JPMorgan Chase Credit Card Complaint

Billing disputes

JPMorgan Chase Credit card department,

Billing disputes Wisconsin

I have had this card for years with Chase freedom. Always have paid on time. We have had a - balance for a few months and put a camping reservation charge on. During sometime they switched my billing to paperless with out my approval. I did not receive my bill then received a late fee notice, also putting me in delinquent status. I called and they switched me back to mail billing and sent a bill. Also was told the fee would be reversed. We then payed more than half of what was owed, $45.00 of $76.00. We payed this 2 days after receiving it. The next bill came in the mail the following month. They charged another late fee along with reversing the original fee. I called and they said we did n't pay the minimum payment. They said they could do anything about it. Even talked to the supervisor. I canceled this account on the spot! This can not be legal..

JPMorgan Chase customer in Wisconsin
Sep 25, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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