JPMorgan Chase Bank Account Or Service Complaint

Checking account Using a debit or ATM card

JPMorgan Chase Bank account or service department,

Checking account Using a debit or ATM card California

I opened new accounts at Chase bank on -/-/2015 and the next day, I closed my account with - - - and made cash deposits of $6000.00 ( $3000.00 into my Chase Checking Account and $3000.00 into my Chase Liquid Account ). At a point between - of -/-/2015 and - of -/-/2015, there was a break in at my home and valuables were taken. This matter was reported to the - - on -/-/2015 with report number -. I was n't sure if I lost my wallet which had my chase bank cards while I was out, or if it was taken during the break in. On the morning of -/-/2015 I could n't find my wallet. I checked my account online and saw that there were unauthorized transactions on both my checking and Liquid Accounts. Then, I went into a branch, same branch where I opened the Accounts, by my house. My transaction summary was printed for me at the branch and the Manager of the branch called the back Office on my behalf, and a claim was filled, on -/-/2015 and I was told to wait 1 to 2 business days, for my account to receive provisional


not forget I knew it 's a new account too, when I closed my account at a strong bank and deposited large amounts into a new account ''. Nobody knows my pin, the Merchant would not talk to me. I was told to talk to my bank. So what am I expected to do? I urge chase bank to honor the words of its members of staff, and issue me provisional credit for all disputed transactions.

JPMorgan Chase customer in California
Mar 30, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseUsing a debit or ATM card0.2%70.9%22.7%1.7%1.3%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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