JPMorgan Chase Using A Debit Or Atm Card Complaints

Review and analysis of over 475 complaints against JPMorgan Chase

JPMorgan Chase consumers have reported over 475 official complaints related to Using a debit or ATM card. Out of the 475 consumer complaints against JPMorgan Chase, 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 99% were processed in a timely manner. 23% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Using A Debit Or Atm Card Consumer Complaints


JPMorgan Chase Bank account or service using a debit or atm card

December 28, 2015 - I have yet to received chip-enabled debit cards for any of my bank accounts. The banks that I deal with for my business and personal accounts - - - - - are postponing the issuing of chip enabled debit cards for customer accounts. The banks have chosen, for their own protection, to replace credit cards with chip enabled technology, but are in no hurry to do so for debit cards. This places bank customers at higher risk and exposes customers, like myself, to loss of funds for what can be a considerable period of time if there is unauthorized use ( because of the way that the banks drag out ...

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JPMorgan Chase Bank account or service using a debit or atm card

December 26, 2015 - someone pretending to be my daughter filed a claim with chase bank that they were missing money and so chase made a deposit not once but several times to her account. The perpetrator withdrew the money from her account by using an ATM card as well as using a withdrawal slip inside of a branch. Chase is holding me responsible since its a high school account and has transferred my money to offset the negative balance in my daughter 's account. I have called numerous times and so did my daughter to let chase know that we did not make these withdrawals or claims that money was missing. All we want...

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JPMorgan Chase Bank account or service using a debit or atm card

December 23, 2015 - I deposited/ $2800.00 cash at Chase - branch ( - - -, - , NY - ) ATM machine on -/-/2015 at around - - -. After I put in all my money bills in, the monitor showed that I deposited too many bills at one time, so the machine first spitted out my money back. When I about to go grab my cash back, the machine sucked all my money back in then the whole machine froze and not responding nor printed out any receipt. First, I waited in front of the ATM machine to see if it will return my money back. After waiting for about 10 min, I went into the bank and call for help. C...

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JPMorgan Chase Bank account or service using a debit or atm card

December 15, 2015 - I would never bank with chase and I advise anyone else to do the same I had a dispute with - the lady at chase told me what I could dispute and what I could n't so I did what she said so a month latter there is - dollars taken out of my account I go to chase to find out the problem they called the department that handles fraud the guy said the dates I disputed was not in the time allowed but the chase persons told me what dates I could dispute then he told me they took - dollars out of my account and gave it to - the said they send me an e-mail did n't get it they said they sent me...

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JPMorgan Chase Bank account or service using a debit or atm card

December 11, 2015 - - - of the executive office claims to have fully researched the previous issues at hand. She did not! I advised that the information was not perceived properly by the - speaking associate who initially opened the dispute for me. I provided all pertinent information, and because of the communication barrier due to the poor language skills and understanding, he did not properly and accurately take down all information. - - has now called me a liar, and has lied on the responses. She did not communicate with me, nor did she reach out to get a further understanding, however she clai...

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JPMorgan Chase Bank account or service using a debit or atm card

December 10, 2015 - I conducted a $950.00 cash advance at a local - Bank using my Chase Debit Card. I looked at my account and saw a fee for $28.00. I called Chase '' - telephone banking to inquiry and I was told that is the fee for doing a cash advance. My response to this info was I can understand if I was in another country conducting this transaction but for me to get charged that fee in my hometown domestically is ludicrous. I went on to asked who can I speak to to have this fee refunded, waived or removed the telephone banking rep told me " no one '' I asked to speak with a supervisor and -...

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JPMorgan Chase Bank account or service using a debit or atm card

December 9, 2015 - This complaint regards Chase 's adamant refusal to halt the recurring debits scam - - - - - - - 2015 $39.00, - - 2015 -, - - 2015 -, - - 2015 -, - - 2015 -, - - 2015 - - ( - ) concerted efforts - - - ( - ) in person - - beginning Monday, - - 2015, in order to halt - recurring debits - - especially, to close that specific Chase Freedom card account - - NOTHING. Each occasion, I was informed by a Chase account manager that the recurring debits were halted, that Chase Bank would investigate the scam & that Ch...

