JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Checking account Using a debit or ATM card New York

I purchased - train tickets on - - 2015 on -. I received an email that my order did n't go through. - was unable to process the payment for your recent order. Please contact us at - - - - to so we can complete your order and confirm your reservations. '' After seeing this I purchased new tickets on the exact same train hoping that the order would be processed because I was traveling from - -, to - and wanted to make sure the order was confirmed. Immediately following the - purchase I looked at my chase account and saw that the original order did in fact go through and now I was being charged for not only the $190.00 but also the - order of $200.00. - - told me there was nothing they can do, and when I contacted my bank ( CHASE - they looked into it and decided I was liable even after I showed them the email. So basically I was charged $390.00 for a round trip tickets for two instead of the original price of $190.00. I still have the email - to prove I was mislead and taken advantage of. Im disputing the $200.00 charge because I feel that this is truly unfair business practice and that they stole $200.00 from me. Please look into this and see for yourself. Thank you-