim of fraudulent charges and/or identity theft. First, there were fraudulent charges made using my debit card. Then, someone accessed my banking information and changed my username, address, and email. Next, there were fraudulent charges made on my credit card. I spoke with representative from my bank and claims department. They are currently reviewing the credit card charges. I believe this person has also set up an online presence through a social media site called - and used my username with my favorite number attached to it. I 'm very concerned this person has a... |
Experian Credit reporting credit monitoring or identity protection account terms and changes August 21, 2016 - For every day in which I am unable to utilitze the online service to file a dispute with Experian Credit Monitoring Service, I will be submitting a complaint. On - -, 2016, I received an email from Experian Credit Monitoring Services indicating a change to my credit report. I logged into this service, in which I am paying a fee for each month, and attempted to dispute the information that has been reported to the credit bureau ( s ) as per Experian Credit Monitoring Service ; however, when I attempted to do so, I received a notification online indicating that I am not allowed to submit a... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 24, 2016 - Experian ( Deceptive Business Practice ). This credit reporting agency changes my credit score ( usually lowering it ) whenever it suits them, and without ever providing to me any type explanation or reason for doing so. The most recent time was today, - -, 2016. While nothing changed in my financial circumstances since this agency 's last report of my credit score six ( 6 ) days ago, this agency lowered my score again, and I have absolutely no reason why it was lowered. Experian 's website is secretive, in that it provides no rational manner in which to contact and dispute the altering... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 16, 2016 - Hi, Like many other posters on consumer affairs.com, I signed up for the one time credit report from Experian.com. I then got charged $20.00 a month for the next 6 months and the same when I checked my husband 's credit. Granted, I should have cancelled and checked the fine print. However, I do n't recall seeing the $20.00 a month when I signed up. I never received any email credit alerts and when I noticed the charge again on my credit card this month, I called the company. I explained that I understand the terms and did n't mean to sign up but I did. They can see that I did not use the s... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 14, 2016 - Several months back I went to Experian to get a copy of my credit report for my husband myself, using - of my credit cards. Over the last 9 months Experian has been charging my card for a monthly membership fee that I was unaware of in the amount of $43.00 a month. They automatically enrolled me and my husband in a monthly membership without my knowledge or consent. The only reason I did n't discover it until recently is because I put that card away and was trying to pay it off. When I realized the balance was going up instead of decreasing, I checked my online statements and realized wha... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 13, 2016 - Experian allowed - to open a credit card for me even though I have my account locked. I am not allowed to use it myself, not even for my social security information, so why would Experian allow a bank to open a card on my behalf. I never registered the card and did not want it. Now it 's on my credit reference as opened and then closed, which will reflect poorly on me. I am appalled that it was opened without my authority.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 6, 2016 - Experian offered me my credit score for $1.00 and then went on to bill me $22.00 per month and said it was buried in the terms and conditions that I was agreeing to be billed monthly. So the report for $1.00 was a ruse to get my credit card info so they could bill me.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 14, 2016 - I attempted to get my 'free credit report ' in - 2016. The attempt was successful the free part was not. I was just billed $19.00 from Experian for credit monitoring services. I called and cancelled any service with Experian. I am amazed that the swindle by Experian was successful. I have about - years of - experience and was very careful not to sign up for any services, free or otherwise. Please review the process used by people to get the free credit report to analyze how 'they ' are able to fraudulent charge people for unwanted services. - - - - - - FL - ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 14, 2016 - -, - and Experian have altered my financial records without providing to me any explanation for doing so. As such, I have no idea why - especially, altered my credit records, and as such, I have no way to dispute, if I desired to dispute it, that alteration. On - -, 2016, my credit score with - was - and contained ( 1 ) hard inquiry. On - -, 2016, for whatever reason ( s ), - lowered my score by ( - - points? and added ( - ) hard inquiries to my file? - and Experian did the identical thing. In -, 2016, I filed a complaint against - for the identi... |
