Review and analysis of over 644 consumer complaints
| Empowerment Ventures, LLC |
| U.S. Bancorp |
| Comerica |
| NetSpend Corporation, a TSYS Company |
| Capital One |
| Bank of America |
| Citibank |
| Google Inc. |
| PayPal Holdings, Inc. |
| JPMorgan Chase |
| First Tennessee Bank |
| Amex |
| PayPal |
| Blackhawk Network Holdings Inc. |
| Company | Complaints |
|---|---|
| Empowerment Ventures, LLC | 135 |
| Amex | 108 |
| PayPal | 76 |
| NetSpend Corporation, a TSYS Company | 74 |
| Citibank | 64 |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account March 11, 2017 - Received an un-solicited card in the mail. Could not reach a person to resolve the matter. All calls went to machines.... |
Wells Fargo & Company Prepaid card managing, opening, or closing account March 7, 2017 - I purchased - - Gift Cards from Wells Fargo & Company, and loaded $200.00 on each with a $4.00 fee, totaling -. Upon realizing that the card did not work at retailers I was led to believe it would work at, I attempted to have my remaining balance ( the full $400.00 ) returned to me. I did not seek to have any associated taxes or fees refunded. I was told by a Customer Service Representative that the best they could do was offer me 65 % of my remaining account balance. I attempted to complete this refund within 48 hours of the initial purchase, and had my receipt from the initial... |
Synchrony Financial Prepaid card managing, opening, or closing account February 23, 2017 - Throughout the course of the last 4 years I have received prepaid Visa Debit Cards as a bonus for purchases I have made. Because I live in - and was unable to use these cards they expired. The total amounts are approximately $300.00. I tried contacting the issuer of the cards and was advised that they are unable to extend the expiry and that I was basically out of luck. I am respectfully requesting your assistance. Feel free to contact me so I can provide you with the necessary information. - -... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account February 21, 2017 - I bought a NetSpend Prepaid card lost it before opening it they would not assist me in refunding my money already put on the card... |
Citibank Prepaid card managing, opening, or closing account February 18, 2017 - I returned several items to my local Home Depot on -/-/2016. The receipt I was given showed - separate credits, apparently because I 'd used different cards for the purchases. However, although - of the credits did appear on my Citibank Visa ( for $160.00 ), the other - credits ( for $25.00 & $39.00 ) were apparently credited to - different prepaid Visa cards. The problem is that because the - prepaid Visa cards had already expired at the time the credits were issued, there is no way at all for me to access the funds on the card. I did call both gift card issuers and the... |
Citibank Prepaid card managing, opening, or closing account February 18, 2017 - I had purchased a set of - Good Year tires for my car from - - dealership in - WI. At the time - or - - was offering a $100.00 rebate for the purchase of a set of tires. Good Year was also offering an $80.00 rebate for the particular tire I purchased. The same rebate would have been $160.00 if I had used my Good Year credit card to pay for the tires. - - - - - purchased a prepaid credit card from Citi to put this $100.00 rebate on. Good Year had also purchased a Citi prepaid card for $80.00. After receiving the cards I had misplaced them and though... |
U.S. Bancorp Prepaid card managing, opening, or closing account February 2, 2017 - I was issued - prepaid " Reward Cards '' from ELAN Financial Services / U.S. Bank for opening a couple of credit cards for clients while working for - -. I received - cards in the mail in - -. Card - was supposed to be pre-loaded with $20.00. Card - was supposed to be pre-loaded with $40.00. I have never received this $60.00 in full. When the cards arrived, neither of them had the correct balance that I was told they would have. The card with $20.00 was reduced down to $0.00 due to " inactivity fees '' before the card was ever received or activated because... |
Citibank Prepaid card managing, opening, or closing account January 25, 2017 - I received a prepaid debit card # - thru CITIBANK. The card was issued on -/-/- and the plastic card listed an expiration date of -/-/-. I believe that this violates the Credit CARD Act of -/-/-, which requires a 5-year period of use. I have reached out to the telephone number on the back of the card ( - ) and was routed to a company called " Prepaid Services, '' - - -, -, PA, -. I explained that I need the card to be reissued because the stated expiration date was not in accordance with the time period required under state and federal laws ( the card has no... |
Citibank Prepaid card managing, opening, or closing account January 6, 2017 - I purchased a set of tires at Goodyear and selected the tires because of the advertised rebate of $140.00. The rebate came in the form of a prepaid VISA debit card issued by citibank. However, the card expired 6 months after it was received, and citibank says that the balance on the card has been forfeited. I called the customer service number at - and was told that nothing could be done. There was no prominent disclosure of the fact that the entire rebate would be forfeit if the card was not used by the expiration date. That was $140.00 in rebates that is now gone. Furthermore, the d... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account January 4, 2017 - I have been with Netspend for over 2 years in which I mainly used for direct deposit from my company and to pay my rent. I had 2 inaccurate charges on my account so I disputed boh as suggested by the agents that assisted me over the phone. -/-/- my account was closed without proper communication to me. I called them and asked why my account was closed the lady stated suspicious activity and stated a check will be in the mail and it takes 10 business days. -/-/- my rent is due and then after the - it 's considered late and an eviction can be filed plus late fees. I asked if the che... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account December 22, 2016 - This company is very crooked. I am a - for someone and this company closed my account as soon as my direct deposit hits the account. ROUTING ) # : - ACCOUNT # : - DIRECT DEPOSIT. causing my bills to be late and maybe a eviction. Thanks - - -... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account December 14, 2016 - Netspend put my tax refund on a card. When I used it at - store to buy a - ticket, Netspend blocked the card from me using it claiming possible Fraud, What resulted was months and months and months and money spent at - - trying to jump through every hoop to prove I was owner of the card and that no fraud had occurred by emailing, calling, faxing THAT RESULTED IN THEM KEEPING ALL MY MONEY .... IN THE END, THEY SAID THEY RETURNED IT TO THE IRS ... but the IRS says they have no such return. The amount was approx. $1800.00 ... but since we lost our apartment, my car, our marriage, ou... |
U.S. Bancorp Prepaid card managing, opening, or closing account December 13, 2016 - US Bank will not allow me to close the account. They told me that if I close the account the funds would stay on the card and that I can not get a check or have the balance of the card transferred by ACH to my checking.... |
Amex Prepaid card managing, opening, or closing account December 9, 2016 - We have used the American Express Serve card for quite sometime having our payroll direct deposited on this card. We recently noticed a recurring monthly transaction that we did not recognize. Upon further investigation, it was discovered that - the merchant for our cell phone purchase, deceptively had us agree to cell phone insurance through - that we specifically stated at the time of purchase that we did not want. The - told us merchants sneak the agreement in with the other required signatures during purchase - so they are even aware of the deception and would not refund the charg... |
Amex Prepaid card managing, opening, or closing account December 7, 2016 - Amex Serve has a policy of holding a consumers funds 7 days after a transaction is cancelled. They claim to not have the ability to release the funds even if you submit proof from the merchant that the transaction has indeed been cancelled. I submitted a complaint within the last 3-4 weeks and received a vaguely worded response that in no way addressed my concerns. While I 'm quite sure this practice is not illegal, it is a great inconvenience to the consumer.... |
Amex Prepaid card managing, opening, or closing account December 2, 2016 - Closed and pulled money from the account to make it a zero balance. Had told me prior on the phone that they would send a check for the amount of the account. After months of not receiving a check, I called them again and the representative told me that the account was permanently closed and the money returned to where it came from and that I would not be receiving a check. She could give me 'no further information '.... |
Citibank Prepaid card managing, opening, or closing account December 2, 2016 - I had a " Thanks for Sharing '' card from Macy 's with $94.00 on it that Macy 's is unable to release funds for. The card was received in - and does not have an expiration. I was charged $25.00 to enroll in this rewards program, and the funds were earned as 10 % of purchases made in - on my Macy 's card. While they can see the funds on the card and say it has n't expired, there is a block on the card as they need to activate it via the card that accrued the points, however they are unable to find my Macy 's card in their system as its been inactive too long. After several attempts wi... |
Wells Fargo & Company Prepaid card managing, opening, or closing account November 28, 2016 - Wells Fargo opened an account without any type of authorization from me. I do n't use any of their services ; I have no pre-existing relationship with them. I received a pre-paid debit card from them earlier in -. It would appear that Wells Fargo needed to meet some type of quota and is fraudulently opening accounts in people 's names without authorization from them. It does n't appear that someone outside of Wells Fargo opened this up because it 's a pre-paid card and it was delivered to me and not somewhere else.... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 18, 2016 - I received a RUSHCARD in the mail this week. I did not apply for the card. I 've tried contacting the folks at Rushcard - and they insist they ca n't close the account unless I provide my date of birth, social security number and Email address. I refuse to give them this information. I will only release my full name and the card number. How do I get them to close my account without providing privacy act information?... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account November 15, 2016 - Netspend sent me an unsolicited prepaid debit card. Advising that everyone is guaranteed approval and advising of immediate access to the funds deposited to the card. I 'm a - and my school refund was deposited to the card. I tried to activate the card and was advised that they needed to verify my identity by providing my ssn, address, dl #, dob and phone # which i gave. They adv. That i did not pass verification due to the address even though i gave the address where the card was sent. They Then requested a copy of my dl, ssn, a bill, which i sent.and had to wait 6 business hours for revie... |