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JPMorgan Chase Bank account or service using a debit or atm card

December 5, 2015 - I try using my chase card on -/-/15 at a bakery department in -, GA and chase stopped further transactions on my card. I called chase company to inquire about my card not working. The chase representative expressed to me, that I have made several charges. I informed the chase representative I did not use my chase card all day, until in the evening, therefore any unauthorized charges unknown are not mine. I then stated to the chase representative, the last time I used my chase card was on -/-/2015, at several businesses in -, GA. The chase representative explained to me that h...

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JPMorgan Chase Bank account or service using a debit or atm card

December 5, 2015 - I was trying to use my chase card at a bakery on -/-/15 in - and discovered my charge card was declining my transactions. Chase card company texted and called me to inquire about the unusual activities they spotted on my card. I informed the chase representative that those are charges on my chase card not mine and they are unauthorized, therefore terminate my card. The chase representative then asked me, when was the last time I used the chase charge card? I explained to the chase representative that I used the chase card on -/-/2015 at several stores in -, -. I did not us...

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JPMorgan Chase Bank account or service using a debit or atm card

December 4, 2015 - On -/-/- i placed an online order with a company i had did business for many years. When the products arrived they were the wrong and not the products i had ordered befor. Bottle change, name change, barcode changes the wrong sizes and not the correct amounts as i had orded. I contacted the merchent -, and - at the - number and was told it would be corrected. The could send ups tags or - could pick things up. On -/-/- i replaced an order and asked who would be the best person to work with to get this taken care of. - told me to contact -. I texed and called -. We...

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JPMorgan Chase Bank account or service using a debit or atm card

December 2, 2015 - I called my finiancial insitution ( JP Mrgan Chase ) this morning to file a REg - claim on a transaction that i made but cancelled the same day with the merchant. I attempted 3 times to cancel the transaction with the merchant and i was not successful so i called Chase to dispute the transaction. The first that i spoke to - - - was very rude and was not willing to assist me. I mentioned to the rep that i made the purchase and decided i no longer wanted the transaction to go through and so i cancelled it within an hour of purchase. She told me that she couldnt help me and that since...

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JPMorgan Chase Bank account or service using a debit or atm card

November 29, 2015 - On -/-/-, I was looking for someone that can teach my how to make money online through - -, and on or before -/-/-, I found - named - -. He lives in - -. After dealing we agreed that he will teach me all he knows about - - for $400.00, so I sent him $410.00 with transferring fee included on -/-/-, and $52.00 for a - - account. He kept asking me to buy his - - also, and showed me proof that he has been making money with his - -. So we made a deal, he told me to send him $1500.00, which I made it into - transactions, - is ...

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JPMorgan Chase Bank account or service using a debit or atm card

November 27, 2015 - There was false charges on my chase debit card, I called chase that evening after I found those charges. Later that month my claim was denied and I was out -. The charges was made at the local grocery store down the street while I was at work. They claimed my signature matches therefore my claim was denied. I was at work and the card was in my possession. We disputed this charge - called - times and also escalate it to their senior management. They advised me there is nothing I can do to reverse these false charges and I will have to file a police report and handle it with the merchan...

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JPMorgan Chase Bank account or service using a debit or atm card

November 19, 2015 - So this is maybe like the third or fourth time Chase has overdrafted my college checking account for an " everyday expense, '' though the agreement I signed explicitly states that in the case of insufficient funds Chase is to decline, not accept my card. It was an option I specifically indicated as such to avoid problems like this. On -/-/15, with the latest charge before being two days before on -/-/-, and with an indicated balance of $4.00, Chase approved a $7.00 " everyday expense '' from the local - leaving my account at - $3.00. I sent them a message about it, kind of ...

