Experian Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Experian Credit reporting department,

Credit monitoring or identity protection Account terms and changes Connecticut

Yesterday I received a letter from a mortgage company informing me that my credit history had too many delinquencies '' and othe negative items that lowered my credit. All - credit agencies supposedly reported these issues. Last night I filed a complaint about -. Tonight my it 's Experian.I had received my free report from them a few months ago and except for - incorrect address, it was good and accurate. I asked to see my report again to find out what is going on with my credit, and the website charged $1.00 to get a report. Now I received an e-mail from them congratulating '' me on joining their


product and I want to cancel it NOW. Your program is misleading. It did not clearly state that by sending you $1.00, I would be subject to a $ - monthly fee in 7 days. Your opt out '' in seven days is hardly enough time for the poor unfortunate who does n't catch that clause in time. I am reporting you to the US Consumer Protection Bureau. - - -PS : I do not appreciate your falsifying my credit report with damaging information that bears no resemblance to the same credit history that you sent me just a few months ago.

Experian customer in Connecticut
Jun 30, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianCredit monitoring or identity protection49.1%28.0%21.0%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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