Wells Fargo & Company Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Wells Fargo & Company Bank account or service department,

Other bank product/service Account opening, closing, or management New Jersey

I am the executor of my late mother 's estate, - - -. I am in the process of distributing the assets in her account to her heirs, me and my brother. The attorney handling her estate advised that a " distribution in kind '' be done to prevent incurring any tax liability. I contacted their investor services twice to determine what the proper process and procedure is to affect this change. On both occasions I was advised that I had to use a Wells Fargo advisor in order to do this. None of the other mutual funds that she has require me to do this. I feel that this is Wells Fargo 's way of generating more income by imposing fees just for filling out paper work.

Wells Fargo & Company customer in New Jersey
Jan 17, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyAccount opening, closing, or management0.3%79.6%15.1%4.8%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints