Guam Consumer Complaints

Review and Analysis of over 66 financial product complaints in Guam

New Complaints in Guam


First Hawaiian Bank Credit card rewards

July 21, 2016 - First Hawaiian Bank offered a sign-up bonus for their - - credit card. The terms & conditions require $1500.00 purchase spending within the first three months of account opening. Timeline of events : Applied for FHB - - - online on -/-/2016 via email titled " Start here for mighty value. '' from -- also dated -/-/2016. Approved for $ - limit on -/-/2016. Requested credit limit decrease to $ - -/-/-. Received - - award miles on -/-/2016. This was the last day of the first statement period. Sometime around -/-/--/-/-...

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Credit Bureau of Napa Debt collection cont'd attempts collect debt not owed debt is not mine

June 28, 2016 - CFPB, I have previously submitted a complaint against - - on behalf of my spouse, - -. The CFPB case number for that complaint is -. - - has recently sent my wife 's account back to collections and we now have a higher balance than before. Previously, the collections ceased and we no longer owed - - anything....

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URS Holding, LLC Student loan dealing with my lender or servicer trouble with how payments are handled

June 8, 2016 - I secured a bar study loan in - through - aka -, with - as the third party lender. I subsequently had my payments deferred, until I ran out of time, but I went through a period of unemployment and undermeployment so I was unable to pay. First, I was told to pay - - -, and I did begin making payments. Then I was told to pay - - -, but I did not. Finally, I was contacted by - and I made arrangements to pay them and have been paying them since -. Last year, I was alerted that negative information was added to my credit report. When I checked, I saw that - ...

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Equifax Credit reporting incorrect information on credit report information is not mine

May 17, 2016 - In accordance with FCRA & 650B paragraph ( a ), Equifax , is required to block reporting, within four days of notification, accounts that the I the CONSUMER have identified as identity theft related. I have identified the following accounts to be identity theft related : 1. - - - - 2. - - 3. - - - - 4. - - - -. - - - 6. Cash Call - 7. - - - - - 8. - - - - - 9. - - - - I have identified these accounts to be identity theft related and have requested that Equifax delete these accounts from my good cred...

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Experian Credit reporting incorrect information on credit report information is not mine

May 17, 2016 - In accordance with FCRA & 650B paragraph ( a ), Experian, are required to block reporting, within four days of notification, accounts that the I the CONSUMER have identified as identity theft related. I have identified the following accounts to be identity theft related : 1. - - - - 2. - - 3. - - - - 4. - - - 5. - - - 6. Cash Call - 7. - - - - - 8. - - - - - 9. - - - - I have identified these accounts to be identity theft related and have requested that Experian delete these accounts from my good credi...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine

May 17, 2016 - In accordance with FCRA & 650B paragraph ( a ), Transunion is required to block reporting, within four days of notification, accounts that the I the CONSUMER have identified as identity theft related. I have identified the following accounts to be identity theft related : 1. - - - - 2. - - 3. - - - - -. - - - 5. - - - 6. - - 7. - - - - - 8. - - - - - 9. - - - - I have identified these accounts to be identity theft related and have requested that Transunion delete these accounts from my good credi...

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Equifax Credit reporting incorrect information on credit report information is not mine

May 16, 2016 - In accordance with FCRA & 650B paragraph ( a ), Equifax , -, and -, are required to block reporting, within four days of notification, accounts that the I the CONSUMER have identified as identity theft related. I have identified the following accounts to be identity theft related : 1. - - - - 2. - - 3. - - - - 4. - - - 5. - - - 6. - - 7. - - - - - 8. - - - - - 9. - - - - I have identified these accounts to be identity theft related and have requested that Equifax , -, and - delete these ...

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Equifax Credit reporting incorrect information on credit report information is not mine

April 18, 2016 - My brothers account/ credit information is showing up or included on my credit information ...

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Bank of America Mortgage loan modification,collection,foreclosure

March 25, 2016 - My - - spouse and I purchased a home from family in - -. We were sadly over charged after a second, pricier appraisal. Also, our mortgage lender, - - - -, was seized and closed by the federal government. Bank of America assumed our mortgage. Since - - the insurances and taxes in our area have soared. Many homes around us did not rebuild and still are boarded up. Because of this we owe more than the home is worth. We - - to - in - -. We have been lucky to have renters until now. We are having trouble finding tenants and/or selling the home without lo...