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JPMorgan Chase Bank account or service using a debit or atm card

November 16, 2015 - I had found a bunch of fraud on my - checking accounts with Chase bank, and called and reported it. On the - account ending in - they found in my favor completely, on -/-/15 I realized that they have n't done anything on my other account, so I called and reported it again, this time on just the - account. I received an email that they need more information, and called immediately, then I got a letter that they had found against me and would be taking the money back out of my accounts. So I called and enquired what they did, and I was told that they did n't actually investigat...

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JPMorgan Chase Bank account or service using a debit or atm card

November 13, 2015 - We were a victim of fraud and my debit card was used at a ATM. Per the investigation of the - ATM charges, Chase has decided that I did - of the transactions and did not do the other -. When I tried to talk about it I was told that the investigation is complete. All of theses transactions happened in the middle of the night and on back to back days. I Was told that because I made a ATM withdrawal of $500.00 on -/-/15 @ - - that I did the other transactions of $500.00 that occurred @ - and - -. This whole experience has been terrible and I have been miss treate...

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JPMorgan Chase Bank account or service using a debit or atm card

November 13, 2015 - I left my chase atm card in a chase atm during normal banking hours earlier this week. when i try to call that chase bank branch - the phone rings over 8 times and then i get a recording that tells me they are busy providing wonderful support to a different customer and i should call back in a few moments. I got this same recording for over 20 minutes. when i finally gave up and - chase hq number - and spoke with the nice lady ( - at HQ in - ) who answered the phone and explained everything to her she said she would try the branch and put me on hold. she then came back to the li...

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JPMorgan Chase Bank account or service using a debit or atm card

November 10, 2015 - I originally contacted Chase ATM/Debit Card Claims on - -, 2015, and advised of unauthorized transactions. I advised of the transactions that occurred on -/-/15 and -/-/15 were not authorized, as I had lost my card on the evening of - - and it was returned to me on - -, 2015. I advised all the claims on that date, however, due to miscommunication in comprehending and understanding -, the claims agent did not take all of the information that was provided. I advised of the listed - - - - # - - FL - - - - - # - - FL - $ -...

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JPMorgan Chase Bank account or service using a debit or atm card

November 10, 2015 - I was a victim of fraud and identity theft a few years ago, resulting in my Chase bank account being compromised with charges I did not make. Chase investigated and determined fraud was present and the bank account was closed. During the investigation Chase started accruing fees on the account which totaled over $330.00! For over two years I have disputed the fees and finally a Personal Banker, - - - ID - sat down and researched the account and conferenced the Chase Fraud Department via phone. At which time it was concluded that the fees should not have been charged and that I sh...

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JPMorgan Chase Bank account or service using a debit or atm card

November 8, 2015 - -/-/- I opened a - acct for - /month, on -/-/- to be exact via my Credit card. My son who was - yrs old at time on -/-/- opened was also, unbeknownst to me with my Debit Card via Chase at same amount -/month. So there were - accts simultaneously - under my email address and the other under my sons. This i did not discover until -/-/-. I immediately called - had resolved but not the $ reimbursement of amt -. - informed me i would have to resolve through the Chase Bank. I went into the Bank Thursday -/-/- filed paperwork. They credited my acct ...

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JPMorgan Chase Bank account or service using a debit or atm card

November 6, 2015 - Supposedly simple, I charged my trip thru my - card. The Agent said, it 's DENIED! So I used a different card -, and everythings okay. I called my - card and i told them that I was dissapointed and embarrassed. The Agent said your'e okay and do n't worry about it. The next day I checked my - account on line, and all the denied charges are there amounting to more than -. I called the - card and my Bank, Chase. They said I authorized it and I ca n't do anything about it. what a hurdle, I went to the bank, and they gave me a hard time as it was my fault, nothing happened. Then I...

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JPMorgan Chase Bank account or service using a debit or atm card

November 5, 2015 - On - -, 2015, I contacted the bank that there were some unrecognized charges on my account due to a temporarily lost debit card, which occurred a few days prior, on or about - - - -, 2015. I noticed this when I did check my account, and reached out to the claims department, and went over all the charges that occurred during that time, and advised the associate of this information. I received a temporary credit the following day in the amount of - for this. On - -, I received an e-mail from the claims department that they denied my dispute due to charges still having occ...

