Review and analysis of over 1,085 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 1,085 official complaints related to Billing disputes. Out of the 1,085 consumer complaints against JPMorgan Chase, 27% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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JPMorgan Chase Credit card billing disputes January 2, 2016 - I request to block merchant to charge from my account in - 2015, My credit was closed in - 2015. But merchant still can charge me from my closing account for past two month. Chase told me that I need keeping watching my account for future charge. My account was closed already. ... |
JPMorgan Chase Credit card billing disputes December 30, 2015 - I used my Chase - - card to purchase a dumpster rental for my roof replacement. I called and spoke to the dumpster company ( - ) and asked what size would accommodate. They told me the - yard, I asked if there were any additional charges, they said no. Then after they picked up the rental ( 2 days later ) I was told I have an overage charge, which I said I should n't since I called and the rep told me the size was adequate. I then disputed, chase said they could n't help me after - calls telling - the same thing over and over again. I asked her if she even understood what I w... |
JPMorgan Chase Credit card billing disputes December 22, 2015 - I called Chase Credit Card company on -/-/2015 that I wanted to stop any further charges from -. I told them that I had originally authorized - to use my credit card but now do not want any further charges from them placed on my account because I was paying them by other means. I was told a " stop pay block '' was placed and no further charges will accrue. The next billing cycle I had another $100.00 charge from - and I called Chase Credit Card company on -/-/2015, repeating what I told the last representative, to advise them of this unauthorized charge that I was paying by othe... |
JPMorgan Chase Credit card billing disputes December 18, 2015 - 1. I rent a car in - and pay rental by Chase Credit Card 2. Rental car company uses my Chase Credit Card to charge additional fraudulent $250.00 3. I dispute fraudulent $250.00 with Chase. 4. Chase deny my dispute and re-instate fraudulent $250.00 charge ... |
JPMorgan Chase Credit card billing disputes December 15, 2015 - Chase is currently reporting a charge off credit card on my credit report that I paid off years ago. I have disputed this account with the credit bureaus and with Chase directly and it still has n't been removed. I will attached proof that I paid the collection agency for this account. ... |
JPMorgan Chase Credit card billing disputes December 15, 2015 - On or about - -, 2015 ordered a - computer from -, by telephone. - charged on my Chase Visa card $540.00 for the purchase of the - computer which was to be shipped. Never took possession of the item. Disputed the charge same day I received my -/-/- charge statement. On - -, 2015 - sent me an email that they had credited my - account for $540.00. I shared the email with Chase in reference to the dispute. Chase advised that it would take two billing cycles to make my dispute credit permanent ( advised this by no fewer than - CSR 's, since they did n't sh... |
JPMorgan Chase Credit card billing disputes December 11, 2015 - This letter is to complain Chase freedom credit card. My account number - Name on the card : - -. Chase freedom provided me - INTEREST on purchases which expire on -/-/2015. I paid my balance in FULL $8500.00 on -/-/2015. Chase charged me interest $110.00 - $6900.00, APR 18.99 % ) on -/-/2015. I called Chase customer service - - - to resolve this interest charge middle - after I received the billing letter. Eventually I was transferred to a supervisor. Let me list our conversation briefly as follows : me : My record showed I called you ... |
JPMorgan Chase Credit card billing disputes December 3, 2015 - I requested my credit cards be closed months ago they were never closed after - - my cards were only used for online purchases for games on -, I have an - so I cant even make purchases on -. So I started a dispute realized not only was it on my credit cards but my checking account as well so I started the dispute. I got my money back from the checking account they decided that was fraud ( also only had a couple transactions go threw my checking ). The credit cards they said was my fault due to the fact that my email that I had registered ( both credit cards had comepletly differ... |
