Citibank Prepaid Card Complaint

Citibank Prepaid card department,

General purpose card Managing, opening, or closing account Connecticut

I misplaced a rebate card issued by Citi for tires I purchased in - of 2015. When I located the piece of mail and opened it I found the card expired a week earlier. I called Citi to get a new card and was refused being told they - the balance as of the last day of -. The card was for $70.00.