WELLS FARGO & COMPANY Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

WELLS FARGO & COMPANY Bank account or service department,

Other bank product/service Account opening, closing, or management Texas

An unauthori zed Personal Line of Credit was opened by Wells Fargo. The y were contacted, admitted fault over phone, closed account, and opened another unauthorized line of credit. It is char ging 8 percen t interest and deducts $65.00 out of my account automatically without authorization. They have been contacted over the phone and in writing but will not resolve the problem.

WELLS FARGO & COMPANY customer in Texas
Apr 21, 2017

* Source: CFPB Complaint Database

WELLS FARGO & COMPANY response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3WELLS FARGO & COMPANYComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3WELLS FARGO & COMPANYAccount opening, closing, or management0.3%79.6%15.1%4.8%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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