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Citibank Credit card billing disputes

March 24, 2016 - On - -, - my daughter got married and she contracted with a - company to transport the wedding party to the church and back besides a party bus to transport the guest. The day of the wedding I took upon myself to hand a credit card to the - driver which also demanded that I sign a contract without reading it. I refused but did unfortunately I did sign a blank credit card slip. Not only did the - company get us into an automobile accident on the way to the church but they only provide partial services as to what they were suppose to do. I notified Citi Card the same day and ag...

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JPMorgan Chase & Co. Credit card application processing delay

March 15, 2016 - -/-/2016 I applied for the - Plus Credit Card by Chase shortly after received a letter asking to provide proof of physical address and DOB which I faxed over and a few week laters when I called got a confirmation that they received it on - -. By this a lady from the Credit Dept stated that I would be receiving a something in the mail. I asked if I was approved or not and she just replied you 'll get something in the mail. A week later no mail I called again and was told that I was mailed a letter to confirm my identity ( why could n't they tell me this the 1st time ). At this point ...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

December 14, 2015 - I requested for a monthly statement from - - to present to verify amount Military Star Card is billing me. No statements were send, but, was informed to pay the amount of $6100.00, or the balance unpaid will be turned over to a collection agency.I have never used the Military Star Card since - -, I paid off the Take It Home Card in - -. ...

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I.C. System, Inc. Debt collection false statements or representation attempted to collect wrong amount

November 18, 2015 - I am currently - and have an issue with - -. My spouse had a family plan with - - that we were unable to keep due to transferring -. In -, they do not have - - service. So, my spouse spoke to both representatives on the phone and in store from - -. We presented them with our Change of - letter that stated we were moving from - to -. The employee my wife spoke to over the phone assured her that our account would be closed out with no outstanding debt. His information is as follows : - - Employee ID # -. Her conversation lasted around 3 hours on...

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TransUnion Credit reporting credit monitoring or identity protection problem with fraud alerts

October 17, 2015 - Transunion sent me a Fraud Alert / Security freeze application asking if I would like to place a security freeze on my credit file. My response is no. I do not want a security freeze on my credit file. I did not complete nor submit a credit freeze application. Transunion then placed a security freeze on my credit report without my consent and now my potential creditors are unable to access my Transunion credit file. This blocks my ability to purchase a house, to purchase a car, and my ability to obtain general credit. Transunion then further lowered my credit score to - although I have only...

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Equifax Credit reporting incorrect information on credit report account status

October 12, 2015 - EQUIFA- is attempting to further discriminate against me and to further hinder my good credit rating by deleting my good accounts. I asked EQUIFA- for a correction of my accounts not a deletion of them. Further, I demanded the status of my closed accounts be corrected to read closed by consumer. As part of restitution for the following case numbers : United States vs - - - Case - Docket -United States vs - - - Case - Docket -United States vs - - - Case - Docket -United States vs - -United States vs - - -United States vs - Califor...

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Experian Credit reporting credit monitoring or identity protection problem cancelling or closing account

October 6, 2015 - I had cell phone service through -, I had to cancel my contract early due to military - that were taking me -. I called on numerous occassions to get the account cancelled out and then about 6 months later I got an alert on my credit report saying that - - - had sent my account to collections for an unpaid bill. After numerous conversations back in - of 2015 they finally got everything squared away and found out they actually owed me a refund. So they sent me a mail in the check and said that they would take care of the collection agency. Well now it is - 2015 and now a...

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AES/PHEAA Student loan dealing with my lender or servicer

October 6, 2015 - I took out a $11000.00 student loan through - in - and it went into deferment because of school. I then joined the - in -. - kept my loan in deferment without contacting me ... I was no longer in school so my loan should n't have been kept in deferment. I consolidated my student loans right before I joined the military and I had thought the - loan was consolidated with the others. I did n't find out until I went to buy a house - - that I had this student loan '' that had been just sitting in deferment for years! I contacted - and asked why it was in deferment for ...

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TransUnion Debt collection disclosure verification of debt right to dispute notice not received

September 28, 2015 - I had lived in California for about three years and had opened a Checking account with - - -. I had NO outstanding balance owed to this credit union and they have unlawfully affected my credit score by claiming that I owe a balance to their banking establishment. I refuse to have this petty claim affect the credit records I have been tracking. ...

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M&T Bank Consumer loan managing the loan or lease

June 5, 2015 - I acquired a vehicle loan in -/-/- through - car sales with M & T bank. Even though my interest was sort of high I wanted to have a chance to establish a better credit history than I had at the current time. My loan was for $ --7.29 % interest. I started making my payments on time the - few months. My payments were due on the - of the month around - I was making payments later than the due date but I called every time to talk to a representative and asked what my payment was and if I owed any late fees. I was told that my payment is $530.00 which is my monthly payment ...

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