PayPal Holdings, Inc. Prepaid card managing, opening, or closing account November 11, 2016 - My Current PayPal account is -- this account has $170.00 available funds ; Opened in good standing since - -. Account limitations have been placed on this account and it has been completely frozen I 've been told misinformation as to why my account is limited. I 've spent hours on hold and on the phone only to get nowhere. They just repeat themselves, transfer you and repeat them themselves, than put you on hold until you 've been on the phone an hour only to be disconnected.. FIRST THEY said my account is limited to customer complaints of not receiving merchandise.. Than t... |
Citibank Prepaid card managing, opening, or closing account November 11, 2016 - I have a prepaid Citi Visa debit card from -, - - which expired with $50.00 on it on - 2016. According to the Consumer Financial Protection Bureau, this card should be replaced with a like card or a check. I contacted Citi Card Services on - - - to ask for a replacement card - with the instructions on the CFPB website. I spoke to - ( employee ID : - ). He said they would not honor the card or issue a replacement regardless of what the CFPB said. The address he gave for Citi Credit Services was - -, Pa -.... |
Amex Prepaid card managing, opening, or closing account November 8, 2016 - I was issued a refund for some gifts i recieved as a house warming gift on -/-/2016 onto my temporary american express serve card ending in - the merchant released the funds two days later and - has refused to realease the funds back to me it is now - - and i have yet to have access to my funds i was promised a resolution by - - th and still nothing! I would like to expell all my funds and close this account... |
Amex Prepaid card managing, opening, or closing account November 4, 2016 - Bluebird debt card is refusing to transfer Close bluebird I kill my $170.00 into my open bluebird account I have called a number of times and it still sitting in the closed account all do too sprints cell phone service criminal activity. After 5 1/2 months and telling to go executive supervisor at - cell phone service that that card is been closed they still sent that to the close the bluebird account. I will either have to file a federal lawsuit against the Bluebird if I do n't get satisfaction in 24 hours... |
Incomm Holdings, Inc. Prepaid card managing, opening, or closing account November 4, 2016 - Bought - - - cards ( - transactions back to back $1000.00 each for - $500.00 cards ) at a - on -. Used -. Have done this many times in the past. Charge posted to -. - of - cards failed to activate. - card, although not used as of this time, appears active with access to the full $500.00. Called -/Incomm cust service immediately, within one hour of purchase - usually activated within ten minutes. After a very long hold to reach a human, got the run-around saying system error, problem will be fixed in 2 hours, we can not even access your card infor... |
Amex Prepaid card managing, opening, or closing account November 4, 2016 - I purchased an American Express Serve prepaid card from -. The temporary card was activated successfully in-store and I loaded money into the card. This temporary card is supposed to be registered on the AME- website to get a permanent card. However, I tried many times and everytime after I fill in all my information and card information the system says " Sorry we are unable to approve an account to you ''. The customer services are totally useless. They do nothing but keep saying that they do n't know but the " possible '' reason is that the system can not verify my identity. But I 'm 100 ... |
Amex Prepaid card managing, opening, or closing account November 2, 2016 - I have had an account with Amex Serve since -/-/2016, My direct deposit has come in later and later every week for the past 4 weeks and I am paid every week Wednesday. I spoke with a representative on today who informed me that my direct deposit will not process to my account until after my pay date. I spoke with the supervisor - and she nor the representative were able to provide a valid reason why my deposit would come in late. I request to speak with someone that was able to actually assist me and the supervisor - informed me there is no one able to assist me. Now, I will have no ga... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 1, 2016 - I called Rushcard to dispute a charge on my account. The woman said it would take approximately 90 days to handle the dispute. She said it would be faster to get my daughter to give me the $88.00 back which was the charge amount, because it was from her insurance making the charge to my account. I had previously paid my daughter 's Insurance the month before and apparently the insurance company had went ahead and took out her insurance charge again the next month. Then the woman proceeded to say that she had to cancel my card and that it was standard procedure. I told her that she could not ... |
