Review and analysis of over 244 Other Bank Product/Service complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 244 official complaints related to Other bank product/service. Out of the 244 consumer complaints against Wells Fargo & Company, 15% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 80% were processed in a timely manner. 10% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - An unauthori zed Personal Line of Credit was opened by Wells Fargo. The y were contacted, admitted fault over phone, closed account, and opened another unauthorized line of credit. It is char ging 8 percen t interest and deducts $65.00 out of my account automatically without authorization. They have been contacted over the phone and in writing but will not resolve the problem.... |
WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - This is a complaint agains t Wells Fargo Mo rtgage. We applied for a mortgage modification in - or - , 2016 t o reduce our payments. The file was complete sometime in - and the modification was approved according to a phone call in - , 2016. I repeatedly inquired by email where the documents were for us to sign, which would have included the exact payment amount, etc. They did not arrive as anticipated. Subsequently they disallowed the modification because I " had not agreed to it. '' They had mailed all of the paperwork to the wrong address, which the post office forwarde... |
Wells Fargo & Company Bank account or service account opening, closing, or management April 12, 2017 - I have several issues with my account, accounts with Wells Fargo. So I do n't know where to start. First was -/-/--/-/-. Was online got email about online bill paying, thought this seems good idea. Signed up few minutes later got email from " lender '' offering me a loan. Should start from beginning. Month ago landlord wants sell home we live in. We decided try getting mortgage thru our bank, Wells Fargo. Well we was denied, no worries I thought. I had few issues with credit scores needed attention. So I tried getting personal loan, well I was denied. Now im wondering what really go... |
Wells Fargo & Company Bank account or service deposits and withdrawals April 10, 2017 - I made maybe - Credit Card transactions Total and Wells Fargo Cancel My Credit Card and send me a New One two my Moms Minnesota Address the Problem is I 'm a refugee living in - and have no way two receive the credit card. This is the 3rd Time in the Last year Wells Fargo Sent me a new Credit Card. Theres - Refugees in the World and the Banks want two Just send them new Credit Cards when they do n't live in the Same Country Subject : Your card has shipped From : Debit and Prepaid Cards -/-/2017 - Contact Us Your new card is on the way We have shipped your new Wells Fargo De... |
Wells Fargo & Company Bank account or service deposits and withdrawals April 7, 2017 - 1. We have opened and have been using checking and savings accounts with Wells Fargo Bank. 2. Recently, we have started noticing evidence that all of our accounts with Wells Fargo have been controlled by the National Security Agency from the time we opened our accounts until now ( as of -/-/- ). 3. National Security Agency decides what transactions will be approved at what time in our accounts with Wells Fargo. 4. We have also uncovered evidence that National Security Agency has been - our family as you read this. This led us to the discovery with respect to Wells Fargo Bank. 5... |
Wells Fargo & Company Bank account or service account opening, closing, or management April 6, 2017 - In - I cosigned a loan from Wells Fargo for my wife 's college tuition. I was - - military and was given the 5.9 % rate guaranteed under the Soldiers and Sailors relief act. While on - to -, Wells Fargo put the interest rate at nearly 10 % without notifying my wife or I. The loan was on automatic payment and I only noticed the change while attempting to pay off the loan in -. Wells Fargo has received full payment of the loan and I believe, wrongfully collected interest on the loan.... |
Wells Fargo & Company Bank account or service account opening, closing, or management April 6, 2017 - I authorized a Wells Fargo - account to be opened in my name with my previous employer. When I terminated my employment I had meant to keep the account open until the FINAL employer match was deposited. I started receiving letters stating a 'forced IRA ' was opened in my behalf. Whom authorized this? I was n't given a time limit on rolling the money into an IRA. Assuming the money was still in my original - I called Wells Fargo to get a check remitted to my current bank where I 'd opened up an IRA account for the retirement money. I was told that the - was still open, but the money wa... |