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JPMorgan Chase Bank account or service using a debit or atm card

November 4, 2015 - Was denied a purchase using my debit card. No notification was sent to my phone nor was any notification posted to my online account. The debit card transaction was at a store that I frequently purchase goods, 3 times in the previous two weeks. When I called Chase they indicated that they froze the account because they needed to verify a charge. If such urgent action is needed to verify potential fraud, then I should be notified and not inconvenienced of having my transaction denied and wasting an hour of my time shopping but coming home empty handed. ...

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JPMorgan Chase Bank account or service using a debit or atm card

October 23, 2015 - Bought a product from a company and recieved it well after they originally told me. Product did n't work, so I sent it back per a text agreement with the merchant. Merchant ignored me and would not respond to me for over a month. Decided to get my bank involved, they sent me temporary funds only to take them back a few weeks later saying it was more than 60 days after my purchase while 20+ days I did n't have the product delivered to me. Now as of yesterday the merchant has finally responded to me basically saying they have the manifold and the money and then will not contact me anymor...

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JPMorgan Chase Bank account or service using a debit or atm card

October 18, 2015 - I filled a dispute about charges not authorized by me. They sent me a letter stating after the investigation they determined the charges were valid. How? ...

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JPMorgan Chase Bank account or service using a debit or atm card

October 14, 2015 - I submitted a claim for unauthorized charges on my debit card. At the time I was in -. The rep requested information regarding the where about of my debit card wallet etc. I advised her that due to the fact - I sent my personal belongings home with my sister to ensure that they were safe. In addition I advised her that my pin number was written on an identification card for my bank accounts but not stating for which account it was for. I was under the impression that - my sisters many friends took my wallet due to him not being around for few days after however later learned that he d...

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JPMorgan Chase Bank account or service using a debit or atm card

October 9, 2015 - J.P.Morgan Chase bank, in - -, California, has repeatedly denied me access to my funds deposited in my - - - from Social Security SSI. I have not been able to pay my rent, etc. I am -, elderly and -, having recently left the hospital. I no longer drive, so a trip to the bank is a big deal for me. To be in line, then being served, asking for a cash advance, and having denied '' announced in front of everyone is extremely embarrassing. This has happened repeatedly. The teller told me, the last time, that the problem will not be fixed until -/-/-, she did n't know a dat...

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JPMorgan Chase Bank account or service using a debit or atm card

October 7, 2015 - On - - 2015 I went to Chase bank at - - - -, mi. I used the Chase ATM - - ). I deposited $2400.00 into the ATM and an error appeared on the screen. A receipt was printed out stating The ATM has experienced a problem. To confirm that your deposit was completed properly contact a Chase Representative or call us at -. I called and gave them the information on the receipt and was told I 'd be credited the amount in 12 hours. I called the next day and I was told it should be credited by -. No credit so I called the next morning and was told to wait 24 to 48 hours fo...

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JPMorgan Chase Bank account or service using a debit or atm card

October 5, 2015 - I asked for a chip and pin '' debit card and received it a few weeks ago. I was told that it would n't be like a previous card I had that used a chip and would work by waving the card around, seemingly magically. I assumed it would work with a pin number but I have had a different experience than I expected. The bank ( in my case, it 's J. P. Morgan Chase ) has chosen to implement a system whereby for the most part, the chip replaced the pin number. I do n't like this because if I should lose my card, it is immediately usable by anyone who finds it. I want my card to be like it was before, bu...

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JPMorgan Chase Bank account or service using a debit or atm card

October 5, 2015 - On -/-/15 my car was broken into at a park in - - ( -, FL ). The thieves took my entire purse/wallet which held my license, Chase, - -, - - - -, insurance cards, car registration etc. Police report was filed ( -, - - ). I immediately called my card companies, - - being 1st, then Chase. Chase was notified that both my Temporary card and inactivated debit card ( I had just received it ) along with wallet and everything was taken. Employee told me she canceled both cards and would not be able to send a new one via mail due to my account being relati...

