JPMorgan Chase Credit card department,
Complaint - : -, Chase Bank, and - Bank Credit Card Solicitation PracticesBait and Switch Fraud! On - -, 2015 ; I signed up for a credit card on -. I was enticed by the offer that I saw, which was 12 months no interest ''. Unfortunately, I would soon realize, I did not receive this offer. In - of 2015 ; I received a credit card statement and to my surprise, I was being charged interest on a purchase that was supposed to be 12 months no interest. I immediately called - to rectify this issue. I was only on the phone with - for a few minutes when a representative told me the credit card that I have is through Chase and - does n't handle credit card inquiries. With that information, I contacted Chase, it was during that conversation that I was awoken to the fact that I had signed up for the - Awards credit card through Chase and not the - - -. Furthermore, I was told by the Chase representative that Chase did not offer the 12 months no interest and that interest was effective
any incentive during the checkout process? Why is - soliciting multiple credit cards at the same time? I ca n't ever recall another store with similar practices, can you? ( Images would not load on this page - The answer is pretty clear. - is Baiting '' consumers with the - - - 's 12 months no interest and Switching '' the credit card sign-up page to - Rewards, with no benefits and high interest rates. It 's inconceivable that -, Chase Bank, and - Bank have partnered up to blatantly defraud customers. The resolution that I am seeking is to receive the terms that I signed up for, or would have, if - had n't switched the offer. 12 months no interest and credit of the interest that I 've already paid.
JPMorgan Chase customer in Michigan
Jun 03, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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