Wells Fargo & Company Bank account or service account opening, closing, or management April 2, 2017 - I received Wells Fargo Credit Card without my consent/request couple of years ago. I have taken this complaint to wells fargo bank location in Maryalnd, but they did not accept the complaint, and I ended up having the card. Now until recently when I read about Wells Fargo fraud complaint I realized that this is about the same incident happened with me and I should report this.... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 23, 2017 - Opened a merchant account with Wells Fargo years ago, however, was not expecting the myriad of fees to follow to include a $10.00 fee for not checking my account online monthly, a $25.00 fee for non-compliance although I stopped using their service in -/-/2016, and a $35.00 minimum fee whether I process transactions or not. Was recently told that the cost of canceling this account is $500.00 which I do not have. Their service is also extremely complicated and redundant as I have to log into several seperate sites to maintain my account ; compared to the other third-party service that... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 11, 2017 - Wells Fargo took my payment of $1100.00 from my - account which is more than the payoff amount for the principal for my mortgage. ( $1000.00 ) which I received in the mail after the eft had already been completed on -/-/2017. The money is gone from the - account, but Wells Fargo has the payment listed as 'unapplied '. Why did n't wells Fargo just pay off the principal with the escrow balance of $1700.00 and send me a check for the balance they owe me, and the closed mortgage paperwork? This is being done BEFORE THE MATURITY DATE OF -/-/2017. WELLS FARGO NOW OWES ME THE ENTIRE... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 11, 2017 - I opened a business bank account and later I decided to open a merchant account. I was n't informed that the bank decided to open a merchant services account. this included a 36 month credit card machine lease, # 2 included gift cards and credit card machine. I DID not ask for merchant services. I even got my business name changed and also my name was changed five ( 5 ) times. Two people were on a business billing statement. They even sold my fruadulant accounts off... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 8, 2017 - Wells Fargo is refusing to use existing info sent them in connection with the Estate of my Aunt, - and her Stock Account # -. On -/-/2017 I sat with W.F. representative -, at -, DE Office, who helped me fill paperwork for Stock ( -. ) sale ( - ), valued at about $ -.Included were Letter of Administration proving Estate establishment, an IRS Employee #, proof of existing Stock Certificate issued by her employee, - , - Medallion Stamps from my bank WSFS, and proper/necessary W.F. Forms. They all were mailed, by courier, that day to W.F. Shareowner Services. On -/-/... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 7, 2017 - Wells Fargo has been incredibly deceptive and intentionally confusing. To summarize, they have mailed me two letters confirming a so-called late payment was removed, and also verbally confirmed over the phone recently that it was removed ( listen to the call to hear the deception! ). It has not been removed, which is certainly deceptive and clearly unfair practices. The letters they mailed noting that it would not be reported reference the account ending in -. -My Wells Fargo account number CHANGED after -/-/-, due to a LOST CARD to the account ending in -. -The late payment r... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 6, 2017 - My car was repossessed. The bank still reports this after the statue of limitations... |
Wells Fargo & Company Bank account or service deposits and withdrawals March 4, 2017 - Wells Fargo refused the release estate account money, with a surrogate form and a death certificate. They insisted I needed an EIN, even though I have an estate account with - - - - -. This is after they lost the POD paper work that would have allowed me to withdraw the funds as the beneficiary.... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 3, 2017 - On -/-/-, we receive notice from Wells Fargo that we had to close all of our accounts in 35 days. We have no idea why. All they would say to us is that we are not beneficial. Wells Fargo purchased the bank that carried the original accounts. We had a question about the exorbitant fees charged for cash deposits. They set us up with a separate checking account for our cash deposits so that we could write a check to our business account without being charged fees. On a separate occasion, I had a meeting with two of the bankers ( I called them wolves ) who tried to frighten me into letting th... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 28, 2017 - Wells Fargo refuses to send me loan statements to an account for which I am the legal payer. Wells Fargo also refuses to grant me online access to the account. Bank continues to send damaging reports to the credit bureaus regarding this account and refuses my request to remove the damaging reports. I am unable to manage the account accitvities without statements or access to the account. All of the above listed events amounts to the bank acting in bad faith. This is my second complaint issued thru this agency against Wells Fargo for the same issue. I am asking for direct intervention from CFPB... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 16, 2017 - I purchased security for my computer in -/-/- from a company named -. They did not provide security, they actually put spyware on my computer. On -/-/-, I received a phone call from said company, the person stated that - had bought their company and was no longer going to provide security. I was asked if I wanted a refund. I said yes. I was then a victim of their fraud/scam. Somehow they we able to get into all of my accounts with Wells Fargo, transferred money from all my accounts making it look as though they refunded my money. They told me they made a mistake and refunded me... |
Wells Fargo & Company Bank account or service deposits and withdrawals February 15, 2017 - - : Sender 's Reference : - - : Bank Operation Code : - - : Date : -/-/2017 Currency : US Dollar Amount : - - : Ordering Customer Name and Address : # -, - OFF NO - - - and - - : Account with Institution - - - - Wells Fargo Bank , N.A . Head Office, - - - : Customer Name and Account : A - # - Wells Fargo Bank is refusing to acknowledge receipt of an incoming international wire to my account ( please see the wire info details above ). The sender confirmed with their bank and the intermediately bank that the fund had been re... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 15, 2017 - I have an ongoing claim with Wells Fargo since the end of -. I was told after a week that I would be contacted by Wells Fargo for the next step. 5 business days pass and nothing. I get some calls from some representatives that claims will eventually call me, but still nothing. I contact customer service and after getting jerked around for an hour, they tell me that I have to wait a total of ten business days, not five. 10 business days pass and I still have not received any calls. I would try calling again, but every time I try to call, I can never get anywhere. This is the second time I 'v... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 10, 2017 - On - - Wells Fargo conducted an unauthorized hard check on inquiry on my credit report. I submitted an online request for Wells Fargo to contact the credit bureaus have the unauthorized inquiry removed. Instead of complying or providing me with an explanation for why they conducted a hard inquiry Wells Fargo asked me to file a request via mail. Since my experience with disputes by mail has been that they lack accountability and are often simply a way of dragging out the resolution process with the goal of discouraging the consumer from pursuing the issue I am filing a CFPB complaint inst... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 7, 2017 - I made an appointment to refinance my home with - Home Mortgage consultant with Wells Fargo home mortgage - California. our appointment was for - when I arrived I was in her office less than five minutes when her personal cell phone started ringing it ring four or five times in the middle of our conversation she said if I do n't take this call they will just keep on calling she picked up her cell phone and started - very very loud I waited a few minutes and then I told her I was going to go because she seem to be too busy when my hand touch the door she replied okay goodbye I have ... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 7, 2017 - I purchased a mattress from - in -/-/-, with the delivery date scheduled for -/-/- The day they delivered the mattress, they gave me a statement that showed all of my charges, totaling $1100.00 - with tax ). It took almost a month before I received my bill from Wells Fargo. When received it, I immediately noticed I was charged for - mattresses instead of -. I had my original charge on -/-/- but was for some reason charged again on -/-/- I have contacted both mattress and more, as well as Wells Fargo and have come to no resolution. I was told by a Wells Fargo R... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 3, 2017 - Wells Fargo Bank ( WFB ). I scheduled my mortgage payment like I do every month. I find today that two mortgage payments have been debited to my checking account and an additional one ( for 3 total ) is pending. I only authorized one payment from online bill pay at WFB from my checking account. I keep my balance at checking balance at WFB at - dollar over my mortgage amount of $1100.00. When I talked to the banking side of WFB they said one came from bill pay and one from an auto-pay on the mortgage side. WFB bank side transfers me to WFB mortgage side. WFB mortgage claims one payment was... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 3, 2017 - I received the attached document from Wells Fargo and know that I have no outstanding debt with Wells Fargo.... |
Wells Fargo & Company Bank account or service deposits and withdrawals February 3, 2017 - Changed lock on safety deposit box, employee stole everything $30000.00 + - - Tx. -... |
Wells Fargo & Company Bank account or service using a debit or atm card February 2, 2017 - I filed a Claim with Wells Fargo for paying for a product via ACH that I have not rec 'd to date as the Merchant refused to refund my money/problem solve to resolve the issue as USPS admitted they messed up and forwarded my package to another address because the Postman did not perform his due diligence to making sure I was the resident and not the prior residence at the address. Wells Fargo Claims Dept did NOT call me to discuss the matter and they denied my claim saying the transaction was valid and did not research to see I was not filing the claim for fraud but because I paid $86.00 for... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 2, 2017 - I work at the National Credit Union Administration and Wells Fargo manages NCUA employees ' retirement accounts. On atleast 4 calls ividuals, I attempted with - WF employees I insisted I want to get an online account ONLY for my retirement acct. I also have a checking account with with Wells Fargo that I insisted be paper only. Instead, Wells Fargo employees deliberately steered me to secure an online presence for ALL my accounts and wanted to then give me investment advice. I have since changed back my checking account to mail only.... |
Wells Fargo & Company Bank account or service account opening, closing, or management February 2, 2017 - This is the second part to compliant # - I receive this document, firstly I received a escrow review statement that inform me the escrow shortage was -. ( paid -/-/- with the monthly payment ), then I was informed by a bank rep that I need to pay another - to bring escrow in compliance so on -/-/- another - was paid this should have brought escrow in compliance and keep the mortgage the same. Now I receive this document. I have been told that unless I sign this document I will not be able to keep my mortgage the same even after paying the escrow shortage ... by signing th... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 1, 2017 - In -/-/-, I bought a car and got an equity loan from Wachovia bank. In -/-/- I purchased a - and got a home equity loan from Wachovia bank At that time they took the balance from the equity loan and put it on the home equity loan. I signed a contract at Wachovia to close my equity acct. I got married in -/-/-, and my last name changed at the same time for all my loans and documents. Even though I signed the paperwork to close the equity loan, Wachovia never closed it and never contacted me about it. This gave " someone '' the opportunity to take money from my acct. When I no... |
Wells Fargo & Company Bank account or service deposits and withdrawals January 29, 2017 - On -/-/2017 I attempted to pay health insurance premiums online for myself and my daughter. After the transaction was declined I contacted Wells Fargo and discovered that they had arbitrarily set a $2000.00 spending limit on my debit card. The initial representative I spoke with offered to increase my limit to $3000.00. She then informed me that her request was denied by " the system. '' When I asked why I was unable to get access to the money in my account I was told by the Wells Fargo representative that it was for my own protection. My identity had been verified by the representative ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 27, 2017 - i had a - account with Wells Fargo thru my employer, - that i was not able to transfer until i turned - or until i had not been with the employer for 5 years. Upon turning - on -/-/-2017, i called and aske to have the funds rolled over to my bank, -.I asked to have the funds wired directly but they told me they could not do that and i had to wait for a check.I reluctantly agreed. The funds were to be sent directly to my bank.I got a letter at my home on the - saying the funds were sent.When nothing was received at my bank by the -, my bank and i conference called We... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 27, 2017 - I received this email from what appears to be Wells Fargo. I believe it is some type of fraud. I do not have an account with Wells Fargo nor do I want one because of their business practices. I am going to also submit a complaint on FTC site. I just wanted you to know. I will attache the saved word doc that has an additional image when you highlight the email to copy and paste. From : " Wells Fargo Online '' - Sent : Friday, -/-/2017 - Subject : New Update From Wells fargo Online Banking wellsfargo.com Important New Information About Your Account Dear Valued Member, We noticed invali... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 26, 2017 - In -, I bought a car and got an equity loan from Wells Fargo. In - of - I purchased a mobile home and got a home equity loan from Wells Fargo. At that time they took the balance from the equity loan and put it on the home equity loan. I signed a contract at Wells Fargo to close my equity acct. I got married in - of -, and my last name changed at the same time for all my loans and documents. Even though I signed the paperwork to close the equity loan, Wells Fargo never closed it and never contacted me about it. This gave " someone '' the opportunity to take money my that acct. Wh... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 24, 2017 - Wells Fargo Financial National Bank owes me a refund for overpayment on a pay-off for a - - - Account they serviced. The payment was made by a - check and I was told the refund could be sent to my - account. Payment was sent on - -, 2016 ; I called Wells on - - and I was told my a customer service representative that I have to wait until the check clears ( I saw in the online system that my balance was - and the amount of the refund due. I called again on - -, and I was told that I had to wait 15 days for the check to fully clear and a refund would be issued... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 24, 2017 - Wells Fargo Bank transferred an account from a deceased individual into that deceased individual 's wife 's name without her consent or authorization. Wells Fargo Bank is now trying to collect money from the wife when it was her husband 's sole obligation.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 23, 2017 - On - -, 2016 at - a Treasurer of the - - - of -, MA received an email requesting the wiring of $3600.00. The email looked like it came from the - President due to the return email address matching that of the - President and the signature in the text. The email was actually a fraudulent email and the - President had not sent it. Believing the funds were needed for a - project, the Board Member went ahead and wired the money to a - - - with an account held at Wells Fargo Bank, - - -, -, MS - at - on - -. Several hours after t... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 17, 2017 - I am the executor of my late mother 's estate, - - -. I am in the process of distributing the assets in her account to her heirs, me and my brother. The attorney handling her estate advised that a " distribution in kind '' be done to prevent incurring any tax liability. I contacted their investor services twice to determine what the proper process and procedure is to affect this change. On both occasions I was advised that I had to use a Wells Fargo advisor in order to do this. None of the other mutual funds that she has require me to do this. I feel that this is Wells Fargo 's way ... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 13, 2017 - In -/-/2013, 2 insurance checks ( total of - ) were cashed at the - of Wells Fargo without my knowledge nor my authorization. Their Bank Manger cosigned for the checks to be cashed and the money dispensed.... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 12, 2017 - This complaint is to address the issue of Wells Fargo breaching a contract on a short-sale that they owned and i was trying to buy. We reached an agreed upon purchase price - - 2016. All parties involved set a closing cost date of - - 2016. Myself and my bank did everything we needed to do to be ready for closing on - -. On - - at around - i received a call that wells Fargo would not show up to the closing unless i came up with an additional $36000.00. Needless to say they they were in breech of contract and in doing so have negatively affected many peoples lives b... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 12, 2017 - Wells Fargo claims I opened up a line of credit with their bank for $1000.00. I have requested a copy of the proof as to when I signed for that account to be opened. They have refused and have continuously attempted to collect an outstanding amount of $400.00. They have reported this account as delinquent to all - credit bureaus. I need you to assist in helping me identify if this is something I did open and if they can show proof I agreed to open.... |
Wells Fargo & Company Bank account or service using a debit or atm card January 10, 2017 - On - -, 2016 I made a $100.00 ATM debit card withdrawal at the Wells Fargo Bank in - NJ. I was charged a $3.00 ATM Fee. This month when I received my checking account statement I saw an addtional $1.00 charge for ATM INQ fee and a $1.00 WD fee. for a total of $6.00. In my opinion this is excessive and I should be refunded at least $3.00 in fees.... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 8, 2017 - My father - - - passed away on -/-/-. He banked at Wells Fargo in -, Florida, along with renting a safety deposit box at the same branch. -/-/-, my father updated access to the safety deposit box by removing my Mother who had passed away a few months prior. My father was the only named lessee on the safety deposit box. On -/-/- at - an employee allowed someone to access the box and sign a poor forgery of my fathers signature. Which was obviously not my fathers seeing as how he passed away 8 days prior to this. I was told by - - ( Branch Manager ) and - -... |
