I.C. System, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

I.C. System, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Guam

I am currently - and have an issue with - -. My spouse had a family plan with - - that we were unable to keep due to transferring -. In -, they do not have - - service. So, my spouse spoke to both representatives on the phone and in store from - -. We presented them with our Change of - letter that stated we were moving from - to -. The employee my wife spoke to over the phone assured her that our account would be closed out with no outstanding debt. His information is as follows : - - Employee ID # -. Her conversation lasted around 3 hours on the phone and she was assured that there was absolutely no outstanding balance and that we were good to go for our transition to -. We have tried since to resolve the issue again with - -, but they have gone back on their original terms and now say that we owe them $240.00.

I.C. System, Inc. customer in Guam
Nov 18, 2015

* Source: CFPB Complaint Database

I.C. System, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact I.C. System, Inc.

http://www.icsystem.com/
800-443-4123
P.O. Box 64378
St. Paul MN 55164
I.C. System, Inc.
I.C. System, Inc.

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more