JPMorgan Chase Credit card billing disputes December 1, 2015 - Chase 's " balance '' on my card and what I calculate from Chase 's own records that my balance should be shows a discrepancy of $ -- $300.00. I 've complained repeatedly and they are evasive ; they do n't answer my questions directly. I 'd be happy to provide a spreadsheet, except since I complained they 've made unavailable previous transactions, and in fact, I ca n't see my complete transaction history since I bought the card on their site. I 'll upload - versions of my " complete '' transaction history, - from the day of my first complaint, -/-/- and - from today. You 'l... |
JPMorgan Chase Credit card billing disputes November 23, 2015 - I have had this credit card since -/-/-. I never had a dispute until recently so I never knew the credit card practices. -/-/- I rented a car -. The quote I received was for $710.00 ( attached ). I expected to pay that amount when we turned in the car in -. However, the car rental company started to charge my credit card at odd intervals, so it was difficult to determine what was happening. Here are the charges - $ - $ - $ - $ - $ - $ - disputed these charges but Chase Bank did not advocate for me. I am the customer and Chase Bank should require the... |
JPMorgan Chase Credit card billing disputes November 23, 2015 - Chase is current reporting an account on my credit report as a charged-off account. However this charge-off account is also illicitly being reporting with a past due balance, and showing that its an active account. In doing so Chase is illicitly harming my credit more than legally permissible. I have brought this issue up with Chase through the credit bureaus but to no avail. ... |
JPMorgan Chase Credit card billing disputes November 18, 2015 - Chase card services refuses to credit me $80.00 for work I had done with - to repair my car in - Florida back in - 2015 ... - did shappy work on my car, over charged me, and ripped me off. I then had to go to another auto shop pay them $80.00 to get the problem corrected that - created, and make the correct repair. I explained this to a chase supervisor and dispute department over the next month with no positive results. I was told it would take two billing cycles to resolve the issue and get my money back.. We are now in the 3rd billing cycle with no resolve. As a long term... |
JPMorgan Chase Credit card billing disputes November 17, 2015 - Chase Bank has charged me interest on a credit card that I had set up as an online payment to pay the full amount due ... |
JPMorgan Chase Credit card billing disputes November 17, 2015 - I have a credit card with Chase bank, the - rewards credit card. I have carried a balance on this card for most of the time I have had the card open, which is since -. I have always made my payments on time and have paid atleast the minimum monthly payment by the due date. Recently, I was able to pay the balance off in full, and submitted an online payment request to pay the full statement balance due of $2000.00, which posted to the card on - -, in advance of the - - due date. Assuming the card was now paid in full, I was surprised to receive a bill dated - - with a ... |
JPMorgan Chase Credit card billing disputes November 13, 2015 - On - -, 2015 I rented a car -. I discovered a flat tire within in an hour of picking up the car. Despite numerous attempts, - did not provide any assistance. I could not use the car. I reported the incident to Chase that same evening and requested that no payments to - be authorized from my account. Despite my request, charges were posted on my account. I submitted a formal dispute to Chase on - -, 2015. In a letter dated - -, 2015, I was informed that my dispute was terminated since - did not respond to Chase 's attempts to " investigate '' it. I contacted ... |
JPMorgan Chase Credit card billing disputes November 11, 2015 - There was a charge on the credit card from our wedding. The company messed up on multiple issues and double charged for rooms and billed for services that were not delivered. We initiated a dispute and there was a credit and then chase asked us for supporting documentation which was presented. We did not hear from the rep and we do not know what specific information is needed to confirm a dispute. But after 3 months of waiting I was advised they are not ruling in favor because the company stands by their charges. I do not understand how there is not any transparency on what is required by the ... |
JPMorgan Chase Credit card billing disputes November 8, 2015 - My credit card was charged without authorization. I have supporting documentation regarding the transaction with an independent auto mechanic, - -, who placed the charge without my authorization and without repairing my car on - -, 2015. My car would not start and needed diagnostics to find the problem. - - - came to my house to diagnose the car while I was at work. Without calling me before doing any work, as requested requested and required by NYS Motor Vehicle Repair Shop Regulations, - alledgedly changed the spark plugs, then took my Chase credit card from the car '... |