Experian Credit reporting credit monitoring or identity protection account terms and changes May 24, 2016 - My car was broken into in - -. All my luggage and personal belongings were taken from my vehicle. All my clothes, passport, birth certificate, and social security card were stolen. I called the - - police dept and reported everything stolen. Just need to freeze my credit. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes May 13, 2016 - E-PERIAN - I am very meticulous on watching my credit accounts and credit score, I seen online $1.00 for a free trial with E-PERIAN for seven days. I paid the amount through my credit card and entered the site and viewed my credit accounts and credit reports with E-PERIAN and all was good! I noticed for a ONE TIME fee of $39.00 I can have access to - and - my accounts and credit scores. This seemed like a pretty good deal figuring to have complete access to all - Credit Reporting Agencies so I viewed all three agencies and all was good! The next day I accessed the E-PERIAN site ag... |
Experian Credit reporting credit monitoring or identity protection account terms and changes March 28, 2016 - MY INFORMATION WAS STOLEN OFF A SERVER THAT E-PERIAN HOUSED FOR - AND THE SERVER WAS HACKED. ALL PERSONAL INFORMATION WAS TAKEN. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes March 23, 2016 - As the facts below show, Experian appears to be engaging in a deliberate, deceptive scheme to falsely advertise their products and services. They are promising people daily access to their updated credit reports and scores as part of their membership, then saying that they can have a seven day trial membership for $1.00, but when people pay the $1.00, Experian only provides a one-time report and score, saying they can not have daily updates until the trial period elapses. I have spoken with the highest supervisor available by phone ( -, corporate ID -, -/-/16 ) ; she confirmed ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 29, 2016 - Experian notified me on -/-/2016 that there has been a change in my credit score. When i logged in I noticed there is recent - activity on my credit report, which lowered my credit score. I did not authorize an inquiry therefore, I suspect there has been an attempted ID theft. Experian is unresponsive to my inquiries. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 13, 2016 - The way these companies are set up is fundamentally NOT in the favor of the consumer. There needs to be a simple, easy way to get a credit report and - score without having to sign up for a service that you need to CALL to cancel. It is not simple to set up a Fraud Alert or a Credit Freeze- that requires printing out forms, But these companies make it really easy to sign up for unwanted services that should be available for free. And they do n't make it clear on their sites that what they sell you is n't something you need to buy. The services that you can buy- they should make it easy to... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 11, 2016 - Although it has taken longer than anticipated to find the info, as indicated previously Experian has not complied with the class action settlement of 2014 ( - Experian Information Solutions , Inc. ) which entitles class members to the free Credit Monitoring Product for a period of 3 years. Class Counsel : - - - - - - -. - - -, - - -, VA - Additionally, although I recently received a credit report ( from your efforts ), it did not contain my score ; as it should have if for no other reason than to show good faith for not providing free Credit Moni... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 1, 2016 - To Whom It May Concern : On - -, 2016 I made reports of identity theft/fraud to multiple organizations including the FBI, FTC, CFPB, - and Experian. My reason for this action was an assumption of theft during a credit report check. As I now know part of the authentication process prior to the credit report is the series of questions regarding dates of opened auto loans, home mortgages, bank cards and such. The manner the questions were phrased implied in my opinion that I was suppose to know valid information about an active account involving my identity which prompted me to abruptly ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 29, 2016 - I have disputed the statement I put on my credit report that I have asked for this statement to be removed & Experian is telling they Will Not Remove my statement I put up Im demanding that the Whole Statement to be removed ASAP!! This is my right its my credit I can delete it I WANT MY CONSUMER STATEMENT REMOVED ASAP WHAT RIGHT DO THEY HAVE TO TELL ME I CANT REMOVE A STATEMENT I PUT UP. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 27, 2016 - - - - has been reporting to Experian through - for over 10 years. Recently we realized that - had gone out of business and none of the information we were reporting was appearing on Experian. Furthermore Experian deleted all the information we had ever reported through - without either company informing us. We have been dealing with the manager at Experian, - -, and the supervisor, - - for two and a half months now without any solution. We were denied being able to report to them directly yet we are still being charged to be able to purchase credit reports from th... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 16, 2016 - I am yet another who fell victim to the misleading business practice whereby I unknowingly signed up for Experian credit card monitoring services when I thought that I was simply requesting a one-time credit report through their website. The website is very cryptic in indicating that a person is actually signing up for a membership and even less evident is the need to cancel the trial after a short prescribed time, with information about cancelling the account entirely being almost invisible. While I now realize that this is a common occurrence even warned about on a the FTC website, I am a bi... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 16, 2016 - The big - Credit Agencies have no authorization from me to collect, store, and sell my financial information, nor evidence of written authorization of the same. This issue applies to me just as it applies to all people living within the United States. Credit information is no different from a personal work profile. The example is -. But, at least LinkedIn participation is a matter of choice. There is a master agreement to participate with - -. But, there is no such agreement with Experian, -, or -. Credit reporting is a forced participation, and its existence and easy acces... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 10, 2016 - I have been out of country for three years. I returned to US in - of 2015. Late -, early - I got a credit report from Experian as I was applying to rent an apartment and wanted to know my credit rating. Subsequently I have been getting these emails from Experian notifying me of changes in my credit rating. I have been ignoring these emails because when I open the email and click on the link it asks me for a user log in. I do n't have an account. And if I did have an account I do n't know my user login. Life has settled down a little bit and last night I decided to spend some time on t... |
Experian Credit reporting credit monitoring or identity protection account terms and changes January 8, 2016 - Dear - : After diligently trying to resolve a billing issue with Experian Credit Monitoring through their customer service department known as - I have received no help and would like to ask that you look into the matter. In - I signed up for their service, I called to cancel 2 years later not needing it anymore. A rep offered me a lower rate of - down from -. I accepted. Two years later in - - the company started billing me - again. I did n't catch it until - -. I have attempted to resolve this overbilling with them but all they did was tell me they would refund... |
Experian Credit reporting credit monitoring or identity protection account terms and changes December 10, 2015 - After becoming the victim of identity theft, and having my bank account drained of tens of thousands of dollars, I contacted Experian, on -/-/-, to place a security freeze on my credit report. I also requested a current credit report, to make sure nobody was using my identity to secure a loan or line of credit. About two weeks later, while checking my credit card statement, I noticed a charge of about $24.00 from Experian. When I called, the rep said that by authorizing the $1.00 report, I was also agreeing to a " free '' 7-day trial '' of a monitoring service and that, if I did not c... |
Experian Credit reporting credit monitoring or identity protection account terms and changes November 16, 2015 - On -/-/2015, Experian sent me an email after I setup a credit monitoring service provided by the University of California, - - - - - - - because I was notified by - and - - that my private health information had been compromised. Experian 's email to me stated that my credit score had recently changed, and that I should visit their website to learn more about the problem When I clicked on the link in the email Experian sent to me, and using the reputation of the Experian brand name, Experian requested that I provide my credit card number for the purpose of ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes November 5, 2015 - Experian lowered my overall credit score. When I called member services to find out why, they looked into it and could not find any reason for the lower score. They would not correct. Sent me to a financial advisor but could not talk to an advisor unless I bought and identity theft package. Nothing on the report no fraud alerts, late payments or new accounts to dispute. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes November 1, 2015 - I entered my identification inormation in, I did not recognize or remember most of the correct answers. The website then told me I ca n't get my credit report. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes October 26, 2015 - On - 2015 I received a notice from Experian stating my personal information was stolen while in their possession, they are offering me - for two years to help with this problem, ( but i must be willing to allow them to SHARE my personal information with others for AD purposes to acquire this service ) that 's not acceptable. what can I do to receive the service and not have to give up my personal information out to be stolen from other sites!! ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes October 23, 2015 - I found today Experian had charged my credit card for Experian *ProtectMyID - CA $39.00 '' I did not sign up for this service ; I already subscribe too - -, and credit monitoring service who guarantees - dollars if your identity is stolen and your credit has been used and they do n't alert you. Well my identity has been stolen and if - and - credit reports look like Experian 's treatise - pages front and back report along with - financial company inquiries I 'm really going to be toast but I digress. I contacted Experian this morning and they will not cancel this ser... |
