Amex Prepaid card department,
General purpose card Managing, opening, or closing account New Jersey
I was issued a refund for some gifts i recieved as a house warming gift on -/-/2016 onto my temporary american express serve card ending in - the merchant released the funds two days later and - has refused to realease the funds back to me it is now - - and i have yet to have access to my funds i was promised a resolution by - - th and still nothing! I would like to expell all my funds and close this account
Amex customer in New Jersey
Nov 08, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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