JPMorgan Chase Credit card billing disputes November 6, 2015 - Regarding Chase case number : -, Reference number : - ( credit card charge-back ) : Chase Bank has been complicit to one of its customer 's theft and extortion, to which I fell victim. Chase Bank assisted one of its clients, - -, to initiate a credit card charge-back related to the purchase of an expensive high-end iPhone ( the most expensive model, 6Plus, -GB ) under the pretext that the item would be " not as described '', notably months after an online sale was finalized. However, ( i ) the item was exactly as describe, ( ii ) receipt of the item was confirmed both through US... |
JPMorgan Chase Credit card billing disputes October 29, 2015 - With my Chase credit card, I am unable to schedule automatic payments of anything but the total statement balance or the minimum. I also ca n't schedule payments past -. It is extremely frustrating and ensures that the debt remains high since I ca n't pay off the total ammount at once. ... |
JPMorgan Chase Credit card billing disputes October 28, 2015 - My wife has not received a paper bill from Chase Card Services for an Amazon account in two years. I was informed that the account had paperless billing. The card is basically maxed out with late fees despite receiving payments and I had no idea. ... |
JPMorgan Chase Credit card billing disputes October 28, 2015 - I went to - in - of this year for few days and rented a car -. Allegedly, - billed my credit card few months alter for reason still unclear to me. Chase mailed me documentation - which I ca n't read nor understand. I 've been working with Chase diligently to resolve this but apparently they are NOT listening nor seem to care. I 've left with a charge of $640.00. Please help in this - scenario!!! ... |
JPMorgan Chase Credit card billing disputes October 28, 2015 - I have a Credit Card with Case. Recently they have been an inaccurate late payment fee listed on my account that has caused my credit score to drop significantly. ... |
JPMorgan Chase Credit card billing disputes October 27, 2015 - Situation : Opened a dispute with Chase regarding partial transaction of service missed from - -. Chase rebilled partial charge credit back to my account on - - claiming merchant will not offer refund to Chase because they claim I did not miss out on any of the transaction, which is untrue. Story below. We missed our - flight on - - due to the airlines could not locate our seats, they told us we had not paid the merchant, because the merchant had not issued us seats. I spent 4 hours that morning on the phone getting our original ticket numbers and once the airlines looked... |
JPMorgan Chase Credit card billing disputes October 27, 2015 - I have a credit limit on my Chase Credit card of $7000.00. In the month from - to - 2015, there appeared on my credit card - internet transactions for purchasing dogs on-line. I never ordered, nor authorized the purchase, nor did I receive any dogs or puppies ever. Chase now claims that I owe over $12000.00 for these animals. The charges in question are as follows:1. - on -/-/15 for $5800.00. - - on -/-/15 for $2900.00. - -/-/15 for $2600.00. - on -/-/15 for $ -These fraudulent charges total over $12.00, - in - month. Again, ... |
JPMorgan Chase Credit card billing disputes October 25, 2015 - - --paid in full with - balance need to come off credit report- - - - paid in full - balance need to come off credit reportChase Card -paid off - balance needs to come off credit report- -- balance need to come off credit report- - paid off need to come off credit report- -- Recent balance not updated-paied monthly payments ... |
JPMorgan Chase Credit card billing disputes October 22, 2015 - My complaint is Chase Amazon Visa did not address my issue in my first complaint to CFPB and Chase Amazon Visa is attempting to increase the charges to my account by adding additional interest and late fees to my account. ( See attached document. ) I have now given up hope for a charge-back because Chase Amazon Visa does not appear to care " - - '' - - - tried to swindle me out of $180000.00. On - -, 2015, Chase Amazon Visa wrote me that they had notified - credit bureau agencies ; -, - and - - that I disagreed with the resolution of the dispute. ( See a... |
JPMorgan Chase Credit card billing disputes October 20, 2015 - To Whom It May Concern, My name is - -. I currently have a - Chase credit card ( " the credit card '' ). During this time frame I have used the credit card for many large purchases including travel. I 've always enjoyed the customer service and the card itself. However, in the last few months, with a - baby born in -/-/-, my wife and I decided to start attempting to pay down all of our outstanding debts. We saved for 5 months in order to accumulate the appropriate amount of money to pay off the credit card as a lump payment. I received my -/-/- statement on the - and... |