Blackhawk Network Holdings Inc. Prepaid card managing, opening, or closing account October 24, 2016 - They closed my card account and did n't give me a reason. Now they are going to charge me money to send me a check for the remaining balance. They have not presented any other way for me to receive the money without paying them a fee.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 20, 2016 - Brinks Prepaid MasterCard failed to replace a stolen card and refused a deposit under the - act of 1999... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 19, 2016 - I was sent a unsolicited pre-paid Mastercard Debit with my name on it from an organization called netSpend, - - -, - T- -, supposedly associated with a bank named " - '' I did not ask for or apply for this card. It appears to be a fully functioning card ( except for activation ). I do not want cards that are linked to my identity being sent out without me having applied for or requested a card. I see this as potentially putting my identity or my financial security at risk. This is a lousy practice and should not be allowed.... |
Amex Prepaid card managing, opening, or closing account October 8, 2016 - Unable to open an account. I purchased an American Express Blue Bird pre-pay debit card at -, paid $5.00 for the card, and loaded $5.00 onto the card, with the intent of having the company send me a Permanent Card. The paperwork with the card says to register at - I followed the directions and went to that site, entered all of my personal information, including my social security number. Each time I did this process, the page would respond slightly different, and sometimes would prompt me with verification questions relating to my vehicles, which looks like a normal verification pr... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 5, 2016 - I gave a NetSpend Debit - card to my - year old daughter as a gift. The amount I purchased was $120.00 There was an additional fee of -, so the total paid by me was $120.00. When my daughter called to activate the card the service representative requested her social security number and her drivers license number. She gave the service representative this information and only to be told that they could not verify her identity and the card could not be activated. Calls to NetSpend 's customer help line - does not provide access to any customer service rep. The caller is cut of... |
First Tennessee Bank Prepaid card managing, opening, or closing account October 5, 2016 - Around -, I moved into a new apartment. After changing my address, my First Tennessee Bank - Card ( Prepaid debit ) was locked for security reasons. I called in shortly after to unlock my account, and it had to be escalated to a security team. I never heard back from them about this, but my account remained locked. In late -, I called back in to try and get this issue settled - and for all. They, once again, escalated my account to the same security team. I was told to call back after 5 business days to see what updates had been made on my account. A week or so later, I called ba... |
Synchrony Financial Prepaid card managing, opening, or closing account October 5, 2016 - For inaccurate reporting and failing to properly investigate in the allowed time frame by the Fair Credit Reporting Act.... |
Citibank Prepaid card managing, opening, or closing account October 3, 2016 - This is about a gift card. The cfpd site says they should be good for 5 years?? Had this card for not even close to a year. It expired on -. I called CITI on -/-/16 and they pretty much said, tough luck it is no good. Its not that is much $ , but the gift card was only some months old.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 2, 2016 - netSpend refused to activate pre-paid gift card, asked us to send them social security cards and marriage license in order to activate. This was all for a $100.00 pre-paid card that was a gift. Froze account and refused to do anything unless we met their demands.... |
PayPal Holdings, Inc. Prepaid card managing, opening, or closing account October 2, 2016 - On - -, 2016, Paypal closed my account without any valid reason. The following message is displayed right after I logged into my Paypal account : ***** We recently noticed an issue with your account. To see what you can and ca n't do while your account is limited, go to the Resolution Center. Why is my account access limited? Your account access has been limited for the following reason ( s ) : - -, 2016 : We need a little bit more information about some money you recently received or withdrew. ( Your case ID for this reason is -. ) This limitation can not be appealed. *****... |
Amex Prepaid card managing, opening, or closing account September 27, 2016 - I reported this to the office of the MN State Attorney General and they have suggested I also report it to you : American Express Customer Relations -, UT - I requested a card at -, which has not yet been received. So, I went to - and purchased one in the store and put $300.00 cash on it. - on -/-/2016 TC # - AME- BB - $5.00 on receipt The physical card 's packaging UPC is - Card # - Valid Thru - CID - Because the one I requested online is associated with my phone number, I ca n't set the physically purchased one up online for my personal management.... |
Wells Fargo & Company Prepaid card managing, opening, or closing account September 26, 2016 - I had a wells fargo gift card worth $500.00 which i lost, ( remaining balance was about $480.00 ) I reported it lost -/-/-. I called in to report and completed the verification and requested a cheque for the balance to be issued. I was informed of the $15.00 fees for the cheque to which i agreed. However it has been 4 months and i still have not received the cheque. I called in -/-/- as well as -/-/- to check on the status and was assured that the funds have been processed and cheque would be sent out shortly. Now, as i try to follow up, I am being asked to verify the tr... |
