Other bank product/service Account opening, closing, or management
Wells Fargo & Company Bank account or service department,
Other bank product/service Account opening, closing, or management California
I made an appointment to refinance my home with - Home Mortgage consultant with Wells Fargo home mortgage - California. our appointment was for - when I arrived I was in her office less than five minutes when her personal cell phone started ringing it ring four or five times in the middle of our conversation she said if I do n't take this call they will just keep on calling she picked up her cell phone and started - very very loud I waited a few minutes and then I told her I was going to go because she seem to be too busy when my hand touch the door she replied okay goodbye I have been a Wells Fargo customer for 20 years I have never experienced such rudeness from a Wells Fargo employee I would like to bring this to the attention of someone who cares about customer service thank you
Wells Fargo & Company customer in California
Feb 07, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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