JPMorgan Chase Credit card billing disputes October 19, 2015 - i disputed charges on my credit card -. and over the last year chase took the money and gave it back - in my favor several times ) its unknown if they collected the money from the merchant, or just found in my favor and returned it, but i was sent a letter from chase stating the decision was " permanent '' and the decision was rendered " final '' meanwhile while chase was making that decision in my favor, i chose to take the merchant to small claims court to recover my personal losses + the money chase bank had recharged me ( since this was a period when the put the charges back on my ca... |
JPMorgan Chase Credit card billing disputes October 18, 2015 - I have contacted Chase several times that I do not owe charges to - - Gift Cards. They claim I never returned them, I provided a tracking number that I did. They claim I used them, I showed proof of the gift card denial of charge at a merchant. I filed a dispute back in -/-/- and they tried re-billing me four months later. Then they tried rebillingme for another charge two months ago. The charges were approx. $5000.00 each, totalling $25000.00. I am very upset and this is not fair. They have 60 days to resolve my dipsute which they did resolve it in my favor. But now they change... |
JPMorgan Chase Credit card billing disputes October 12, 2015 - Dear sir, I am victim of CC fraud while I make my monthly bill from my CC for cellphone bills back from -/-/- until -. I noticed it lately in and around -/-/-, but contacted the cellphone company store representative and describe why this charging is still happening while I was your customer and even after I closed their service and get cellphone service from other sister company. The representative retain copy of my CC statement and told to be contacted. Nothing back and replied. Then I contacted my CC provider and reported complaint and recorded as a dispute to follow up. Then s... |
JPMorgan Chase Credit card billing disputes October 9, 2015 - I recently pulled my credit reportJPM Chase is reporting a charge off on my acct I called them several times to verify the debtI told them I never received a bill they said they were sending it to an old address it looks like they send the card to a wrong address and someone stole my card or my card number was stolen through a store I dunno. I explained so I asked them to send me all charges on the acct starting from - dollars till - dollars that they are reporting they failed to supply me with the charges on the bills all they sent me was - statements of ending balances with - pur... |
JPMorgan Chase Credit card billing disputes October 7, 2015 - Chase Credit card 's -/-/2015 statement showed with - unauthorized cash advances and fees ( appx $3300.00 ) which we never authorized. This was noticed in - itself while accessing my account online. Immediately reported and had my card put of hold/cancel after talking with chase credit card services and fraud department. We have tried to have credit card company ( CHASE ) remove these fraudulent transactions on our account but every billing cycle them keep putting it back! ... |
JPMorgan Chase Credit card billing disputes October 4, 2015 - - refuses to to refund my money which comes to $120.00 for antivirus software I tried to download but couldn, t but they charged my credit card anyway.I notified them - times but they stopped answering me. ... |
JPMorgan Chase Credit card billing disputes October 4, 2015 - For all intents and purposes, the following will be referred to as The Creditor '' herein : Chase Card Services- - -, DE - creditor has disregarded FCBA and concerning Consumer Protection Laws multiple times in the last 2 weeks. Below is a brief list of the Federal and State violations : *charge for goods that were n't delivered as agreed. *failure to post credit, while the investigation is pending. *charge for which an explanation along with a request for clarification is needed. Charge of $26.00 with - - - '' was disputed with the merchant since the merchant started ... |
JPMorgan Chase Credit card billing disputes October 3, 2015 - I have been trying to work with Chase Visa to obtain a refund in the amount of $21000.00 from - - '' aka - - -. They sold me a variety of products they said would give my face and neck a natural face lift which would last 7 to 12 years. The products they applied to my face in the store appeared to do this and they showed me numerous before and after examples. When I applied the products to my face at home their products caused my skin to break out in pimples. I went back to the store and told them what happened. They then said if I paid them $150000.00 and purchased another... |