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JPMorgan Chase Bank account or service using a debit or atm card

October 2, 2015 - I was - in - outside of an ATM in the - on Monday -/-/-. My watch, phone and debit card were stolen from me. When I returned to my hotel room I called the police and my wife. My wife attempted to call Chase immediately that night because I was in bad physical shape after the - and I was talking to the police. She told Chase that the debit card needed to be cancelled because it had been stolen outside of an ATM and they would not allow her to cancel the card even though it is a joint account because she was not me. After seeing a doctor and finishing with the police I got on th...

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JPMorgan Chase Bank account or service using a debit or atm card

September 30, 2015 - I purchased - train tickets on - - 2015 on -. I received an email that my order did n't go through. - was unable to process the payment for your recent order. Please contact us at - - - - to so we can complete your order and confirm your reservations. '' After seeing this I purchased new tickets on the exact same train hoping that the order would be processed because I was traveling from - -, to - and wanted to make sure the order was confirmed. Immediately following the - purchase I looked at my chase account and saw that the original order did in fact ...

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JPMorgan Chase Bank account or service using a debit or atm card

September 29, 2015 - I have a checking, saving and a credit card from Chase bank on - - - in the morning Chase alerted me to a fraud attack on my check card - charges. I called in - that morning I find - more, - from the some company the other from another company on - done - in the morning. Chase took care of the charges, closed the account and ordered new cards great. Then I start seeing charges from the closed account on my new account so I called I was told that setup payments would still be made out of closed account on my new account. I mad and scared at the time, I told Chase this...

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JPMorgan Chase Bank account or service using a debit or atm card

September 20, 2015 - Per the advice of an account executive I walked into a Chase Branch located at - - - - -, -, T- - in order to speak with a banker, manager, or supervisor to expedite the process of a claim. I was asked by a banker my reason for coming in and I let her know that I was there to talk about a claim I had filed. She said they do n't handle claims. I then let her know that I was told to come in per the advice of the executive office and I asked her if there was a manager I could talk to. She said she was - of the managers and I was happy to hear that. I assumed that I would b...

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JPMorgan Chase Bank account or service using a debit or atm card

September 16, 2015 - I contacted Chase to inform them that I disputed the charge for the - in -. Because my friend and I had been given only one key for our room the night before, I called the front desk to learn if I could remain a second day in the same room. The man at the desk put me on hold while he checked with the front desk manager, he told me. When he came back to the line, he said that my room was taken care of. '' I assumed that meant that the hotel was offering it to me gratis for the problems of the previous night with the room key, so I planned to stay the second day. ( The key is needed to op...

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JPMorgan Chase Bank account or service using a debit or atm card

July 18, 2015 - I opened a checking account at Chase Bank in - 2015. Since this time, I have filed claims disputing a total of - claims, all of which tbe bank researched it and found my dispute to be valid and reversed the charges. A few weeks back, I called the bank to file a dispute for a $39.00 cenf charge that was not authorized and they informed me they would need to cancel my debit card and issue a new -, I agreed. However, they never processed the dispute for the charge. On Friday of last week, I had - transactions that were processed without my consent, I called in the claim and asked th...

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JPMorgan Chase Bank account or service using a debit or atm card

July 17, 2015 - On - -, 2015 at around - - I went to deposit money into my chase account. I had given the ATM the cash and it started verifying it then it said the ATM was unavailable. I then called customer service where they said i had to file a dispute. I then got transferred and file the dispute with someone else. The gentlemen on the phone said they would give me a credit to my account while they did the investigation, that the investigation would take 10 days and i would have an answer or my money back by - -. On Monday - - i got a notification on my phone about my account being ...

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JPMorgan Chase Bank account or service using a debit or atm card

July 13, 2015 - I owned a Chase debit card that was fraudulently stolen and used for purchases at several retail stores in - -. I attempted to work with Chase but their independent review led them to believe that I was the one making the purchases even though I submit proof that I was in - - at the time of the purchases. Chase then took over - dollars that was in my personal and joint accounts. This has been ongoing since -/-/- with a final determination coming in - 2014. ...

