Experian Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Experian Credit reporting department,

Credit monitoring or identity protection Account terms and changes District of Columbia

I have subscribe to Experian 's CreditCheck Monitoring service for years. Included in this product, I get monthly access to my credit score ( all - credit scores ). This whole time, I believed my credit score to be in the mid to upper -. However, when I recently applied for a credit card, I received a copy of my score from the bank. It was much lower than what is reported by the Experian CreditCheck Monitoring program. I believe Experian 's service is misleading.

Experian customer in District of Columbia
Jul 30, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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