JPMorgan Chase Credit card billing disputes October 1, 2015 - I bought a phone on - for - and when I received the item it had defects on it. So I complained and finally they sent me return shipping information. Then returned the product to the seller. Now after 3 months the seller is saying he never received the item and now a dispute got filed from his side. So i had to pay the - and return the item. Basically I got - and burned it ... ... |
JPMorgan Chase Credit card billing disputes September 25, 2015 - I have had this card for years with Chase freedom. Always have paid on time. We have had a - balance for a few months and put a camping reservation charge on. During sometime they switched my billing to paperless with out my approval. I did not receive my bill then received a late fee notice, also putting me in delinquent status. I called and they switched me back to mail billing and sent a bill. Also was told the fee would be reversed. We then payed more than half of what was owed, $45.00 of $76.00. We payed this 2 days after receiving it. The next bill came in the mail the following m... |
JPMorgan Chase Credit card billing disputes September 22, 2015 - I went to the dentist to get a - and they said I could do a monthly payment plan for $1000.00. As long as I made a monthly payment and paid it off within a year I would get no interest. I sent in a payment by check and they said that they did not get it. I sent it in timely as I work for the postal service. I had the money in my savings account so I did not have to open up this card but because it was free and did not want to use my monmey that was in my savings. But because they kept on adding the late fee charge I just paid it off in full. Mind you, paid it off in full minus the late fe... |
JPMorgan Chase Credit card billing disputes September 11, 2015 - The credit issuer ( Chase ) continues to charge me APR ( 29.99 ) Fixed with no justification for doing so. Average monthly interest charge under these current condition 's of a least $200.00. I have been current with my payments2nd issue since -/-/2015 the issuer has changed the way they allocate payments. From -/-/2015 minimum payment will be applied to the higher APR balance therefore yielding less of a deduction in your remaining balance ... |
JPMorgan Chase Credit card billing disputes September 11, 2015 - I. Bought phone from amazonI return the phone backUsing the Seller return packageThe seller denied the package 3 time according to -The package get lost afterChase bank dispute dept. Send me a laterTelling me I have to bay for itWhen I call a lady her name is - told me that they did n't see the tracking number and they just find out they report this to the credit agancy calming that I 'm responsible for the amountNow almost 2 month trying with thisAll I get is we going to give a call backMy supervisor would like to inform youMy name. - - -- ... |
JPMorgan Chase Credit card billing disputes September 8, 2015 - Thank you for taking time to review my issue. I purchased - tickets for an - WEEKEND EVENT EACH WERE $590.00 before taxes. Included in the cost were - gift bags valued at $400.00 each ( - for each ticket ). At the event they ran out of gift bags and I was told to email the merchant to have them mailed. As instructed, I did as such and to date have not received any gift bags. The merchant emailed me back to say they would send it, but never did, and stopped returning my emails ( please see attached document ) NE-T, I took action through my bank and filed a dispute with Chase. I ... |
JPMorgan Chase Credit card billing disputes September 3, 2015 - reference orig case - ... - - and follow up # -, - - ... This is a REQUEST for information.Please provide SPECIFIC, DETAILED information concerning violations of TILA, and fee shifting provision REQUIRING a defendant to pay plaintiff 's attorney fee 's and costs.ADDITIONALLY, as I interpret the law, I am wholly dissatisfied with SERVICES I purchased with credit card, namely useage of an access check for a 2 % FEE, PAID UPFRONT. I, therefore have the RIGHT NOT TO PAY remaining amount due, which happens to be extorted interest and aggresively extorted late fees '' ONLY ... Ori... |
JPMorgan Chase Credit card billing disputes July 20, 2015 - I used my Chase card many times and was careful to call, many times, to make sure what I intended to happen, would happen. I used the card to charge, and was told that if I paid anything over the minimum payment, the remainder would be applied on balances with higher interest rates OR if I used a balance transfer from another company, the higher interest items would be transferred. I did several balance transfers, the last being around -/-/- and started to enjoy the 0 % interest, which I paid for with balance transfer fees. I had a couple of these and the least amount of time I had was 15... |
JPMorgan Chase Credit card billing disputes July 19, 2015 - Placed my credit card on monthly payment plan many years ago due to financial hard ship. Plan allowed one payment holiday per 12 month period if paid according to agreement, with proper notification to Chase bank. DUring the 5 years, I took - payment holidays, with notification through the Chase on-line access. Chase has these notifications. After the last -, Chase reported my account 30 days delinquent. I filed a complaint, and paid off the account. After review, they reported me late for 6 months, then 90 days late for 1 month. ... |
JPMorgan Chase Credit card billing disputes July 15, 2015 - Overview : A hotel overcharged me in a foreign currency. They later reimbursed me, but due to the change in the exchange rate I ended up paying more. Details : Recently I booked a hotel online via the hotel 's site. The hotel accidentally overcharged me. The agreed upon cost was -, they charged my credit card - - ( they misplaced a decimal ). My credit card converted this charged in to USD, so this amount ended up being about $4900.00 USD. The hotel acknowledged their mistake and reimbursed me for the overcharge in - ( - - ). They credited my card $4300.00 USD. If the hot... |
JPMorgan Chase Credit card billing disputes July 11, 2015 - - - files dispute. - charged - $55.00 on -/-/2015. - sends me wire in the - season - disc - and - - both of which have some sort of technical problem - not broken - which - fails to resolve. Instead of responding they ignore and keep shipping the same inoperable discs. - violates duty as a result of the contract not as a result of the law. This is a breach of contract. Not a tort. I want - to send me - working disc of each or remove it from online or refund the $55.00. Remove it from online or send me one that works or refund. I wo n't test... |
JPMorgan Chase Credit card billing disputes July 10, 2015 - Chase credit sold credit cards that was not mine to - party robo card collectors. It is still showing up on -. Thank You ... |
JPMorgan Chase Credit card billing disputes July 9, 2015 - i had a chase card more than - years ago i get a summons to appear in court from - -/nearly - later i received a garnishment from MAGISTRATE COURT OF - COUNTY enforced by - COUNTY SUPERIOR/only to hear today it may not have been processed properly/anything to help is appreciated. ... |
JPMorgan Chase Credit card billing disputes July 8, 2015 - For a number of years I have held an open Southwest Airlines Visa credit card, always in good standing, serviced by CHASE credit card services. Earlier this year I contacted CHASE services requesting the $59.00 annual fee be waived. I was advised such action was not an available option. My account would remain active through -/-/2015 ; upon renewal in -/-/2015 I would then need to make a decision but would enjoy cardholder privileges until then. The night of - - I phoned CHASE services and spoke with - regarding document - I received via USPS. She advised she was not familiar... |
JPMorgan Chase Credit card billing disputes July 6, 2015 - On -/-/- I bought a few items online at - for - and subsequently realized that - of the items I bought was the wrong size. I called - - -/-/- and they said it was too late to change the original order but they would just order me another shirt in the correct size and I can return the wrong sized item either by mail or in person. The women taking the order was in training and incorrectly charged my credit card -, - then - since she initially added the charge to the prior order, but had the wrong price and readjusted it - instead of just charging me the - ... |
JPMorgan Chase Credit card billing disputes July 2, 2015 - I paid for a wedding vendor to provide a service during my wedding, which she failed to do. I have an email from that vendor agreeing to give me a FULL refund and since she did n't have my credit card information on file, she suggested filing a dispute with Chase to get my money back. I filed this dispute with Chase in -. It 's now - and Chase is still looking into it ''. They have the email with the vendor telling me to both file a dispute with Chase and that she agreed to a FULL refund. The way Chase is behaving is ridiculous- They have everything they need and and they 're keeping my... |
JPMorgan Chase Credit card billing disputes July 2, 2015 - I purchased a chair on -/-/15 for $950.00 at - - in - -. I charged the amount to my Chase business card. Later I saw that the $950.00 had been charged twice. I disputed the double charge and initially received a credit from Chase in -. The merchant then submitted documentation to justify the - charge which was a different person, in a different city for a purchase of $11.00. I responded to Chase and explained that the merchant had submitted incorrect information. Chase promised to continue the dispute. On -/-/2015 I was rebilled by Chase for the disputed amo... |
