PayPal Holdings, Inc. Prepaid Card Complaint

PayPal Holdings, Inc. Prepaid card department,

Gift or merchant card Managing, opening, or closing account Indiana

On - -, 2016, Paypal closed my account without any valid reason. The following message is displayed right after I logged into my Paypal account : ***** We recently noticed an issue with your account. To see what you can and ca n't do while your account is limited, go to the Resolution Center. Why is my account access limited? Your account access has been limited for the following reason ( s ) : - -, 2016 : We need a little bit more information about some money you recently received or withdrew.


***** The recent money Paypal indicated in this message, which I received, were around $100.00 from cashback portal websites like -, - etc, and every single cent is traceable by its transaction name and source. I did withdraw them to my own checking account, however, I do not think it violated any Paypal 's policy or national laws after I carefully read Paypal 's terms and conditions and related regulations. Paypal closed my account with such groundless excuse and refused to further review my account, I tried to call in and email them via messages, explained everything patiently, but all I got were nothing but templates. Because of Paypal 's closure of my account, all of my eBay gift cards that are linked to Paypal are unusable. Even after calling in or emailing, Paypal still refused to unlink my eBay gift cards or return my money. I talked with eBay and they asked me to refer to Paypal for this issue, and I think eBay is right since it is Paypal that holds my money. Paypal has been doing this kind of illegal holding of one 's money all the time and I think it should be brought to attention.