Experian Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Experian Credit reporting department,

Credit monitoring or identity protection Account terms and changes New York

The way these companies are set up is fundamentally NOT in the favor of the consumer. There needs to be a simple, easy way to get a credit report and - score without having to sign up for a service that you need to CALL to cancel. It is not simple to set up a Fraud Alert or a Credit Freeze- that requires printing out forms, But these companies make it really easy to sign up for unwanted services that should be available for free. And they do n't make it clear on their sites that what they sell you is n't something you need to buy. The services that you can buy- they should make it easy to do online. Enough- anyone who understands credit report process at these companies or in the Govt. must know what I 'm talking about, and can articulate it better than I can. All I can guess it that - what is it? Lobbying? - somehow these companies have really worked the legislation in their favor. Because as a consumer- trying to work with them is not simple or geared towards my best interest in any way.

Experian customer in New York
Feb 13, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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