JPMorgan Chase Credit card department,
Chase 's " balance '' on my card and what I calculate from Chase 's own records that my balance should be shows a discrepancy of $ -- $300.00. I 've complained repeatedly and they are evasive ; they do n't answer my questions directly. I 'd be happy to provide a spreadsheet, except since I complained they 've made unavailable previous transactions, and in fact, I ca n't see my complete transaction history since I bought the card on their site. I 'll upload - versions of my " complete '' transaction history, - from the day of my first complaint, -/-/- and - from today. You 'll see that they allow me very little access to my own information, most likely as a way to ensure that I do n't see what they 're doing. The fact is, the -/-/- statement goes back to -/-/-, and before that I paid off every single bill in full every month. Combining these - documents should make the current discrepancy clear.
JPMorgan Chase customer in Washington
Dec 01, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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