JPMorgan Chase Bank account or service department,
Checking account Using a debit or ATM card California
I opened new accounts at Chase bank on -/-/2015 and the next day, I closed my account with - - - and made cash deposits of $6000.00 ( $3000.00 into my Chase Checking Account and $3000.00 into my Chase Liquid Account ). At a point between - of -/-/2015 and - of -/-/2015, there was a break in at my home and valuables were taken. This matter was reported to the - - on -/-/2015 with report number -. I was n't sure if I lost my wallet which had my chase bank cards while I was out, or if it was taken during the break in. On the morning of -/-/2015 I could n't find my wallet. I checked my account online and saw that there were unauthorized transactions on both my checking and Liquid Accounts. Then, I went into a branch, same branch where I opened the Accounts, by my house. My transaction summary was printed for me at the branch and the Manager of the branch called the back Office on my behalf, and a claim was filled, on -/-/2015 and I was told to wait 1 to 2 business days, for my account to receive provisional
not forget I knew it 's a new account too, when I closed my account at a strong bank and deposited large amounts into a new account ''. Nobody knows my pin, the Merchant would not talk to me. I was told to talk to my bank. So what am I expected to do? I urge chase bank to honor the words of its members of staff, and issue me provisional credit for all disputed transactions.
JPMorgan Chase customer in California
Mar 30, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |