NetSpend Corporation, a TSYS Company Prepaid Card Complaint

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Managing, opening, or closing account California

I gave a NetSpend Debit - card to my - year old daughter as a gift. The amount I purchased was $120.00 There was an additional fee of -, so the total paid by me was $120.00. When my daughter called to activate the card the service representative requested her social security number and her drivers license number. She gave the service representative this information and only to be told that they could not verify her identity and the card could not be activated. Calls to NetSpend 's customer help line - does not provide access to any customer service rep. The caller is cut off after a few minutes even after providing requested personal information. An email to NetSpends Customer service address has gone unanswered.