Google Inc. Prepaid card managing, opening, or closing account September 22, 2016 - It has been an ongoing problem with Google, Inc regarding the Google Playstore credit available on my account. I have contacted Consumer Finance Bureau and filed a complaint on - - - with the complaint number Case number : -. To give a brief overview of what is going on, I have purchased Google - gift cards worth $2000.00 from - Store in - - with an intention of buying Google Devises from the - website. I was later confirmed that - credit can not be used to buy devises and I was told by the customer service that they would add the credit to my google account "... |
Citibank Prepaid card managing, opening, or closing account September 17, 2016 - I called the phone number to activate the card. It prompted me to enter a pin. I entered the pin. When it prompted me to confirm the pin, the line went quiet. The message said it was unable to activate the card. I called back and had the exact same experience. My phone had full bars for reception. Citi is making it very hard or impossible to activate their card. The activation phone number is -. This is a prepaid debit card issued by Citi on behalf of - -.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account September 17, 2016 - I received a netSpend gift card for my birthday from my sister. When attempting to activate this card it asked for several pieces of personal information including my social security card. I have received other gift cards that did not require any personal information at all to activate it. I called an inquired why this is, they did not offer a reasonable explanation except to say it was for my security. If that was true they would not ask. Each time you give someone your social security number out increases the chances you will become a victim of credit fraud. I had no idea how much was on... |
Capital One Prepaid card managing, opening, or closing account September 14, 2016 - I 'm supposed to receive - visa cards of $12.00 each as a mail-in rebate for my purchase at Kohl 's during thanks giving last year. However I received only - and i have been following up with Kohl 's customer support multiple times ( in -/-/-, -/-/-, -/-/- and -/-/- ). Every time I call them, I 'm told that the - card has been dispatched again and I will have to wait for another 20days to receive it, which I never received. They dont give me a choice to speak to someone senior in the department to resolve this issue. I have screen shots of all chat conversations ... |
Citibank Prepaid card managing, opening, or closing account September 13, 2016 - Citi 's online form for transferring funds to my bank account consistently reports that the system is unavailable. Calls to Citi customer service result in requests for a transfer request via fax, which are consistently rejected due to " incomplete information '' but the agents are unable to say what information was lacking.... |
Bank of America Prepaid card managing, opening, or closing account September 9, 2016 - I closed my secured credit card account with BOFA on - -. I spoke with a representative who told me that processing time would take 14 days at which point the prepaid funds in that account would be deposited directly into my checking account. Apparently a physical check was issued to my address on file ( which was incorrect ). I was not contacted and told that a check would be issued instead of a direct deposit into my bank account. After 18 days of not receiving my money, I contacted secured credit services and spoke with another representative who informed me that they would have to pu... |
Citibank Prepaid card managing, opening, or closing account September 7, 2016 - CITIBANK said I had a " bankruptcy and your account was included in the filing ''. There is nothing on my credit like this that has been reported in the last 20 years or more. If this is true, then it is in direct conflict of the credit reporting laws, that a major institution can hold credit items against you that may or may not have occurred 20 years ago. I did file bankruptcy once, about -/-/--/-/-, but I bought a home, receiving a mortgage in -/-/-. Since then there is nothing other than some old medical bills from -/-/- when I became -.... |
Citibank Prepaid card managing, opening, or closing account September 7, 2016 - I received - prepaid citi debit cards as a gift from my employer. Unfortunately I misplaced the cards and did not find them until a week after they expired. I contacted the agents at - who claim the funds have been " forfeited '' and can not be reissued. The URL is -. It is a Visa debit card. According to the page at : - it looks like I should be able to get reissued funds, however the agents claim it is not possible.... |
Amex Prepaid card managing, opening, or closing account August 27, 2016 - I 've had a Serve One VIP prepaid card issued by American Express for several months. It was an attractive card due to its low fees and ability to safely load cash at many locations outside traditional banking hours, as well as the ability to transfer that money to my other out-of-state bank accounts with pre-existing debited bills. However, I received notice on - - that my account was being being shut down and could no longer load my money. There was no notice, no explanation given, and no recourse offered whatsoever. I attempted to contact Serve for further information and was denied... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account August 20, 2016 - I requested a prepaid debit card from -, which is issued by NetSpend, so that I could have access to my funds paid to me by -.I was denied the card, because NetSpend is saying I owe them $72.00, and would not give me an explanation as to why I would owe them money owe a prepaid debit card.I donot owe these people any money, and I need to know why they are saying I do? I believe this a scam.I ask them to send me an explanation, he refused?... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account July 6, 2016 - Tried to activate a prepaid card with netSpend, they wanted me to submit paper proof of drivers license, birth certificate and social security card. No other service has ever asked for that when activating a PREPAID card. Then I could n't get a refund, they made the card a one time use, did n't get the fee I paid for the card back just the money I loaded.... |