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JPMorgan Chase Bank account or service using a debit or atm card

July 10, 2015 - I was frauded against and when I filed a claim at the CHASE bank after telling them to lock my account while it was happening was denied claims and they left me with $2500.00 debt and interest your claims against them : - regarding this in anyway? can you help me recover from hardships of error injury and health concern as well? ...

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JPMorgan Chase Bank account or service using a debit or atm card

July 8, 2015 - I received an email on -/-/2015 saying Chase bank experienced some potential fraud and as a precaution they were sending me a new card. While waiting for the new card I continued using my old one. On -/-/2015 I went to withdraw money from the ATM to pay my rent and the ATM prompted me to call the bank in which I did. I was advised that the card had been deactivated and I should have already received my new card. The agent I was speaking to verified my address and advised me to check my mail box. - which I do regularly ) After checking my mailbox and not finding the card there I ...

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JPMorgan Chase Bank account or service using a debit or atm card

July 2, 2015 - I was studying abroad in -. During my time I was at a club - night and my debit card was stolen out of my wallet and was charged about $1500.00 - dollars. I filed a claim to Chase right when this happened. They initially refunded me the money that was stolen from me and - weeks later they claimed the transaction was correct. I have tried multiple times to work with them. I followed all requirement s to submit the claim and they continue to tell me it was correct. They state I had signed for it and I had them mail me the receipts of my signature and the signature is not mine. I ev...

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JPMorgan Chase Bank account or service using a debit or atm card

June 17, 2015 - I am attempted to file a debit card dispute with Chase bank after an unauthorized charge on my account from - for $1300.00. The claims representative from Chase asked to - attempt to resolve the issue with - by way of a - call, the - representative was unwilling to speak with me and a - party so I had to call back without the Chase rep on the phone. - then told me that they were unable to refund the funds directly to me and advised me to file a dispute with my financial institution. When I called Chase again to file a dispute, I was told by the representative that Chase ...

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JPMorgan Chase Bank account or service using a debit or atm card

June 2, 2015 - Someone used my debit card number, not the actual card to rent a car and said they had my permission which they did not. I do not know the person. I filed a dispute with JP Morgan Chase which they applied a temporary credit for - there were multiple charges ) they later reversed some of the credits. the total was over $10000.00. They told me - had sent them paper work with someone elses name and my debit card number ( not through a POS ) and this constituted proof that I gave the unknown individual permission. This is under investigation '' with - now. ...

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JPMorgan Chase Bank account or service using a debit or atm card

May 29, 2015 - I made a Chase Visa CC purchase at - - on - - with no problem. It went through immediately. My son informed me that I should not have paid, that he wanted to treat me. The head of - was on vacation until after - - so we decided to wait until the Wednesday after to do the transaction of a refund for me and charging his card. That Wednesday the - of - called and said a refund had been provided. I checked my account on Thursday, no money appeared. I am a Chase - -, so I called my account - number. I also know it can take - hours for a refund to appear, but t...

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JPMorgan Chase Bank account or service using a debit or atm card

May 15, 2015 - On - -, 2015, I made a - deposit on an Chase ATM machine located on - - - - in -, - a little before - pm. After I was asked to insert the bills, the machine took a long time to process the bill count and then gave me a receipt saying that the atm machine was currently unavailable and a number I should call to report the incident. The number was toll free ( - ) - to which I called immediately at - and then dialed again at -. When I talked to the representative, they told me that the machine would not return any money and that the amount of - dollars ...

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JPMorgan Chase Bank account or service using a debit or atm card

May 13, 2015 - In - I opened an account with Chase Bank in - Ohio. On Saturday - - my wallet was stolen and my debit card was utilized for multiple transactions totaling in $880.00. My wallet was stolen at about - -, and I was unaware of its absence until approximately -. I had miss placed my phone and was unable to call to report it stolen so I used a disconnected cellphone through its wifi capabilities to message an ex of mine whom I still shared an account. He called the visa card fraud agency at - to report my cards stolen for me. First thing Monday - - I went into my loca...

