Wells Fargo & Company Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Wells Fargo & Company Bank account or service department,

Other bank product/service Account opening, closing, or management New York

In - I cosigned a loan from Wells Fargo for my wife 's college tuition. I was - - military and was given the 5.9 % rate guaranteed under the Soldiers and Sailors relief act. While on - to -, Wells Fargo put the interest rate at nearly 10 % without notifying my wife or I. The loan was on automatic payment and I only noticed the change while attempting to pay off the loan in -. Wells Fargo has received full payment of the loan and I believe, wrongfully collected interest on the loan.

Wells Fargo & Company customer in New York
Apr 06, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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