NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Managing, opening, or closing account

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Managing, opening, or closing account Oklahoma

Tried to activate a prepaid card with netSpend, they wanted me to submit paper proof of drivers license, birth certificate and social security card. No other service has ever asked for that when activating a PREPAID card. Then I could n't get a refund, they made the card a one time use, did n't get the fee I paid for the card back just the money I loaded.

NetSpend Corporation, a TSYS Company customer in Oklahoma
Jul 06, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

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