TransUnion Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

TransUnion Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Guam

Transunion sent me a Fraud Alert / Security freeze application asking if I would like to place a security freeze on my credit file. My response is no. I do not want a security freeze on my credit file. I did not complete nor submit a credit freeze application. Transunion then placed a security freeze on my credit report without my consent and now my potential creditors are unable to access my Transunion credit file. This blocks my ability to purchase a house, to purchase a car, and my ability to obtain general credit. Transunion then further lowered my credit score to - although I have only - active credit account and no lawful negative accounts. The - account being reported is PAYED AS AGREED and has never been late. My credit score should be a -. Please assist at unfreezing my Transunion credit file and lifting my credit score! I did not request a credit report security freeze. Unlock immediately!

TransUnion customer in Guam
Oct 17, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

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