Experian Credit reporting credit monitoring or identity protection account terms and changes October 5, 2015 - I applied for a loan and was told my credit was too low, I had just checked my credit score and it was -. Upon checking my score through my Experian credit tracker I discovered my FICO score had dropped - points in one day. I spoke with Experian who reviewed my report and could not find any reason for my score to drop so dramatically ; they referred me to FICO who would not speak to me. FICO claimed I did n't have an account with them and they could n't help me. I was told to call Experian back. Experian claims they get the scores from FICO. I would like to know why FICO dropped my score... |
Experian Credit reporting credit monitoring or identity protection account terms and changes October 2, 2015 - So Experian has a massive data breach through -, and I get to pay them, and the other - -, for the privilege of freezing my credit reports to minimize the damage they did to me through their incompetence. See anything wrong with this? ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes October 2, 2015 - I am contacting you as a customer of - affected by the data breach at Experian. This breach has likely revealed my social security number, address, telephone number and other identifying information allowing criminals to open bank accounts and credit lines in my name. Experian offered 2 years of free credit monitoring service for affected customers. This is completely insufficient. The loss of my social security numbers is a grave oversight. The number can be abused anytime after the 2 year monitoring has ended. I expect that the monitoring service should be extended for at least 10 years, ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes September 14, 2015 - I logged into the Experian site to review my credit report. They offered to see my FICO score an credit report for a $1.00 fee, that i paid. I was unaware this fee was a 7 day trail membership and if i did not cancel the trail within the 7 days i would be billed $23.00. The amount was charged on Saturday -/-/- i called them on Monday, -/-/- at - -. i was informed they do not issue refunds and but would cancel my subscription for any future billing. I can get my - and - credit report and FICO score for free at any time so to pay $23.00 a month for this is something i... |
Experian Credit reporting credit monitoring or identity protection account terms and changes August 18, 2015 - I went to - last -, as I do just about every year, to check on my credit reports from the three agencies and to get my - scores. I paid $7.00 each to get my credit score number from the three agencies and somehow, without my permission or knowledge, Experian crammed '' my credit card ( and, BTW, this was a credit card I rarely use ) with those ridiculous $ -/mo. charges for credit reporting. '' I never knowingly signed up for this! I had no idea they could do that through this site and I never noticed it until recently. I successfully got 3 months of charges returned, but they ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 30, 2015 - I have subscribe to Experian 's CreditCheck Monitoring service for years. Included in this product, I get monthly access to my credit score ( all - credit scores ). This whole time, I believed my credit score to be in the mid to upper -. However, when I recently applied for a credit card, I received a copy of my score from the bank. It was much lower than what is reported by the Experian CreditCheck Monitoring program. I believe Experian 's service is misleading. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 27, 2015 - Used the best category list above. My credit card - - - - determined to reduce my credit limit from $ - to $ - as a result of non-activity ( use ). The information was reported to Experian ( my credit monitoring service ) and then I was notified that my credit score had been reduced as a result of - - 's action. I was not delinquent, and the balances had been paid for over a year. My compliant is against the algorithms used by Experian that uses the information as a negative that reduces my credit score as a result of my decision to be as debt free as possible using car... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 17, 2015 - Hi, my name is - - ( -- ) This is the problem I have : On or about -/-/- by - - - a collection is reported on behalf Public storage ( - -, - ). I disputed this as it is incorrect! I contacted - - - and they filed to remove this on or about - before. As of to day I do not have - - - is not on my record, ONLY!!! '' my score have not re stated the - points! It was before - ( -/-/- after the - - - collection report information was lowered to - ( -/-/- ) I Know that - have a math to calculate the Credit Scor... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 13, 2015 - I went online to Experian.com -/-/- to check my credit score and paid for the - time fee. Little did I know that the company automatically signed me up to a 7-day trial of then started to charge me $21.00 per month for 'credit monitoring services ' which I neither do n't need nor made fully aware of. I noticed the charges this month and called the company seeking full refund for both -/-/- and -/-/-. The customer service told me I can only get one month refund. However she did cancel the subscription and hopefully I will not get charged going forward. I am very disappointed... |
