NetSpend Corporation, a TSYS Company Prepaid Card Complaint

Gift or merchant card Managing, opening, or closing account

NetSpend Corporation, a TSYS Company Prepaid card department,

Gift or merchant card Managing, opening, or closing account Texas

I received a netSpend gift card for my birthday from my sister. When attempting to activate this card it asked for several pieces of personal information including my social security card. I have received other gift cards that did not require any personal information at all to activate it. I called an inquired why this is, they did not offer a reasonable explanation except to say it was for my security. If that was true they would not ask. Each time you give someone your social security number out increases the chances you will become a victim of credit fraud. I had no idea how much was on the card ( it was a gift ) apparently just asking for the balance costs - cents each time you ask. So when I asked it had a balance of $24.00. Each time the card is used there is a fee charged. $1.00 to run as debit and $2.00 to run as credit for each transaction. This company is unscrupulous in their business practices and I have to wonder how they are able to do business in this country. To anyone who reads this I would not use this company for anything!!!

NetSpend Corporation, a TSYS Company customer in Texas
Sep 17, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

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