AES/PHEAA Student Loan Complaint

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Guam

I took out a $11000.00 student loan through - in - and it went into deferment because of school. I then joined the - in -. - kept my loan in deferment without contacting me ... I was no longer in school so my loan should n't have been kept in deferment. I consolidated my student loans right before I joined the military and I had thought the - loan was consolidated with the others. I did n't find out until I went to buy a house - - that I had this student loan '' that had been just sitting in deferment for years! I contacted - and asked why it was in deferment for another 5 years and why they did n't contact me and WHO approved this. I asked for any supporting documents stating that I put this loan in deferment ( knowing it was n't due to school because I had already graduated! - - could n't give me any reason as to why my student loan stayed an extra 5 years in deferment and why I was never contacted with any information during the 5 years! My loan went from $11000.00 to owing $19000.00. - then quickly transferred my student loan to American Education Services and I have yet to figure out why my student loan nearly doubled. Please help! I am currently paying on my student loan monthly and currently owe $19000.00