Credit monitoring or identity protection account terms and changes
Experian Credit reporting department,
Credit monitoring or identity protection Account terms and changes California
I signed up for a --day trial of Experian 's credit tracker product. When I created an account, it asked for my mother 's maiden name. After I registered, it now displays the maiden name on my account page. I am concerned this is not secure because both my - and - accounts were hacked. If someone hacks into my account, they will get my mother 's maiden name. I raised this with Experian and they said they would pass the feedback along, but said there is nothing they can do about it.
Experian customer in California
Jun 11, 2015
* Source: CFPB Complaint Database
Experian response to complaint:
Closed with explanation
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