Experian Credit reporting credit monitoring or identity protection account terms and changes July 8, 2015 - Experian Credit reporting agency signed me up for for credit monitoring '' without my consent then refused to refund the charge. The business model they have employed does not rely on selling a service, it relies on consumer not reading the tiny declaimer at the bottom of a web site that that you think is verifying identity, but unknown to the consumer they are being subscribed ''. This may or may not be Fraudulent by the letter of the law but is CERTAINLY fraudulent by the spirit of the law. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 30, 2015 - Yesterday I received a letter from a mortgage company informing me that my credit history had too many delinquencies '' and othe negative items that lowered my credit. All - credit agencies supposedly reported these issues. Last night I filed a complaint about -. Tonight my it 's Experian.I had received my free report from them a few months ago and except for - incorrect address, it was good and accurate. I asked to see my report again to find out what is going on with my credit, and the website charged $1.00 to get a report. Now I received an e-mail from them congratulating '' me... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 16, 2015 - do not receive timely credit alertsdo not receive fico credit score increase after significantly reducing credit debt usage ( paid - credit card acts down significantly ) - acts were : - credit card on -/-/-th- - credit card ( - ) on - - and - - was informed my the fico credit score dept that my fico score would n't increase anymore past current score of - due to my past negative acctsI adamantly disputed! ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 11, 2015 - I signed up for a --day trial of Experian 's credit tracker product. When I created an account, it asked for my mother 's maiden name. After I registered, it now displays the maiden name on my account page. I am concerned this is not secure because both my - and - accounts were hacked. If someone hacks into my account, they will get my mother 's maiden name. I raised this with Experian and they said they would pass the feedback along, but said there is nothing they can do about it. ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes June 5, 2015 - I would like to put a freeze on my - year old 's SS #, but the current methods make this unbearably difficult. As I understand it, I have to physically send copies of his birth certificate, SS card, and various other forms of ID for him and me, to each of the - credit bureaus to first find out if there is currently any fraudulent activity on his account. Then, once I receive these in the mail, I have to go through the same process again with all the same attachments, to place the freeze for all - agencies. Luckily I live in GA, and I understand there is no fee for a freeze in my state... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 30, 2015 - On - -, I ordered a --bureau credit report online for $1.00 from CreditCheckTotal.com ; as a part of the ordering process I provided my personal information and payment details to process $1.00. There was an offer for monthly services which would cost $ -/month, I did not select this serivce. On - -, my account was debited by Experian for $29.00. I called to inquire and was directed to Credit Check Total requesting that my account be refunded for the $29.00 as I did NOT authorize any deductions nor did I agree to any memberships. I spoke with - associates and - ... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 16, 2015 - At the recommendation of my employer as part of a background check, I ordered a credit report from Experian. I was notified at the time I ordered the report that I would be charged $1.00 for the report. After ordering the report, I was instructed that I had signed up for a 7 day trial and would be charged $ - automatically if I failed to cancel the membership within 7 days. I then proceeded to view my credit score just to ensure that it was at an acceptable level, and proceeding to fill out the rest of my job application did nothing further on Experian. I received no further communication... |
Experian Credit reporting credit monitoring or identity protection account terms and changes March 31, 2015 - Experian.com offers $1.00 credit report. Purchased on a mobile device, the - day trial '' terms and monthly subscription fees are hidden and true service costs are deceptive. - days after signup, they have billed for a $21.00 monthly credit watch subscription service. I called to dispute the service and the charges and was refunded $21.00. ... |