Citibank Prepaid card managing, opening, or closing account July 6, 2016 - I purchased - appliance and I submitted rebate forms to get $200.00. I received citi - debit card. The card expired and I contacted the customer service and they told me they can not do anything about it. Prepaid debit of $200.00 disappeared! Can they do that?... |
Citibank Prepaid card managing, opening, or closing account July 3, 2016 - I received - citibank ( prepaid.citi.com ) gift cards for my - tax return. The citi website is nearly impossible to navigate with circular links that return you to the home screen. I had to create - accounts to access the - cards I received, meaning that to check the balance on both cards I had to logout, clear my cache, and log in again ( or use - different browsers ). The system froze while I attempted to access, again preventing me from accessing my funds. Finally, there is no way to see your entire balance so while I know I was charged a $3.00 maintenance fee -/-/2... |
First Data Corporation Prepaid card managing, opening, or closing account July 1, 2016 - I have a paycard through ADP. The card is issued by my employer. I had not used the card in over - years. The department I am in now started to use the card again. I had lost my previous card so I had to call to get a new one issued. First they wanted to charge me a fee, which they can not do since this is a payroll card issued by my employer. I called a second time and again they wanted to charge the fee, but the agent I spoke to agreed to waive the fee and mail me a new card. I also updated my address with her. She advised that the card would be mailed. Over - weeks later, there is st... |
Citibank Prepaid card managing, opening, or closing account June 29, 2016 - I have a Citi Visa Debit card that I believe I received as part of a promotional offer. I no longer have the paperwork that came with the card. I had not used the card and it was misplaced during a move last year and the card expired -/-/2015. According to my research and based on information on the CFPB site : " The funds on a gift card will be good for at least five years, even if the physical card expires at an earlier time. If your card expires and there are unspent funds on it that have not expired, the issuer may give you a replacement card or give you the money by another means, suc... |
Citibank Prepaid card managing, opening, or closing account June 22, 2016 - I misplaced a rebate card issued by Citi for tires I purchased in - of 2015. When I located the piece of mail and opened it I found the card expired a week earlier. I called Citi to get a new card and was refused being told they - the balance as of the last day of -. The card was for $70.00.... |
Blackhawk Network Holdings Inc. Prepaid card managing, opening, or closing account June 16, 2016 - My account got locked because the company changed the policy and started locking accounts automatically for any transaction over a $1000.00. I have not been able to use the account for months. I requested the account to be closed and the funds to be returned to me. After submitting all the requested documents, the company representative gave me 30 day deadline before the check would be issued. It has been over 2 months since and the account remains open and the crooks continue charging me monthly fees.... |
Incomm Holdings, Inc. Prepaid card managing, opening, or closing account June 15, 2016 - I purchased a total of - gift cards with a value of $490.00 on each card + $4.00 fee each at - -. The - cards were split between - transactions of - cards each, including fees each transaction was $2900.00 - - * - + - ). My - transaction of - cards, all - cards showed as not activated. - did a refund of the - cards ( - $2900.00 ) that did not activate and did a repurchase of - cards for $2900.00 on a - transaction since the - transaction all cards showed as not activated. Technically - cards at $490.00 each were purchased ( t... |
First Tennessee Bank Prepaid card managing, opening, or closing account June 13, 2016 - On - -, 2016 my First Tennessee - - debit card ( - ) was closed without notice or reason. I received an email from the company stating they will hold my money for 30 days, and then issue a refund.... |
First Tennessee Bank Prepaid card managing, opening, or closing account June 13, 2016 - I have a prepaid First Tennessee Bank Prepaid " Companion Card '' -. On - -, 2016, the account was frozen, shutdown and suspended for exceeding load limits that were not published in the terms and conditions of my cardholder agreement. After multiple calls I was promised my funds would be returned to me promptly. On - -, First Tennessee Bank indicated that the remaining balance of $4900.00 had been mailed to me as a check. Despite this I have received no check in the mail to date ( -/-/2016 ). I have made multiple calls to First Tennessee bank with no resolution. My most... |