Incomm Holdings, Inc. Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Incomm Holdings, Inc. Prepaid card department,

General purpose card Managing, opening, or closing account Georgia

I purchased a total of - gift cards with a value of $490.00 on each card + $4.00 fee each at - -. The - cards were split between - transactions of - cards each, including fees each transaction was $2900.00 - - * - + - ). My - transaction of - cards, all - cards showed as not activated. - did a refund of the - cards ( - $2900.00 ) that did not activate and did a repurchase of - cards for $2900.00 on a - transaction since the - transaction all cards showed as not activated. Technically - cards at $490.00 each were purchased ( though charged for - see receipts ) with - being returned, leaving - cards that I should have active with funds on them. I 've sent my receipts from - -, including the electronic sales journal that - ( the store manager ) of - - provided to support what happened. InComm says - cards were used at the United States Post Office, which I did. - cards $2900.00 ( $ - + $ - ) are unaccounted for per the receipts I 'm providing that shows I was charged for - cards at $2900.00 x - = $8900.00. Per the receipts, where is the missing - cards/funds? I would like my funds for the missing - cards ( not activated ) refunded to me in the amount of $2900.00.

Incomm Holdings, Inc. customer in Georgia
Jun 15, 2016

* Source: CFPB Complaint Database

Incomm Holdings, Inc. response to complaint:
Closed with explanation

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