Wells Fargo & Company Bank account or service account opening, closing, or management January 5, 2017 - This complaint concerns a distribution from my old - from Wells Fargo as a rollover to my new -. Last year, I closed my Wells Fargo - account and asked for a check for the entire balance to be made out to my new - financial institution - my name. I received a check in the amount of what I was told was the entire balance made out correctly. Subsequently, I was sent - more checks that included small additional distribution amounts. Some of these checks were not made out the correct way, as in the money was distributed in my name instead of the name of my new financial instituti... |
Wells Fargo & Company Bank account or service using a debit or atm card January 5, 2017 - I got a Wells Fargo easypay instant card and added $150.00. I made one purchase at - -, the total was $89.00. When I tried to make another purchase at another site, a message came up that said that the order could n't be confirm.I obviously continue trying sense I know I had $60.00 left. The same message would come up. I tried buying from other site within my budget and nothing.I went to the bank and ask what happen?. They would say that nothing was wrong with this card to call the companies. I knew they were lying because I have bought things from those same site using -, or -... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 29, 2016 - Wells Fargo deceptively opened a personal line of credit. It has fees attache with it to have it open and it gave be a hard ding on my personal credit report. When I spoke with Wells Fargo they said " sorry '' and they will talk within their internal teams to resolve it - no solution or help for me ... THE STORY : I went into Wells Fargo -, CA to get a new credit card for - that I lost. When I did that the banker recommended I open a personal line of credit - which would have an interest rate between - %. Then I should move my credit card balance to that and pay off my debt slowly w... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 22, 2016 - I applied for mortgage loan and found Wells Fargo Dealer Services on my credit report reporting a repossession with a balance due of around $14000.00. I never received the proper " right to cure '' required by Colorado law. The - they show as due and owing does not reflect a reasonable effort to sell the car as required by law. I requested they provide documentation of " right to cure '' and vehicle and a bill of sale. They did not provide either and responded with a letter saying everything they reported was correct. The original balance is being reported as around 30,000 and the Blue Bo... |
Wells Fargo & Company Bank account or service deposits and withdrawals December 22, 2016 - We have a small business as a gallery for 55 years. Wells Fargo provides my merchant credit card services. Wells Fargo overcharge for the monthly interchange charge. I asked Wells Fargo to verify the formula they use and return the excess money charged. This was done in writing and they closed my case without resolution. I am - years old. Please help.... |
Wells Fargo & Company Bank account or service problems caused by my funds being low December 21, 2016 - I have a Wells Fargo mortgage as well as a couple other Wells Fargo accounts. I had set up the mortgage to Auto-deduct from a checking account, but was going to close that account. I deleted the auto-deduct, but apparently it did n't delete and they charged me a $25.00 fee for insufficient funds. They refuse to remove this fee even though it was their error. The mortgage was paid ( from another Wells Fargo accout ) on time.... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 21, 2016 - An account was opened under my name using my personal information by Wells Fargo bank without my consent or my knowledge. I called the bank and their explanation was the account was created based on the information received from an employer for which I had stopped working for more than 2 years prior to the opening of the account. I found out that the account was opened on -/-/2014. Although they claimed that it was closed, I can still see the account on my profile whenever I log in. It is important to note that I had serious security issues with the bank mentioned above. I used to receive... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 20, 2016 - I am making a complaint about Wells Fargo. I bank through Wells Fargo and wrongfully receive statements through the mail that contain my name, address, and account numbers. Although account numbers are - out at the top, they are written in full at the bottom of the document. There are not proper safeguards around my account information because mail can be easily stolen. My credit card information is frequently hacked and I believe this may be part of the issue. Additionally, I have opted out of mailed statements ( they should be online only ), but Wells Fargo continues to send me statements... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 20, 2016 - Throughout my professional relationship with Wells Fargo, I have been completely taken advantage of and insulted every step of the way. - years ago I was bullied and tricked into getting a credit card with Wells Fargo that was disguised as a rewards card. Throughout that time I had been accumulating late fees and interest that has now totaled close to - dollars. I had been making small minimum payments to take care of the roughly - dollars I had actually spent on the card, but it was accumulating too quickly to keep up. I was unaware from the beginning that interest would be involved ... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 19, 2016 - Wells Fargo, -, - and - have a disconnect that results in a severe bias in all - of my credit histories. The bureaus show no record of an existing WF Home Equity Line of Credit on my home. There is therefore no record of my timely payments. The lack of this record of timely payment of mortgage debt obligation severely depresses by credit score and unfairly interferes with my ability to refinance my home by creating a higher interest rate. I filed for CH - bankruptcy in -/-/-. During the bankruptcy period, the reporting of this debt stopped. This I believe is in accordance... |
Wells Fargo & Company Bank account or service using a debit or atm card December 19, 2016 - Wells Fargo continues to allow credit/debit card purchases to go through, despite my opting out of overdraft protection. These were not automatic charges and no other debit hit my account aside from debit card charges. I have just paid - in fees due to this. Also, my wife recently made a deposit at the drive up, and as she was, the bank teller, using the intercom, told her the account was overdrawn. My wife is not on my account. This was a violation of my privacy. Not to mention all others in line can hear as well.... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 19, 2016 - On Saturday - -, 2016, I called the toll free number to Wells Fargo to activate my new debit card. Upon entering my new card number, the next automated response I received stated that my card is now activated and ready for use. I was a bit appalled that the automated system did not further authenticate my information, which raised a concern for my privacy/security. On that same date, I sent an email to Wells Fargo customer service stating my issue. My main concern was that since no additional account information was asked to verify my identity, that basically if my card were to be lost i... |
Wells Fargo & Company Bank account or service deposits and withdrawals December 14, 2016 - After providing Wells Fargo with the Notice of Assessment Reduction on -/-/- we received a letter stating that Wells Fargo was increasing the escrow amount that was extracted bi-weekly beginning -/-/-. We sent - other letters showing the reductions and that the - - insurance amount was also being reduced by - / year and Wells Fargo proceeded to remove the new increased amount on -/-/- th. This increase caused our account to go overdrawn and we called and attempted to correct this for - weeks. We need to have the previous amount returned and the adjusted reduct... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 14, 2016 - My - credit report dated - -, 2016 included - 15 year mortgages with Wells Fargo Bank. The information has been shared with Wells Fargo staff in - -, IA who stated on the phone that they are unable to identify these accounts in my name. We have NEVER had a 15 year mortgage.... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 14, 2016 - Wells Fargo is still sending me letters saying my account with them is still open, even after agreeing to close it when they heard from your agency in -. Their current letter, dated - -, 2016, says they need a social security number to close it, which I will not send. Their representative assured us weeks ago that this was taken care of. We did not open a line of credit with them, nor have we ever had any sort of account with them whatsoever.... |
Wells Fargo & Company Bank account or service account opening, closing, or management December 14, 2016 - I HAVE DEBT ON MY CREDIT REPORT FROM WELLS FARGO STATING THAT I OWE THEM $270.00. THE PAYMENT STATUS IS CHARGE OFF.HOW CAN THEY CHARGE OFF SOMETHING I NEVER KNEW I HAD WITH THEM. I HAVE HAD AN CHECKING ACCOUNT WITH THEM AROUND THE SAME TIME. IM UNSURE OF WHAT TO DO AT THIS TIME.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money December 6, 2016 - I made a payment to my - credit card account that is managed by Wells Fargo. I used their automated telephone payment service and paid $75.00. Wells Fargo debited $770.00 as opposed to the payment amount of $75.00 which I normally pay. I called Wells Fargo this morning when it showed up on my bank account, depleting my funds, and they informed me I would have to wait 30 days to get the $700.00 overcharge back into my bank account. I told them it was going to make me broke and they offered no quicker of a solution.... |