Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

I made a payment to my - credit card account that is managed by Wells Fargo. I used their automated telephone payment service and paid $75.00. Wells Fargo debited $770.00 as opposed to the payment amount of $75.00 which I normally pay. I called Wells Fargo this morning when it showed up on my bank account, depleting my funds, and they informed me I would have to wait 30 days to get the $700.00 overcharge back into my bank account. I told them it was going to make me broke and they offered no quicker of a solution.