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JPMorgan Chase Bank account or service using a debit or atm card

April 27, 2015 - My account was closed without my consent. I was told that I was unable to use my debit card when trying to make a purchase. When I spoke with the customer service representative, she stated that Chase Bank is terminating services with me forever and my account would be closed in 10 days and that I needed to remove all funds from my account. I was not sent any written form of communication informing me of this decision. 3 weeks after I was informed of this information, my account was still opened and I had not received any written letter informing me of Chase 's decision. On - -, 2015 my ...

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JPMorgan Chase Bank account or service using a debit or atm card

April 23, 2015 - Chase will not replace my money after un authorized withdrawals were made. I am very - off. There system is incorrect and suggested I logged in and saw the money missing and did nothing about it????? Really? ...

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JPMorgan Chase Bank account or service using a debit or atm card

April 22, 2015 - I disputed charges on my credit card since - 2012 .The bank responded with a letter of investigation that I should exercise patience within - days for the merchant to respond and I waited.. After - days I contacted the bank about my disputes, to my surprise the bank said that the merchant had not respond back and sometimes it takes - days. - was never given a temporary credit as the law requires and till today .Before the - days, I lodge a complaint with the bank again with their escalate department and I was told that the matter had been resolved in my favour and I should be...

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JPMorgan Chase Bank account or service using a debit or atm card

April 16, 2015 - Dear Sir or Madam, While checking my personal credit report, I noticed an unauthorized and fraudulent credit inquiry made by Chase Freedom. I did not authorize anyone employed by this company to make any inquiry and view my credit report. Chase Freedom has violated the Fair Credit Reporting Act Section 1681b ( c ). They were not legally entitled to make this fraudulent inquiry. This isa serious breach of my privacy rights. I have requested that they mail me a copy of my signed authorization form that gave them the right to view my credit within five ( 5 ) business days so that I can verify its...

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JPMorgan Chase Bank account or service using a debit or atm card

April 9, 2015 - I do n't understand why banks are allowed to charge such high ATM fees, and do it on both sides. I am paying up to - dollars on a transaction. This is unregulated robbery and you need to put a stop to it. ...

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JPMorgan Chase Bank account or service using a debit or atm card

April 6, 2015 - Received an email from my bank regarding suspicious activity on my debit card. Somebody used my debit card to make a purchase at a - in Georgia Friday night ( - ) while I was out with my fiancee in - Illinois. ...

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JPMorgan Chase Bank account or service using a debit or atm card

April 6, 2015 - I had a bank account with Chase Bank, I was expecting - checks from a former employer, I had not checked my account all week when I checked on Monday and then Tuesday I saw - checks - of $1400.00 and another of around $900.00, I thought those were my checks, I went Wednesday to a Chase branch to withdraw the money to make certain adjustments to my vehicle and found out that my account had a week that it was frozen with restrictions because some one had stolen my card information and set up several deposits and withdrawals during the weekend which never reflected on my online banki...

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JPMorgan Chase Bank account or service using a debit or atm card

April 2, 2015 - My social security is paid directly into my checking account at Chase on the - Wednesday of every month. My balance is normally very low in the 5 to 10 or so days prior to that deposit. I acccordingly have to regularly monitor transactions into and out of the account to ensure that I do not go into an overdraft position and thereby incur overdraft charges ( $34.00 per ). Today I went to - to ensure that, under a menu item called Chase Debit Card Coverage, I had chosen the no-do-not-pay-debit-card-transactions-when-there-is-not-enough-money-in-my-account '' option. Here, without the gr...

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JPMorgan Chase Bank account or service using a debit or atm card

March 30, 2015 - I opened new accounts at Chase bank on -/-/2015 and the next day, I closed my account with - - - and made cash deposits of $6000.00 ( $3000.00 into my Chase Checking Account and $3000.00 into my Chase Liquid Account ). At a point between - of -/-/2015 and - of -/-/2015, there was a break in at my home and valuables were taken. This matter was reported to the - - on -/-/2015 with report number -. I was n't sure if I lost my wallet which had my chase bank cards while I was out, or if it was taken during the break in. On the morning of -/-...

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