JPMorgan Chase Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

JPMorgan Chase Bank account or service department,

Other bank product/service Using a debit or ATM card Utah

-/-/- I opened a - acct for - /month, on -/-/- to be exact via my Credit card. My son who was - yrs old at time on -/-/- opened was also, unbeknownst to me with my Debit Card via Chase at same amount -/month. So there were - accts simultaneously - under my email address and the other under my sons. This i did not discover until -/-/-. I immediately called - had resolved but not the $ reimbursement of amt -. - informed me i would have to resolve through the Chase Bank. I went into the Bank Thursday -/-/- filed paperwork. They credited my acct approximately 85 - Now i received a notice from the bank that informs me they are taking the $ back, they have informed me that " AT this time, we determined the transactions are correct '' As a result we are removing temporary credits from your account.


and check acct for automatic withdrawls until recently when i noticed the netflix withdrawls. Is there more i can do to be reimbursed? i was making double payments both in my name to total amt of -/month when i asked - why not contact me if noting that my name was on - accts. as payee, why they did not contact me, they informed me that that was my responsibility. Can you help me with this?

JPMorgan Chase customer in Utah
Nov 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseUsing a debit or ATM card0.2%70.9%22.7%1.7%1.3%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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