JPMorgan Chase Credit card billing disputes June 20, 2015 - I purchased an speaker and I told the guy I wouldhave to come back and get it because - too big to fit into an car a truckwould have to pick it up I told himI would call him if i could n't get a truckand if so will he just give me an refundi asked all of this before i purchase thespeaker he agreed. I called the next day talk to thegirl that works with him I think its it his girlfriend shesaid he was n't in and she would tell himi want to cancel the transaction she said ok ikept calling him i would be told he was n't inhe only works on Monday so i calledon an Monday still he was never in. i ... |
JPMorgan Chase Credit card billing disputes June 18, 2015 - Chase is reporting an account on my credit report that is a violation of the Fair Credit Reporting Act the Bankruptcy Stay law. I filed bankruptcy on - 2014 but they reported my account as being a Charge Off as of - 2014 and 30 days past due as of - 2014 when they can not due that since they were notified that I filed bankruptcy that finally went through on - 2014. I have tried to dispute this account with them directly and with the credit bureaus to no avail. They are causing my credit score to be even lower as a result of this. ... |
JPMorgan Chase Credit card billing disputes June 16, 2015 - To whom it may concern ; I purchased - tickets from - - - - - for $1700.00 on -/-/- - ), this price was inclusive of all added fees ie. agent fees and tax. I signed the authorization form for them to take the $1700.00 from my Chase account - - -, however I received a bill for $2400.00 from my credit card company ; Chase ( - ). The - thing I did was to contact the travel agency - - - to see what was going on. I did n't hear anything from them so I called and they admitted that it was their fault and promised to refund me the $680.00 that... |
JPMorgan Chase Credit card billing disputes June 10, 2015 - I rented a car for one day from - for a vacation in -. I pre-paid for the rental on - 's website using my Marriott Rewards Chase credit card. During my vacation, I picked up my car as planned in -, - on -/-/-, and was on my way to - to go to the airport when I had a flat tire on the highway. I pulled over immediately upon being alerted by another driver. After failing to find any spare tire, I called the - number provided on my rental agreement. The - representative told me there is no spare tire in the Galaxy minivan that had and that she is sending a tow truck. T... |
JPMorgan Chase Credit card billing disputes June 8, 2015 - I asked for the exact payoff on my account so I could completely close the account I paid the account in full and have recently got a bill from them I will not pay anything else on this matter because it is closed and was paid in full!! ... |
JPMorgan Chase Credit card billing disputes June 3, 2015 - Complaint - : -, Chase Bank, and - Bank Credit Card Solicitation PracticesBait and Switch Fraud! On - -, 2015 ; I signed up for a credit card on -. I was enticed by the offer that I saw, which was 12 months no interest ''. Unfortunately, I would soon realize, I did not receive this offer. In - of 2015 ; I received a credit card statement and to my surprise, I was being charged interest on a purchase that was supposed to be 12 months no interest. I immediately called - to rectify this issue. I was only on the phone with - for a few minutes when a representative told ... |
JPMorgan Chase Credit card billing disputes June 2, 2015 - This is an electronic complaint about a letter that was mailed to me from the Executive Office 's - - on - -, 2015. I understand that my payment for my account ending in - is late, but Chase violated the Telephone Consumer Protection Act, 47 U.S.C. 227, et seq. ( TCPA '' ), by making automated telephone calls and sending text messages to my cell phone, including Collection Calls and Automatic Alerts, in connection with my Chase credit card, without my prior expressed consent. I am actually a member of the - TCPA Settlement against Chase ( - v. Chase, Case No. - -, a... |
JPMorgan Chase Credit card billing disputes May 29, 2015 - My - son - figured out my - password and in - days made $2700.00 in-app purchases on his iPad without my permission and billed to my Chase credit card. I attempted to dispute these charges as unauthorized with Chase, a customer representative told me that in order for them to recognize the charges as unauthorized I would have to BRING CHARGES AGAINST MY - SON. This is outrageous. According to the Truth in Lending Act, I am only responsible for $50.00 of unauthorized purchases. I am also unhappy about their failure to decline purchases and contact me concerning them, when it ... |